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Care Homes Owned by Akari Care Ltd in Tyne & Wear

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Akari Care Ltd in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Akari Care Ltd are showing below.

View the details of all 32 locations (with 1526 reviews) owned by Akari Care Ltd

Akari Care Ltd Locations in Tyne & Wear (15)

 

15 Care Homes owned by Akari Care Ltd in Tyne & Wear

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Wallace House

Ravensworth Road, Dunston, Gateshead NE11 9AE 

9.9 34 reviews
"My mother came to Wallace House as a resident in August. Staff were excellent in their care and respectfulness of my mum. Mum was treated…"   Read all 34 reviews
Location Type Care Home

Wallace House is in Dunston, Gateshead, close to local shops and the Metro Centre. Most of the residents and staff at Wallace House are local, and this goes a long way to explaining why it is a friendly, family-orientated care home, something that… Read more about Wallace House

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 40 Rooms
St Peter's Court

98 Church Bank Road, Wallsend NE28 7LH 

9.8 68 reviews
"Very welcoming and friendly staff. my relative seems very settled and the atmosphere is lovely, the staff make the place. His room is very…"   Read all 68 reviews
Location Type Care Home

St Peter’s Court Care Home provides residential and dementia care and is situated in Wallsend, close to the river Tyne, just a short drive away from the Northumbrian coastline. St Peter’s Court offers a warm and welcoming environment, with a team… Read more about St Peter's Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • 40 Rooms
Wheatfield Court

Wheatfield Road, Westerhope, Newcastle upon Tyne NE5 5HQ 

9.7 69 reviews
"I have no complaints, staff were excellent and I was looked after extremely well. All the staff are an absolute credit to the industry.…"   Read all 69 reviews
Location Type Care Home

Wheatfield Court Care Home is situated in pleasant surroundings in the Westerhope area of Newcastle. It is within easy reach of the Durham Heritage Coast to the North, and the North Yorkshire coast to the South. The highly committed and dedicated… Read more about Wheatfield Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms
Prince's Court

Hedley Road, Royal Quays, North Shields NE29 6XP 

9.7 74 reviews
"Dad got settled in on Christmas Eve after a rushed search for respite. Prince's Court was by far the best we had on offer and very…"   Read all 74 reviews
Location Type Care Home

At Prince’s Court Care Home the staff pride themselves on giving visitors a warm and welcoming greeting when they arrive, whoever they are. That’s what you’d expect, because Prince’s Court is in North Shields, close to Newcastle and in the North East… Read more about Prince's Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 75 Rooms
Wordsworth House

Clayton Road, Jesmond, Newcastle upon Tyne NE2 1TL 

9.6 44 reviews
"I was genuinely impressed and deeply moved by the care at Wordsworth House. I was apprehensive about my mother going into a home, but the…"   Read all 44 reviews
Location Type Care Home

Wordsworth House is situated about half a mile from Newcastle city centre in a pleasant suburb. The home has good public transport links and is close to Newcastle central station. Visitors are given a warm and welcoming reception, with a smile… Read more about Wordsworth House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 78 Rooms
Coble House

North View, Whitley Bay NE26 2EU 

9.6 26 reviews
"My husband was transferred from hospital to Coble House after suffering a severe stroke two years ago. The care and attention he has…"   Read all 26 reviews
Location Type Care Home

Coble House is a residential and nursing care home for up to 52 residents. It is located on the outskirts of Whitley Bay, close to the picturesque bay of Cullercoats, and has good road and public transport links. The home is situated close to local shops,… Read more about Coble House

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 52 Rooms
St Marks Court

73 Split Crow Road, Deckham, Gateshead NE8 3SA 

9.6 54 reviews
"Outstanding care, Grandmother is well looked after. Fantastic facilities and allowed peace of mind knowing she has been cared for to the…"   Read all 54 reviews
Location Type Care Home

St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their… Read more about St Marks Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 60 Rooms
Moorfield House

6 Kenton Road, Gosforth, Newcastle upon Tyne NE3 4NB 

9.5 44 reviews
"My mum has been at Moorfield House since 2020 and during this time she has been living with dementia and has had decreasing mobility. The…"   Read all 44 reviews
Location Type Care Home

Moorfield House is a small care home with a warm, friendly and welcoming atmosphere. Located in a pleasant suburb, a high level of care is provided thanks to the low staff turnover and meaningful relationships established with residents’ loved ones. Residents… Read more about Moorfield House

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 35 Rooms
Pavilion Court

McKendrick Villas, Cowgate, Newcastle upon Tyne NE5 3AB 

9.4 61 reviews
"My aunt has been in this home for a few weeks now. She has settled in very quickly and is very happy. The staff are kind and considerate…"   Read all 61 reviews
Location Type Care Home

Pavilion Court is a welcoming and friendly care home located close to local shops and facilities, with good public transport links. The home has strong links with the local community and many residents grew up in the local area. Pavilion Court… Read more about Pavilion Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 75 Rooms
Comfort House

21 Middlegate, West Denton, Newcastle upon Tyne NE5 5AY 

9.3 29 reviews
"The staff have been very caring and professional. Comfort House is clean and very well-kept. The activities for the residents are…"   Read all 29 reviews
Location Type Care Home

Comfort House is a residential care home situated in a housing estate in Newcastle, close to shops and services. It also has good public transport links. Part of a friendly, welcoming community, Comfort House has a relaxed and happy atmosphere where… Read more about Comfort House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 42 Rooms
Ashfield Court

Great Lime Road, Forest Hall, Newcastle upon Tyne NE12 9DH 

9.2 26 reviews
"After her first full month in the home, my mother has found the staff very friendly and helpful. She is gradually learning that they will…"   Read all 26 reviews
Location Type Care Home

Ashfield Court Care Home is situated in the Forest Hall area of Newcastle. It is within easy walking distance of local shops and amenities and is well served by public transport. Many people who visit Ashfield Court comment on the warm and homely… Read more about Ashfield Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 46 Rooms
Alexandra House

Havelock Terrace, Gateshead NE8 1QU 

9.0 70 reviews
"It is excellent, staff are very friendly, happy and fun-loving. Everyone speaks all of the time, always friendly. It's just great.…"   Read all 70 reviews
Location Type Care Home

Alexandra House care home is situated close to Saltwell Park, a Victorian park in Gateshead. They have worked very hard to create an atmosphere that is warm and welcoming, and go that extra mile to make sure that it is not just residents who are supported… Read more about Alexandra House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Philips Court

140 Bluebell Close, Beacon Lough, Gateshead NE9 6RL 

8.9 29 reviews
"My experience here has been great for the 2 and a half years my dad has resided. We love the singers on Monday night, bar night…"   Read all 29 reviews
Location Type Care Home

Philips Court care home provides care for residents with mental health issues and has an on-site psychiatrist. Residents can get involved in a variety of activities which are always tailored to their individual interests, empowering and enriching… Read more about Philips Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 75 Rooms
Dene Park House

Killingworth Road, South Gosforth, Newcastle upon Tyne NE3 1SY 

8.7 37 reviews
"I have been in residence at Dene Park House for just over one year. During that time I have always been looked after most satisfactory as…"   Read all 37 reviews
Location Type Care Home

Dene Park House Care Home is located in Newcastle upon Tyne, close to the Metro Centre. Staff are always keen to make a good impression, so visitors to Dene Park are welcomed with a smile and offered ‘a cuppa’, whatever the reason for their visit.… Read more about Dene Park House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms
Charlton Court

Bristol Drive, Battle Hill Estate, Wallsend NE28 9RH 

8.4 44 reviews
"My dad arrived at Charlton Court very low and quite angry following a difficult time. The staff were very understanding and treated him…"   Read all 44 reviews
Location Type Care Home

Charlton Court Care Home in situated in the heart of the community in Wallsend, conveniently located close to local shops, the library and church. The friendly and lively staff aim to put a smile on everyone’s faces every day, engaging residents in… Read more about Charlton Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 55 Rooms

Akari Care Ltd Reviews in Tyne & Wear (709)

9.3
Akari Care Ltd has a Group Review Score of 9.3 (9.276) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Akari Care Ltd must have a Review Score.

Overall Experience

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  • 4
  • 0
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  • 3

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709
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107
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Review of

Dene Park House

from N M (Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in residence at Dene Park House for just over one year. During that time I have always been looked after most satisfactory as regards health and well being. I have always said since arriving here that I really like it here and would quite happily stay here until I die. "Enough said"

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your lovely review and kind words about our home and team, we will share your feedback with all our team.


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Review of

Philips Court

from I S (Son-in-law of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I find that my mother-in-law receives very good all-around care, with the staff going overboard at all times to help.

Reply from Francesca MacDuff-Varley, Marketing Manager at Philips Court

Thank you for your lovely review and feedback, your kind words about our Philips court team will be shared with all our Colleagues.


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Review of

Philips Court

from M G (Wife of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the staff are excellent and have a very difficult job to do. I am very grateful for the care they give to my husband. I think the meals are very poor and the lack of vegetables is bad.

Reply from Francesca MacDuff-Varley, Marketing Manager at Philips Court

We are very sorry to hear about your experience regarding the food, this feedback will be passed to our catering team. Your lovely words regarding care will be passed to our Care Colleagues and I would like to thank you for taking the time to review our home.


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Review of

Philips Court

from S C (Daughter of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience here has been great for the 2 and a half years my dad has resided. We love the singers on Monday night, bar night get-together. My dad has settled and now wouldn't go elsewhere.

Reply from Francesca MacDuff-Varley, Marketing Manager at Philips Court

Thank you for your wonderful review and kind words about our home and team, we will share your feedback with all our Colleagues who will love to hear how much your dad loves Philips Court.


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Review of

Wordsworth House

from Louise D (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was genuinely impressed and deeply moved by the care at Wordsworth House. I was apprehensive about my mother going into a home, but the staff exceeded all my hopes. They weren't just hardworking and professional-they brought kindness, patience, and even humour, making an immense difference. With 24/7
access, I visited at all hours and always saw genuine care. The staff truly valued the residents, creating a warm and compassionate environment. When my mother sadly passed away, their support was exceptional. They handled everything with such understanding, knowing exactly how to comfort each of us. I am profoundly grateful I chose Wordsworth House. The kindness, humour, and dedication of the staff made a difficult time so much easier, and I cannot thank them enough.

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Review of

Philips Court

from D W (Son of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolute disgraceful place. The deputy manager is nothing but a disgraceful human, she's no empathy or any skills whatsoever when it comes to speaking with visitors, or anyone as it happens. I witnessed her shouting at nurses from another facility, who were coming to remove my mam to a safer care facility.
Gave my mam sedatives without any doctors knowledge, left her slumped in a chair on my visit. My mother's first words to me were "I feel punch drunk". She could barely stand up. DOLS informed me of this issue (probably illegal). I'll find out after our family solicitor carries out their investigation. They only shower the patients twice a week, not great when they are mostly wearing nappies. On one occasion my mother was wearing trousers and a skirt, not great practices especially when hygiene priority is almost none existing. Residents left many times day after day in the same clothes with food stains etc on them. Stay well clear of this facility if you value your loved ones.

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Review of

Philips Court

from Nicole P (Granddaughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My Nana was moved to this home in December and after an awful few months for her and the family we felt relieved she was going to be settled and well looked after, how wrong could we be! The moment I walked in to see her I knew, the smell was revolting, my Nana sat there like a zombie (from meds she
was given without being signed off), she was smelly and hadn't been cleaned. All the staff sat around on their phones doing absolutely nothing, faeces and phlegm all over the floor! This home isn't cut out to care for humans, I wouldn't even leave my dog there! The change in my Nana once she was removed said it all she went back to being happy and engaging. Please do not send any of your loved ones there they aren't capable of care.

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Review of

Philips Court

from Sharon F (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If you care for your lived one please keep away. My mam was given sedation in her tea without doctors approval. (This is being investigated as I write this review and will be dealt with by a solicitor. The DOLs service advised us of this error.) My mam was like a zombie after just 3 days of being in
there. She said she felt punch drunk. They Washed her twice a week, her hair was filthy every time we visited and she stank when she was removed and put back into hospital care and we had to throw away her clothes. The deputy manager is the most rudest person we have ever encountered. She spoke to staff and our family members disgustingly. She has no people skills at all so should not be in charge of a facility like this. My mam is a proud hygienic lady and would have been mortified if she could have seen herself. When back to hospital she was a different person, laughing and joining in the chat with the family which she did not do at this awful place. The staff just sat on their phones.

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Review of

Prince's Court

from Janet N (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad got settled in on Christmas Eve after a rushed search for respite. Prince's Court was by far the best we had on offer and very competitive.
The staff are lovely, the managers are very professional and approachable and listen to concerns.
Dad is well cared for and safe. Those were our biggest concerns.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your lovely feedback and kind words about our team, your wonderful review will be shared with all our Princes Court team.


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Review of

Moorfield House

from D D (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a couple of bad experiences at other homes, we have found a great new place at Moorfield House, our mam has settled in really well. She's happy in herself and that makes us happy. The manager and all the staff are very nice and caring and can be approached and chatted to and are very helpful.
I can sleep at night knowing my mam is safe. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Moorfield House

Thank you for your lovely feedback and review, your kind words will be shared with all our team.


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Review of

Moorfield House

from T W (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Moorfield House since 2020 and during this time she has been living with dementia and has had decreasing mobility. The team at Moorfield House has been fantastic in adapting Mum's care to her changing needs, and the communication with the manager and staff has been great at all times.
Working in a care home is a challenging environment, but whenever I visit the staff are all cheerful and seem genuinely happy and fulfilled to be making a difference to the life of their elderly residents. It's a great relief to myself and our family that Mum is being looked after so well and I know that she is happy and content with her life at Moorfield House. I can highly recommend them.

Reply from Francesca MacDuff-Varley, Marketing Manager at Moorfield House

Thank you for your lovely review and 5-star ratings, your wonderful feedback will be passed on to all the team.


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Review of

Coble House

from I J (Wife of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from hospital to Coble House after suffering a severe stroke two years ago.
The care and attention he has received over this time has been brilliant, not just from the nurses and carers but from the maintenance lads and the domestic staff.
My husband likes all the staff
and is very content with his life and shows no signs of stress.
I've been kept fully informed of any health issues my husband has had over the past two years and know I'll be kept fully informed should there be any further health issues.
We, as a family, have no concerns about the care he receives at Coble House.

Reply from Francesca MacDuff-Varley, Marketing Manager at Coble House

Thank you for your lovely review and wonderful feedback about the team - this will be shared with all our Coble House Colleagues.


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Review of

Moorfield House

from Christina A (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother spent the last two months of her life at Moorfield House under the care of the nursing and care team there. We also spent a lot of time with our mother and were able to witness firsthand the exceptional care and nursing input that she received. Furthermore, the kitchen and domestic staff
went above and beyond in terms of ensuring that my mother had the diet that she needed. The cleanliness of her room was also kept to a very high standard. In the last few days of her life, we experienced significant support from the staff who were empathic and caring towards us as a family. They also enabled my mother to die free of symptoms and in a dignified peaceful way. We cannot thank them enough for enabling this to happen. Overall, we were humbled to see the dedication and commitment that all the staff at Moorfield showed towards my mother and ourselves during this time and will always be thankful to them.

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Review of

Pavilion Court

from W P (Niece of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in this home for a few weeks now. She has settled in very quickly and is very happy. The staff are kind and considerate and always have the time to listen to her and are able to meet all of her needs. She is very well looked after in a very safe environment.

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Review of

Alexandra House

from A H (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, neat and well presented as always since being at Alexandra House. Professional, helpful staff who care for the residents, all make the days personal and appropriate to the individual. Very good all around. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra House

Thank you for your lovely 5-star review, your lovely feedback will be passed on to all of our team.


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Review of

Alexandra House

from George B (Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is excellent, staff are very friendly, happy and fun-loving. Everyone speaks all of the time, always friendly. It's just great.

Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra House

Thank you for your lovely feedback, this will be passed on to all our team.


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Review of

Prince's Court

from S G (Daughter-in-law of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent only 6 weeks in Prince's Court but the care and respect that was given was exemplary. I noticed even when staff were helping other residents they just took so much time to help and listen to everyone. Mum was so glad to be cared for and felt comfortable in her room. I've never experienced
care like it and can only say to everyone, managers, carers, nurses, admin, and cleaners; well-done everyone. They all greeted you with a smile and nothing was a trouble to them. Sadly Mum died and throughout the whole process, we were treated with dignity and respect. Thanks again to everyone concerned.

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Review of

Pavilion Court

from Dawn M (Daughter of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Pavilion Court for six weeks, discharged from hospital. All the care staff look after Dad well, they're very kind and although they're very busy give us assistance when we ask. They communicate with me all the time, keeping me informed of any issues with Dad or if they have any
concerns. I am very happy with Dad's care and feel he is safe here.

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Review of

Wheatfield Court

from Neville R (Respite Resident) assisted by family/friend published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints, staff were excellent and I was looked after extremely well. All the staff are an absolute credit to the industry. Thank you everyone!

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and wonderful ratings, your feedback will be passed to our Wheatfield Court team.


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Review of

Philips Court

from L D (Wife of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is so respectful of the resident's dignity. They are so caring and love the patients as their own family. My husband was in Philips Court for three years and settled very well.

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