Berkley Care Group in London | 1 Care Home

Review of
Ryefield Court
from Patsy T (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident in this care home for just over two weeks and in that very short time I found the home well presented, brilliant in terms of catering for the needs of residents and visitors, clean, tidy, the staff amazing, friendly, helpful, caring and just plain brilliant. This is the original

five-star care facility in every sense of the word.

Reply from Tim Woolford, Customer Relations Manager at Ryefield Court

Thank you so much for your feedback, we are so pleased that your mum is enjoying her stay with us.

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Review of
Ryefield Court
from B T (Son of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

All round amazed. Never seen a home like it. So satisfied and am so surprised. If I was to introduce anyone to a home this is the one. The staff here is also nice and friendly and very helpful too.

Reply from Tim Woolford, Customer Relations Manager at Ryefield Court

Thank you very much for your positive comments, which are greatly appreciated by our team.

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Review of
Ryefield Court
from Suzanne H (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

We are so happy with the care our dad has been receiving at Ryefield Court Care Home. Since his stay here, he has come such a long way, and it's all thanks to the dedication of the entire team. From the carers and hospitality staff to the chefs and management, everyone has been there not only for Dad

but for our whole family. Finding Ryefield was the best decision-we've seen such a positive change in his quality of life. He now calls Ryefield his home, and we couldn't be more grateful.

Reply from Tim Woolford, Customer Relations Manager at Ryefield Court

We really appreciate your kind comments and it is our pleasure to look after your father.

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Review of
Ryefield Court
from Sue B (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

We celebrated my mum's 100th birthday last December. The staff were fantastic. The room was beautifully done, the food fabulous and the service exemplary. The commitment that everyone gave to making the day so special was really appreciated. It was lovely being able to invite our cousins and Mum's previous

neighbours who have been there throughout her life. They were able to see first-hand the care that the team gave my mum at all times. We will always remember it. Thank you.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you so much for your lovely review, I am so pleased you all had a great time celebrating your Mum's very special 100th Birthday.

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Review of
Ryefield Court
from Brett H (Son of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience

We want to extend our deepest gratitude to the team at Ryefield Court for their outstanding care and support of Mum. The staff's dedication, professionalism, and kindness have been truly remarkable, especially during the festive season. On Christmas Day, the team created a warm and festive environment,

ensuring all residents felt included and cherished.
Knowing that Mum was so well cared for brought us immense comfort, and we are sincerely thankful for the exceptional care provided by everyone at Ryefield Court.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you for your lovely review and so glad your mum enjoyed her stay at Christmas.

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Review of
Ryefield Court
from Christina W (Daughter of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience

The level of care and kindness shown to our Mother the whole time she was at Ryfield Court was fantastic.
We were especially amazed by the care and compassion shown not only to Mum but out whole family during her final week. All of the staff could not do enough for us and you can tell they really

care about their residents.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you for your lovely feedback and so glad your mother was happy living at Ryefield Court.

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Review of
Ryefield Court
from C M (Daughter of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience

My Mother has been at Ryefield Court for over a year now and we are extremely happy with all the care for her and for us as her family. The staff are amazing and genuinely care for her every need. The home is very well looked after, the hospitality is first class and the entertainment really well thought

out and frequent. The care is very personal and all the staff seemed to know Mum very quickly and are always very friendly and approachable. We are delighted with our choice.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you for the great feedback, I am so pleased your mum is happy at Ryefield Court.

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Review of
Ryefield Court
from B L (Sister of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

Having been referred to Ryefield Court by Age UK fall prevention. Our experience of the rapport and love for our brother and all the residents is exceptional.
First-class service. High-class care, attention, and professionalism in every aspect of care. This is the same with family and friends all staff

display qualities of vast experience to enable all interaction with a service of care.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you for your lovely review. It is our pleasure to look after your brother.

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Review of
Ryefield Court
from Paul D (Son of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience

I visit my Mum on a regular basis and am always made welcome. All the facilities at Ryefield Court are excellent and my Mum is well looked after.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you for your lovely comments and glad you are happy at Ryefield Court Care Home. We are always looking at ways to improve the quality in the Home and would really like to know what we could do differently to improve your experience.

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Review of
Ryefield Court
from Adella D (Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience

I came to Ryefield Court as a resident, and since coming here I have been very comfortable and well looked after. Everyone seems helpful and cheerful.

Reply from Yvonne Keating, General Manager at Ryefield Court

Thank you very much for taking the time to share your positive review. I am proud of the team here at Ryefield Court who will always do their best to maintain the high standards of care and accommodation that we expect. I am so pleased to read about how comfortable you have been and that you have felt well looked after. I will gladly share these comments with the team. Please do not hesitate to contact me if you have any further feedback.

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Review of
Ryefield Court
from L C (Friend of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience

The staff are extremely helpful and friendly. When I visit my friend I am always welcomed and treated respectfully. I have always been impressed with how happy the residents look and all the activities that are arranged for them.

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Review of
Ryefield Court
from B T (Daughter of Resident) published on 22 August 2024

Submitted via Website • Report

Overall Experience

From first visit to view home staff were very professional and friendly, and answered all of our questions, all staff made a point of greeting us as we were shown round. My dad spent nearly 3 weeks in respite care there and although he wasn't too keen to leave home initially he settled very quickly

as the staff are just so lovely and friendly, nothing is too much trouble and they go out of their way to ensure you have everything you need, you really feel like they are treating your family as they would their own. My dad enjoyed his time there and only had 1 little complaint, the two main sport channels are not available at all in the home, not in rooms or lounges and when you are 90 years old you are limited to some activities, so TV becomes a big part of your day, especially when crazy about sport. I do think this should be something the home should consider installing, it isn't cheap staying in Ryefield and having this would have made his stay there 100% perfect, instead of 99.9%.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you so much for such a lovely review. It was our pleasure to look after your father at Ryefield Court Home. We appreciate all feedback at Ryefield Court Care Home and we will share your comments with the team.

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Review of
Ryefield Court
from Alison R (Daughter of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience

Today we had a fine dining experience with my dad, brother and his family visiting from abroad. The food was excellent and the staff were amazing, so attentive and helpful. I am so happy we have been able to enjoy such a lovely day with Dad and have been waited on by the lovely staff.

Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you very much for your lovely review, we are so glad you enjoyed your dinning experience at Ryefield Court.

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Review of
Ryefield Court
from Mary K (Daughter-in-law of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

Our family member came to stay for a few weeks respite, and has decided to stay at Ryefield Court. She has quite high medical and mobility needs and these are being addressed well. Like many, this has been a difficult decision to stay, but she is beginning to settle, make friends and enjoy the facilities.

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Review of
Ryefield Court
from Mark K (Son of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

My mum is a service user, so today six of her relatives including me had a Sunday roast in the private dining room. We had a very nice roast chicken dinner and the service was excellent.
Plenty of drinks, the room is bright and airy, interesting table. Very nice helpful person serving. Thank you.

Reply from Yvonne Keating, General Manager at Ryefield Court

Thank you so much for sharing this lovely review. We're thrilled to hear that you and your family enjoyed the Sunday roast and the experience in our private dining room. Our team takes pride in ensuring that both the food and the atmosphere create a comfortable and welcoming environment, so it's wonderful to know that you found the setting bright and inviting and the service attentive. We're especially happy that your family felt well taken care of with plenty of drinks and a delicious meal. We look forward to welcoming you all back again soon! It's great that you have the opportunity to make the most of the all-inclusive services that we offer to our residents and their loved ones.

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Review of
Ryefield Court
from Michele L (Daughter of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

First impressions of Ryefield Court care home, amazing. The staff are wonderful very welcoming nothing is ever too much trouble. Friends for life. Whatever time of day they are always above and beyond to meet the needs of inpatients and visitors. Always come away with a smile on my face knowing my father

is so well looked after safe and happy.

Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for such a lovely review! We appreciate and are pleased to hear you are happy with us and our home. We will continue doing our best.

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Review of
Ryefield Court
from Diane B (Daughter of Resident) published on 21 May 2024

Submitted via Website • Report

Overall Experience

Mum had lost her wedding ring on Thursday 25th, l am here today, Friday 26th to report this and lo and behold l haven't been here 10 mins and been told it's been found. Thank you so much to the Housekeeping Manager.

Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for your lovely review. We are pleased to see Mum's wedding ring has been found, we believe that it's very special and important to her.

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Review of
Ryefield Court
from C M (Niece of Resident) published on 21 May 2024

Submitted via Website • Report

Overall Experience

The care home is such a welcoming place where you feel that your relative is having the best care possible. The facilities are excellent and most importantly, the staff seem to genuinely care about the residents. Visitors too are always warmly welcomed and nothing is too much trouble. The opportunities

of having lunches and celebrating special occasions with residents really show the commitment of the home to support the residents and their families.
I am very happy that my relative is in such a wonderful place.

Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for your lovely review. We really appreciate it. It is our pleasure to look after your loved one at Ryefield Court!

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Review of
Ryefield Court
from Maggie J (Daughter of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

My mother has been at Ryefield Court for 2 years now and is very happy and excellently cared for. She says it is home only better. The staff and other residents are friends, with someone with a friendly smile always around to help or chat. She prefers to watch the regular organised social activities

than participate and that’s fine. Her health, both physically and mentally, has improved since she has been here. She particularly loves the Bistro area and the beautiful gardens and is pleased she no longer has any practical worries. She also loves the freshly prepared food. The family has peace of mind that Mum is safe, happy, relaxed and her needs are always sensitively met. As her dementia worsens, she will already be in a familiar place best suited to her increasing needs.
To sum up, the team at Ryefield is dedicated and positive. Led by the exceptional manager, they create a warm welcoming atmosphere which helps make visiting Mum a pleasure.

Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for your lovely review. It is our pleasure to look after Mum at Ryefield Court. We will continue doing our best.

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Review of
Ryefield Court
from Julia J (Daughter of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

My father arrived 6 months ago after a 10-week stint in hospital. He has moderate dementia. As a family, we cannot thank Ryefield Care Home enough for their support in settling Dad into his new way of life and his new home. All the staff are absolutely brilliant. Every day the residents are given the

opportunity to take part in a well-planned itinerary suited to their needs including day trips outside of the home. Dad's room has just been refurbished to a very high standard. The meals are superb with options to join residents for lunch in the bistro. The ground floor bistro is fabulous, alongside the beautiful garden. It is reassuring to know our dad is safe, healthy and very happy. Thank you Ryefield Court!

Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for such a lovely review. It is our pleasure to look after your father at Ryefield Court Home. Thank you for trusting in us and we will continue doing our very best.

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Care Home Owned by Berkley Care Group in London

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Berkley Care Group Reviews in London (137)

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