Care Home Owned by Akari Care Ltd in South Yorkshire

and a special shout out to Ralph who was kind enough to assist my Dad to have a short time in the garden enjoying the sunshine with his family.
The nurses Tracey, Diane and Gloria all went above and beyond to make sure my Dad was kept comfortable until he passed away peacefully and for that we will always be so grateful.

The staff obviously know how to care for her & her dementia needs, which I'm sure can be challenging at times. The management are always welcoming and ready to chat at any time, which I appreciate.

worked here quite a few years.
There is a weekly on site hairdresser, a cinema room and a coffee shop which opens onto a secure garden with plenty of daily entertainment to keep the residents stimulated. Throughout the year they celebrate events and holidays with music and singing. The staff are very approachable and any problems are sorted out straight away.
A care home is only as good as the staff working there and the staff here certainly have proved that!

co-ordinator is on-site most days, so there is always something going on to keep the residents stimulated. It has such a nice, friendly atmosphere. Finally, some credit must go to management for choosing the right staff.

has proved 100% accurate that this is the best care home by far in the area.

One of the real positives is the flexibility of the team to respond to the individual needs of the resident and have consistently reacted to feedback given by myself and my brother (both regular visitors). The nursing and general care is responsive and consistent as well as being applied with a sensitive and warm approach. You can see that a real plan exists for Hilltop particularly evident with regular activities designed and facilitated by two excellent ladies add to this the weekly facility of a hairdresser and you can see the residents feel part of a community. Mum has settled well.

and they spoke to her like a well-loved Grandma. Her family have also been well treated and as we spent so much time there I felt like many of us became more than carer/family and more like friends.

videos on the social media page of the daily activities so I can see what Mum is doing each day when I am not there and that she is enjoying herself. It would be lovely to see this.

interaction with the manager to our final goodbye they were professional and consistently went above and beyond. My dad's spiritual needs were met at the monthly church service held at the home, he had two trips out of the home to a theatre and a friendship lunch. Everyone from the cleaners, carers, nurses, admin staff, activity coordinators, and managers were approachable and kind. I felt that they cared for him as if he were a member of their family.
Thank you.

exceeded our expectations, they are friendly, kind, professional, and knowledgeable.
Care is of the highest standard with attention to personalized, holistic nursing. Resident safety is paramount and we have seen staff interacting with residents constantly in both the sitting rooms and individual bedrooms.
Staff regularly sit with the residents ensuring supervision for prolonged periods.
The food is superb, well presented, and nutritious and the friendly cook offers a wide variety of meals and caters to the individual needs of our very faddy mum!
Senior clinical managers are highly visible, involved in care delivery, and accessible on a very regular basis to families.

are really good and the running of the home has improved since he first went in.

Lodge we appreciate all you do.

on our visits.

of activities and events for the residents to take part in.
Whilst only been resident for a short time, Mum has been happy and settled here, but we will obviously continue to review this.

has been no better place than Hilltop Lodge that I’ve seen functioning like that during that period I visited my lovely aunt and I’d be happy that I was placed there
The dignity they gave her was wonderful
The staff worked very hard every day. Thank you.

else as she had become used to the staff.

and helpful and always willing to help or answer questions.

including social activities she has found a new motivation and is very happy in her new life. She constantly mentions how lucky she feels to be where she is. Thanks again.