Akari Care Ltd in Cheshire | 1 Care Home

Review of
Church House
from S Y (Resident) assisted by family/friend published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

I was moved to Church House in the Nursing Unit following discharge from hospital. I have found all of the staff very friendly and accommodating. Any issues I have had have been addressed straight away. I have found the environment very calming and have a beautiful view from my window over fields

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review of Church House, your wonderful feedback will be passed to all the team and we are very glad you are enjoying your lovely view.

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Review of
Church House
from Peter M (Son-in-law of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Cannot fault the staff at all, they are absolutely excellent with my mother-in-law who is 89. She has dementia and the staff have been excellent with her, accommodating her husband, which we did not have at the previous care home. Cannot fault the staff at all they are great.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and feedback, your kind words will be passed to all our Church House team.

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Review of
Church House
from S D (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent. Mum on end of life care and staff are wonderful, supportive of both family and friends; answer any questions we have.
Communication between us and the home staff and managers is excellent. 10 out of 10.

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Review of
Church House
from Pauline S (Respite Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

Very well looked after. Very clean. Staff are very friendly and kind. No complaints.

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Review of
Church House
from Paul W (Son of Resident) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience

I'm writing this review on behalf of my mum and resident. During her residence she seems settled and cared for. The care and support witnessed has been excellent. Staff are attentive and pleasant. Mum seems happy and comfortable. I'm very happy with all aspects of the nursing home, management and staff.

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Review of
Church House
from John M (Brother of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience

My brother has been a resident at Church House for several months after being taken there following discharge from hospital. Prior to being in hospital, he has been a resident at another care home and did not like it at all. On visiting him at Church House, I have found him much happier than before.

The staff at Church House are exceptional at caring for and keeping residents happy, always welling to oblige any requests. All of the staff are very kind but one nurse in particular stands out with her kindness. I'm sure residents at Church House will know who I mean and I wish I could name her.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review. Your wonderful feedback will be shared with the Church House team.

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Review of
Church House
from C H (Son of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience

I sincerely appreciate all the care and attention my mother receives from all staff members. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and wonderful feedback that will be shared with all the Church House team.

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Review of
Church House
from R W (Son of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident of Church House for 22 months now. Mum has slowly declined and recently I have had to apply for NHS funding. Church House, two members of staff in particular have been brilliant in assisting and supporting me through the progress, both going over and above their statutory duties.

Mum has been treated with care and support during her tenure. All the staff have been absolutely brilliant, nothing too much trouble, and happy to answer my questions regarding Mum. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your wonderful review - your kind words and positive feedback will be passed to all the team.

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Review of
Church House
from J B (Daughter of Resident) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience

What a wonderful home Church House is. Very friendly, helpful staff that genuinely care and support their clients. Mum has had a very positive experience since being here. She is very happy and content. All mum's needs are met constantly leaving me free from worry.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely words and positive feedback about Church House, this will be passed on to the team.

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Review of
Church House
from D G (Daughter of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

Very relaxing atmosphere. The carers are always welcoming and supportive, putting both my Mother and our minds at ease.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for a wonderful 5-star review, your lovely feedback will be passed on to the team.

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Review of
Church House
from Gail E (Daughter-in-law of Resident) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience

My very first time coming to Church House Care Home, and this is home for a family. You have a friendly, loving and caring staff. And we are are grateful and thankful that you are giving all the best that you can for our family member. Church House is clean and well-maintained facilities. And most of

all you are treating all the patient's family like a family. Well done! And good luck. Best regards!

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your wonderful review and lovely words, these will be passed to all our team.

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Review of
Church House
from J R (Daughter of Resident) published on 13 February 2024

Submitted via Postal Card • Report

Overall Experience

Very friendly staff. Mum seems to be settling down now. Home in a lovely location.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and feedback that will be passed to the team.

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Review of
Church House
from Ian M (Son of Resident) published on 28 March 2023

Submitted via Postal Card • Report

Overall Experience

My mother was a resident of Church House Care Home for eight months until she sadly passed away this year. Mum had been happy and content at Church House. I am so pleased with how all the staff cared for Mu so well right up until the end, I can't thank them enough for all that they did. I would happily

recommend Church House, it is a lovely environment for residents with nice bedrooms and a nice, large lounge where regular activities help to entertain everyone.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Our thoughts are with you and your family at this sad time, thank you for your lovely words that will be passed to our Church House team.

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Review of
Church House
from David O (Resident) published on 22 March 2023

Submitted via Postal Card • Report

Overall Experience

Spent years travelling to many different countries in Europe, Japan and USA. Go to pub - meals and beer with the activities coordinator. Have a nice room and meals.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and star ratings - these will be passed on to our team.

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Review of
Church House
from Jeremy O (Son of Resident) published on 24 November 2022

Submitted via Website • Report

Overall Experience

My mum has been in this care home for thirteen weeks. The staff have treated her with compassion and dignity. They are very caring and friendly and are a credit to their profession. I would like to thank one and all for the exemplary care she received.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and feedback - I will pass this to our team.

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Review of
Church House
from Lee G (Grandson of Resident) published on 9 September 2022

Submitted via Website • Report

Overall Experience

To who this may concern,
I wanted to put down in writing, my sincerest gratitude possible to the staff at Church House in Nantwich especially the nurse.
Every time I visited my grandad not only could I see he was being cared for in a fantastic manner, but also I was made to feel welcome each time.
Little

things like an offer of a drink or the nurse's head popping round the door to say Hi, is everything ok.
Finally, I want to say when I left, just before I went through the door, the nurse gave me a big hug. Now it’s a very small thing but it was perfect timing as I really did need that and I am also so grateful for it.
I hope you can pass on my gratitude to the wonderful team and thank you again.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and your feedback which will definitely be passed to our Church House team.

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Review of
Church House
from Dilys R (Resident) published on 24 May 2022

Submitted via Postal Card • Report

Overall Experience

I have been here five years at Church House Care Home. It still is a good place to be in.
I have a lovely bedroom to sleep in. Good food, a nice lounge to watch the television and to play bingo there.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for such a lovely review - it is lovely to hear how happy you are at Church House.

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Review of
Church House
from David W (Son of Resident) published on 2 September 2021

Submitted via Website • Report

Overall Experience

I could not have hoped for a higher standard of care for my mother in the last three months of her life. She was given dignity, compassion and respect. When I visited her, I encountered professionalism and politeness from the staff at every level. All my questions were answered honestly and openly.

I was kept fully informed of the situation at all times. Covid regulations were strictly adhered to, and the safety of all residents was of utmost importance to the staff. My mother got on well with all the staff and felt that she was being listened to and her requests and needs fulfilled.
Thank you again, Church House Nursing Home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Dear David, thank you for your lovely response. We are very happy to hear the last few months were happy and comfortable. I will pass your kind words onto our team.
Many thanks.

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Review of
Church House
from J G (Daughter of Resident) published on 19 August 2021

Submitted via Postal Card • Report

Overall Experience

The staff are brilliant and work hard to please. The activities coordinator is amazing, she is such a wonderful lady, helping out and organising events and things to do - absolutely brilliant.
Management not so good, need to be around talking to families and solving any problems or issues.

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Review of
Church House
from K J (Next of Kin) published on 5 August 2021

Submitted via Postal Card • Report

Overall Experience

My relative has settled so well. The staff are mostly wonderful! The head activities coordinator is amazing. She adores the residents and makes their lives fun. There are some staff I would love to mention, who have helped me get my relative settled and the care needed.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Dear Karen, thank you for your lovely review; your praises will be passed on to the staff at Church House.
Many thanks.

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