Akari Care Ltd | 32 Care Homes

Review of
Cartref y Borth Care Home
from Yvonne S (Daughter-in-law of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

All I can say is all good. All staff is very good. Have lovely food there. Very friendly staff. Lovely and clean and the bedroom. Thank you.

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Review of
Prince's Court
from J G (Daughter-in-law of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My relative has always praised the staff at the home, she was very happy with her care and the only reason she left was because she wanted to try again at home. We have as a family always found the staff to be very helpful and polite. We wish to thank you all for her excellent care.

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Review of
St Peter's Court
from John S (Brother of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

my sister has been in st peters for nearly 1 year i see a big ch ange in this time she is happy and has put weight on

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Review of
Charlton Court
from L F (Daughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

I wish I could score -10 & feel deeply sorry for anyone looking at using this care home in the future.Please do your research and avoid. Had we known about all of the existing issues & complaints we later found out about in the press and online we would not have sent our mum here to be neglected in

the space of the 18 hours she stayed there to later result in her death. The paramedics and hospital staff raised a safeguarding concern over this aswell. My mum had terminal cancer so we know she was going to die we understood this, but an Internal nurse and an external doctor who worked here point blank refused my mum care when I asked for help on 2 occasions and I believe this ultimately had a major impact on her dying the way she did later that day at hospital. I called an ambulance they had no hurry about them after they refused to help her when she couldn't breathe & then the dr realised she would be complained about and tried to be all apologetic and fake concerned. Should be ashamed

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Review of
Prince's Court
from C W (Daughter of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Dad has been living in this home for the last 4 years, over this time I believe he was well taken care of. Staff were all very friendly and took the time to speak to dad every time they passed him. There may have been a couple of small issues during his stay but these were always dealt with promptly.

Any worries I had about the home were quickly discounted when I saw the big smile on his face when staff came into the room.

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Review of
Cartref y Borth Care Home
from E O (Friend of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

I visit from time to time. It looks a very comfortable home. I have not experienced any activities. The staff are very welcoming.

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Review of
Bridge View
from J W (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

I am so pleased we picked this care home for our mam. I think I am safe to speak for us all; we have no complaints at all about the care she has received. I would recommend this home to anyone. The residents are not just number, they are family, and they really do care and go above and beyond.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your wonderful 5-star review of Bridge View and our team, your lovely feedback will be passed to all the team.

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Review of
Red Brick House
from V R (Daughter-in-law of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My father-in-law went into Red Brick House 3 weeks ago end of life. The staff have been exceptional in the care they provided. His room was clean comfortable and in an area where he could be observed towards the later days of his life. The staff kept us updated as he deteriorated. They were professional

friendly and kind.

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Review of
Seale Pastures House
from P W (Wife of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident for 6 years before that we used Seale Pastures for respite. There have been ups and downs in that time.
In recent times the quality of care has been excellent. Over the last weeks of his life, he was looked after well. So was I. There was dignity and respect at all times.

My thanks go to all staff.

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Review of
Wellburn House Care Centre
from Barry L (Son of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

I should like to thank staff at Wellburn for helping to make my elderly father's 96th birthday special. The Activities Coordinator gave my father a card signed by residents and staff. Thanks especially to the chef who made a beautiful birthday cake for him and even peureed a slice so that he was able

to eat and enjoy it - wonderful.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wellburn House Care Centre

Thank you for your wonderful 5-star review of our team at Wellburn House, we are so happy to hear your dad had a great birthday and got to enjoy his cake.

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Review of
Cartref y Borth Care Home
from N J (Son of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Very good.

Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your lovely review and excellent scores, your feedback will be passed to all the team at Cartref Y Borth.

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Review of
Wheatfield Court
from S H (Sister of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

Most of my brother's needs are met. The staff work hard to please the residents, i.e. outings, activities, e.t.c. Care and attention, personal care and rooms are very well kept. There is a warm welcoming feeling from the staff, who are very friendly.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your review and kind words about the team, your lovely feedback will be given to all the team.

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Review of
Wheatfield Court
from L N (Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

Can't thanks NHS staff enough and all the staff for all you've done for me. Will never forget all of you. With lots of love. xxx

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your wonderful 5-star review, your lovely feedback will be given to all the team.

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Review of
Ayresome Court Nursing Home
from I B (Son of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

My father had a short end-of-life stay. The staff were very caring and attentive and always professional. Couldn't thank you enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for taking the time to leave a review at this difficult time, our thoughts are with you and your family. Your kind words and feedback will be passed to all our Ayresome Court team.

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Review of
St Peter's Court
from H R (Niece of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

My auntie has settled well since moving in. The staff are fantastic and go above and beyond. No concerns had. My auntie has come on so much since moving here, coming out of her room to join activities. Room could do with some updating.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for taking the time to review St Peters Court and the team, your lovely feedback will be passed to our fantastic Colleagues and also to our Estates team regarding the room update.

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Review of
Preswylfa
from Michelle N (Sister of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

I want to say a massive thankyou to all the staff who looked after my brother , you are all amazing. The care and attention given to him for the remainder of his life was fantastic and I would highly recommend Preswylfa, staff are attentive and always smiling , nothing too much trouble at all . I have

a special Thankyou to two members of staff in particular who were my brother's favourites. Again thankyou .

Reply from Francesca MacDuff-Varley, Marketing Manager at Preswylfa

Thank you for your lovely review of Preswylfa and our care team - your kind words will be shared with all the team.

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Review of
Wheatfield Court
from J I (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Since Mam's arrival at Wheatfield Care Home, the care and attention mam has received has been excellent. All issues that we (her family), have raised, have been quickly resolved. We have found all the staff including the management, to be friendly, professional, approachable and caring. Mam has been

treated with respect and dignity. They have built up a relationship with her and her relatives who are kept updated when she's had a "good day".

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your wonderful review - we are thrilled to hear you are happy with the care and attention from our Wheatfield Court team. Your lovely feedback and kind words will be shared with all the team.

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Review of
Wheatfield Court
from G B (Son of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

I cannot praise the management and staff, giving excellent care, very attentive to all family members, makes you welcome and always a smile and hello. Never seen Dad so happy, plenty of activities and he loves Elvis.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your amazing 5-star review - we are over the moon to hear your dad is happy and loves Elvis as much as we do! Your lovely feedback and kind words will be shared with all the Wheatfield Court team.

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Review of
Seale Pastures House
from R W (Husband of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

My wife has been a resident of Seale Pastures for just over 6 months. Her care is excellent, she is looked after in a caring and professional manner. Every time I see her, she is clean, happy and well presented i.e. hair done, showered and dressed. Well done Seale Pastures.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review - your lovely feedback and kind words will be shared with all the Seale Pastures team.

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Review of
Canterbury House
from D H (Friend of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

The partner of a close friend was admitted some weeks ago after a stay in hospital. I accompany my friend on some visits as support. I did not know much about these type of homes - but as soon as we arrived the first time - the place had a warm, comfortable feel about it. The staff are amazing and are

very attentive to each resident addressing them by name. They obviously get to know each resident well - thus making them and their families feel comfortable.
I was pleased for my friend as she was very anxious about what to expect. As this home is lovely it has taken a little of the worry away.

Reply from Francesca MacDuff-Varley, Marketing Manager at Canterbury House

Thank you for your lovely feedback and insight to your visit - your kind words will be shared with all the Canterbury House team who will be very happy they have been able to make you, and your friend, feel more comfortable alleviating your worries.

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Care Homes Owned by Akari Care Ltd

Akari Care Ltd Locations (32)

Akari Care Ltd Reviews (1551)

Cartref y Borth Care Home

Prince's Court

St Peter's Court

Charlton Court

Prince's Court

Cartref y Borth Care Home

Bridge View

Red Brick House

Seale Pastures House

Wellburn House Care Centre

Cartref y Borth Care Home

Wheatfield Court

Wheatfield Court

Ayresome Court Nursing Home

St Peter's Court

Preswylfa

Wheatfield Court

Wheatfield Court

Seale Pastures House

Canterbury House

Awards / Recognitions (1)

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