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Care Home Owned by Hudson Healthcare in Lanarkshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hudson Healthcare in Lanarkshire

Only the locations & reviews in Lanarkshire for Hudson Healthcare are showing below.

View the details of all 4 locations (with 393 reviews) owned by Hudson Healthcare

Hudson Healthcare Locations in Lanarkshire (1)

 

1 Care Home owned by Hudson Healthcare in Lanarkshire

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Lornebank Care Centre

3 Lorne Street, Hamilton ML3 9AB 

9.8 92 reviews
"Mum moved to Lornebank about 4 weeks ago from another care home. The reason she moved is that we were unhappy with the care being provided…"   Read all 92 reviews
Location Type Care Home

Lornebank Care Centre is registered to provide firm healthcare solutions for individuals, offering a range of care expertise, industry knowledge and contacts. While aspiring to high standards in the eyes of healthcare professionals and regulators,… Read more about Lornebank Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 74 Rooms from £1,350 / week

Hudson Healthcare Reviews in Lanarkshire (92)

9.8
Hudson Healthcare has a Group Review Score of 9.8 (9.827) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hudson Healthcare must have a Review Score.

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Review of

Lornebank Care Centre

from Allison M (Daughter of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Lornebank about 4 weeks ago from another care home. The reason she moved is that we were unhappy with the care being provided at her previous home. I have found that everyone is friendly and welcoming from the receptionist, domestic staff, and kitchen staff to the nursing staff.
She is
in the Livingstone unit which is a small unit with only 10 female residents and usually the same members of staff on duty which ensures consistency of care.
The home itself is bright, airy and very clean.
There are many activities taking place which she is encouraged to participate in.
She herself appears to be happy with her surroundings.
She is always clean and dry and appears well cared for.
A menu is put on the board daily.
All in all, I am very happy with the care being provided. The location is good for family visits and some shops and restaurants nearby if the weather is suitable for getting her out.
Would not hesitate to recommend this care home to others.

Reply from Jason Pritchett, Head of Sales, Marketing & Customer Experience at Lornebank Care Centre

Thank you for your kind review of our services and staff at Lornebank Care Centre. We are delighted that your Mum has settled into our Livingstone unit and glad that you have found her care and our activities program good for her.


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Review of

Lornebank Care Centre

from Alex A (Son of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a daunting experience having to look for a suitable care home for my mother. But after visiting Lornebank Care Centre and being greeted by a staff member at the reception it was an easy choice. We visited two other homes, but they did not even come close to Lornebank. During our visit, all the
various parts of the centre were explained and we were advised as to which section mum would be best suited. All the staff were very cheerful and easy to engage with. It was a bit of a heartache taking her there and leaving her for the first day. But the staff were very reassuring that she would settle and they would keep an eye on her. So far she has only asked about three times "When am I going home". All the staff at Lornebank are first rate and we feel happy mum is with such caring professional people.

Reply from Jason Pritchett, Head of Sales, Marketing & Customer Experience at Lornebank Care Centre

Thank you for your kind and honest review of Lornebank Care Centre. We know that finding the right home for your loved one is a difficult choice and we are so glad that you put the trust in us to ensure that your Mother is very well cared for.


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Review of

Lornebank Care Centre

from Frank C (Son of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lornebank was an easy choice for us when Mum's dementia became too difficult for us to cope with in the family home. We visited several care homes in the Hamilton area, and Lornebank felt right when we saw the facilities and spoke to the staff. Mum has been resident here now for around a year, and we're
very happy with the care and attention she's received during that time. Not only that, there are plenty of activities and events to keep her interactive and engaged with those around her.

Reply from Jason Pritchett, Head of Sales, Marketing & Customer Experience at Lornebank Care Centre

Thank you for your kind words and taking time to construct a review of our services at Lornebank Care Centre. We are glad to hear that your Mum enjoys the multitude of activities and events that the Centre hosts on a weekly basis.


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Review of

Lornebank Care Centre

from Patricia H (Wife of Resident) published on 18 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, always available, very clean and good activities.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our staff and services at Lornebank Care Centre.


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Review of

Lornebank Care Centre

from Ali M (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had a stay of just over 2 weeks at Lornebank to allow for a wet room to be fitted in his home. The manager was very helpful in arranging the stay and the team welcomed my dad and his family into the Peacock Wing. It was great being able to visit at any time and we even managed to celebrate my mum’s
birthday with my dad in his room. Dad was well taken care of and particularly enjoyed having the facilities on hand to have regular showers, supported by the staff team looking after him. My mum was treated very kindly by the staff and felt comfortable visiting every day and spending time with my dad. Unfortunately, the heating was stuck on high in my dad’s room and was still waiting to be fixed when we left, which made the room quite uncomfortably warm at times but staff were vigilant in opening windows for my dad when needed.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our team and services at Lornebank Care Centre. We will take on board your feedback and ensure that the issue with the heating system is addressed.


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Review of

Lornebank Care Centre

from K G (Son-in-law of Resident) published on 19 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lornebank has proven to be an excellent Care Home in which my Mother-in-law receives first-class care. The staff are attentive and caring. They are totally dedicated to providing the most professional care for all the residents. The rooms and communal areas are immaculately clean and tidy and the resident's
comfort is paramount. My wife and I visited a number of Care Homes before deciding on Lornebank and we are delighted with the standards within the home.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for taking the time to write a review of our staff and services at Lornebank Care Centre. We are also delighted that you chose us.


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Review of

Lornebank Care Centre

from Tommy M (Son of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since contacting Lornebank about our mum, we have had a very good experience with management and staff. Mum has been well looked after and settled well. We have been kept informed at all times. We are very happy we chose Lornebank.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our services at Lornebank Care Centre. We are glad that you've had a good experience with us so far and that your mum is happy with us.


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Review of

Lornebank Care Centre

from P C (Daughter of Resident) published on 29 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been residing in Lornebank since June 2023 and the level of care she receives is excellent. The communication from staff is also excellent. The daily menu always offers various meals. The home is spotlessly clean and has entertainment (singers) every month which both residents and their relatives
enjoy. I would highly recommend this home to anyone who is looking to put a loved one into care.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our staff and services at Lornebank Care Centre. I'll ensure the entire team are made aware of your comments.


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Review of

Lornebank Care Centre

from A H (Sister of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother settled into Lornebank very quickly, following a traumatic stay at a previous care home. From the moment he arrived, his care was assessed and needs implemented quickly. Staff are very attentive to both the needs of the resident and family. The unit is calm, organised and happy, which gives
the family confidence. We have the freedom to visit as we need and never feel as if we are intruding on the routine of the unit.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our staff and care at Lornebank Care Centre. I'll ensure that your comments are shared with the entire team.


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Review of

Lornebank Care Centre

from C M (Sister of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister's care has improved greatly since coming to Lornebank She has company 24/7 which is to her advantage. The staff are very attentive to the needs of the residents which means we can leave knowing my sister has the best of care. I would have no hesitation in recommending Lornebank.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our staff and services at our Lornebank Care Centre. We are glad that you have seen an improvement in your sister whilst in the Home and delighted that you would recommend us to others. I'll ensure that your comments are shared with the whole team.


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Review of

Lornebank Care Centre

from L H (Daughter of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home very clean. The staff were extremely helpful, patient and welcoming. Any food was adequate for my dad. The home also had activities throughout Dad's stay.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of Lornebank Care Centre. I'll ensure that your comments are shared with the entire team.


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Review of

Lornebank Care Centre

from Marion G (Daughter of Resident) published on 21 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just become a resident at Lornebank. She has been welcomed by the whole team from management to carers. The care is totally person-centred and all my mum's routines and preferences have been honoured.
The environment is bright, fresh and extremely clean. Mum's room has all her own furniture
and familiar things. The care team have created a homely space and friends and relatives are encouraged to visit at any time and are looked after with refreshment and feedback on Mum's progress.
Day room is modern and has “real chairs and couches” rather than the usual wipe-down plastic ones! With garden views and activities the residents are given opportunities to interact and enjoy social time together.
I very much look forward to Mum living life to the full, safe, cared for and nurtured by the wonderful staff at Lornebank. I am very grateful for the peace of mind this has given us as a family.

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Review of

Lornebank Care Centre

from Rebekah M (Niece of Resident) published on 23 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has recently moved into Lornebank Care Home and has since gained new friends, a lot of confidence, and in general appears to be a lot happier. We tried our hardest to keep him with us at home for as long as possible but as his general health continued to deteriorate, we as a family agreed that
he needed 24-hour nursing care. As a nurse myself I am aware of all of his care needs and every single one has been met. Straight away he was referred to the opticians, dentist, physiotherapist, and registered with a new GP. As a family we have not had any issues and always take note that the environment is clean and fresh-smelling on every visit. The staff are friendly and approachable and always happy to help. The manager was great when we came for a viewing and he was really supportive and answered all our questions. My uncle has put on weight since being admitted also which is reassuring to know that he is enjoying the meals. Lornebank has been a great choice for us knowing that he is safe.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our team and service at Lornebank Care Centre. We really appreciate your words, as the care that we deliver to every resident is personalised. I will ensure that your comments are passed on to the entire team.


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Review of

Lornebank Care Centre

from Isobel F (Wife of Resident) published on 5 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my husband has been here the staff have been really great and he seems to be enjoying the company.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our services at Lornebank Care Centre. We are glad that your husband is enjoying staying with us. I'll ensure that your comments are passed on to the entire team.


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Review of

Lornebank Care Centre

from R W (Granddaughter of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has recently moved into Lornebank and the care has been better than we could have hoped for.
All the staff are great.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our services at Lornebank Care Centre. I'll ensure that your comments are passed on to the entire team.


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Review of

Lornebank Care Centre

from A S (Son of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lornebank Livingstone for the past two and a half years. The staff are brilliant, can't fault them.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our staff at our Lornebank Care Centre. I'll ensure that the entire team are aware of your wonderful comments.


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Review of

Lornebank Care Centre

from A P (Daughter of Resident) published on 19 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has moved from another care home to Lornebank and the difference in him is amazing. He now gets out of bed and joins in with other residents. The staff in his unit are very pleasant and always willing to help and they have great empathy towards the service users. The activities are great and
there is always something going on to entertain the residents.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our staff and services at Lornebank Care Centre. It is a delight to have your father with us and is wonderful that he is joining in with all the activities that we have on a daily basis.


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Review of

Lornebank Care Centre

from J B (Friend of Resident) published on 19 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend's son died abroad, very unexpectedly and she was devastated. The staff in Livingstone were wonderful to her and could not have taken better care of her. She was so well supported during this terrible time as she has been since she moved into Lornebank almost 2 years ago. The staff are also
very thoughtful to visitors. Her room is always lovely, clean and tidy. The buzzers were not working for quite some time! Only complaint.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your kind review of our staff and services at Lornebank Care Centre.


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Review of

Lornebank Care Centre

from J R (Daughter of Resident) published on 4 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved to Lornebank in October 2022. The team have been really supportive and helped Mum settle. They have been very responsive and happy to answer any questions. I am also happy with the varied activities that are on offer.

Reply from Rishi Sujeewon, Home Manager at Lornebank Care Centre

Thank you for your review. I am happy to know that you feel mum is well supported and staff are responsive and has a lot to offer. Feel free to contact me if you have any question and I will be more than happy to explore areas we need to improve on. Thank you again.


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Review of

Lornebank Care Centre

from James D (Nephew of Resident) published on 23 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very pleased with the care and being notified of everything that takes place.

Reply from Jason Pritchett, Customer Relationship Manager at Lornebank Care Centre

Thank you for your review of our services at Lornebank Care Centre.


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