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Care Homes Owned by Berkley Care Group in Worcestershire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Berkley Care Group in Worcestershire

Only the locations & reviews in Worcestershire for Berkley Care Group are showing below.

View the details of all 12 locations (with 1226 reviews) owned by Berkley Care Group

Berkley Care Group Locations in Worcestershire (3)

 

3 Care Homes owned by Berkley Care Group in Worcestershire

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Fernhill House Care Home

Grange Lane, Fernhill Heath, Worcester WR3 7UR 

10 77 reviews
"My mother has recently moved into Fernhill Heath Care Home. Both her, & the whole family have received such a lovely warm welcome from…"   Read all 77 reviews
Location Type Care Home

Fernhill House is part of the award-winning Berkley Care Group of luxury care homes. With over 20 years’ experience in caring for older people, the home is proud to offer the highest standard of residential, nursing and specialist dementia care in… Read more about Fernhill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,740 / week
The Lodge at Burcot Grange

23 Greenhill, Burcot, Blackwell, Bromsgrove B60 1BJ 

9.9 85 reviews
"We were so relieved to move Mum to the Lodge from another home. The Lodge offers excellence in every way. After a relatively short…"   Read all 85 reviews
Location Type Care Home

The Lodge at Burcot Grange Care Home is situated in the rural village of Blackwell, supporting residents living with dementia. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy… Read more about The Lodge at Burcot Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 54 Rooms from £1,590 / week
Burcot Grange Care Home

23 Greenhill, Burcot, Blackwell, Bromsgrove B60 1BJ 

9.8 103 reviews
"Relative has been at Burcot for one year now and the care, support, dedication and kindness that all staff, both carers and other staff,…"   Read all 103 reviews
Location Type Care Home

Burcot Grange Care Home is situated in the rural village of Blackwell. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the… Read more about Burcot Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £1,250 / week

Berkley Care Group Reviews in Worcestershire (265)

9.8
Berkley Care Group has a Group Review Score of 9.8 (9.764) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Berkley Care Group must have a Review Score.

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Review of

Burcot Grange Care Home

from S S (Son-in-law of Resident) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Relative has been at Burcot for one year now and the care, support, dedication and kindness that all staff, both carers and other staff, have shown, has vastly improved the wellbeing of our relative. We could not have asked for more at a very difficult time for our family. It's always a pleasure to
visit Burcot and all staff make you welcome and part of the Burcot family.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for taking the time to complete this wonderful review. We are so pleased your loved one is doing so well at Burcot Grange and that you, as a family, can see that too. It's always lovely to see you and your family when you visit.


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Review of

The Lodge at Burcot Grange

from Helen V (Daughter of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so relieved to move Mum to the Lodge from another home. The Lodge offers excellence in every way. After a relatively short settling-in period, Mum is as settled and as happy as we could hope for.
Every single member of staff from the reception/admin/marketing team, housekeeping and hospitality,
the maintenance team, the wonderful events team and of course the carers themselves actually really care.
Everyone has time to engage with the residents and their families in a warm and friendly way.
The carers are well trained and respectful. All residents are treated as individuals and their 'quirks' accommodated. Mum is always clean and well turned out which is as she'd want to be. As a family, we are involved in news/decision-making.
Huge efforts go into keeping the days lively and stimulating with excellent activities. All areas of care seem well coordinated. I think underpinning this is first-class management.
We enjoy our visits and leave with complete peace of mind.

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Review of

Burcot Grange Care Home

from Keith L (Respite Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was for post operative respite care.
Apart from limited response to car parking issue and getting TV remote control fixed, everything else was excellent. Nothing was too much trouble. Food was excellent, as were the facilities. Beautiful grounds encouraged me to get out on little walks to build my
strength back up. Being able to have my trial without catheter here rather then the hospital was a real bonus.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this review. We appreciate your words and feedback and so glad that your stay was able to give you the respite following your operation rather than going home and having the comfort of the team around you.


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Review of

Fernhill House Care Home

from Mac C (Son of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fernhill House, complete peace of mind.
The kindness shown by the staff towards Mum and the wish to put residents at the heart of their decision-making has been key in the ease in which Mum has moved from home care to full-time residency. Fernhill House has been so positive.
The staff have cared
for Mum with real kindness, from my point of view, the customer relations manager/team really went above and beyond to accommodate us, to which we are very grateful.
The facilities reflect that of a luxurious hotel. We very much appreciate how they were so welcoming to family and friends visiting.
All her medical needs are expertly handled, keeping the family updated with kind and thoughtful words. For anyone wanting a family member to be cared for and treated with kindness and dignity, I can't express how lovely Fernhill is and would be a lovely place to go to.

Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to write such a thoughtful review! I look forward to sharing it with the team.


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Review of

Fernhill House Care Home

from Clare S (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Fernhill House highly enough. They have gone the extra mile to ensure my mother's first month with them has been amazing. All the staff have been very caring and absolutely nothing is too much trouble for them. I have visited Mum every 2/3 days at varying times and can fault nothing.
Am delighted that such a traumatic time has been so marvellous for us all.

Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to write such a lovely review. I look forward to sharing it with the team.


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Review of

Fernhill House Care Home

from Jean V (Wife of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, my husband only spent 8 days in this wonderful home. Aged 90, he had previously spent nearly 3 months of trauma, in and out of hospital with a period of home care in between. He was in a bad way, with multiple conditions, but the care he was given here was exemplary. His constant, worried frown
disappeared, as he relaxed knowing he was safe and being well cared for. He passed away peacefully, with dignity. Not only that, but the care and attention given to me and the rest of the family was way beyond the call of duty. We were only sorry that he didn't recover enough to enjoy the facilities and activities on offer. An excellent experience, at a difficult time!

Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to write such a heartfelt review. It was an honour to welcome you and your family into Fernhill, even if only for a short time. I look forward to sharing your kind words with the team.


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Review of

Fernhill House Care Home

from Karen B (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father attended for a 2-week respite, 3 days before he was due to go back home he said he wanted to stay. The home is a lovely place, it's clean and cosy. The staff and residents are always smiling. The home is surrounded by love, you can feel and see the staff really care for the residents it's
not just a job to them. The residents are fully supported by their individual needs. I can't fault the place. My father is so happy there.

Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

We are delighted that your father is so happy here! Thank you for taking the time to leave us such a lovely review. I look forward to sharing this with the team.


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Review of

Fernhill House Care Home

from Catherine A (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Fernhill Heath Care Home. Both her, & the whole family have received such a lovely warm welcome from every single member of the staff there.
My mother has settled in really well thanks to the support, warmth & care that she receives. Nothing is too much trouble for
the staff & relatives are regularly updated on my mother's care.
The home is immaculately clean & facilities offered are outstanding.

Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to leave this lovely review. I will pass your kind words on to the team.


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Review of

Burcot Grange Care Home

from Dell P (Resident) assisted by family/friend published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The welcome was warm and continued during my whole visit. My guests were welcomed with the same warmth. The surroundings were uplifting and I'd be happy to return. Everyone was so kind.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for your kind words. We are so pleased that you enjoyed your stay with us and that you felt the warmth from the team here at Burcot Grange. Hopefully, we will see you again just after Christmas! Thank you for taking the time to complete this review, we are very grateful.


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Review of

The Lodge at Burcot Grange

from Janet R (Daughter of Resident) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Burcot Grange 17 years ago, my loved one has come from strength to strength. His mental health and general well being has flourished in this supportive, caring, encouraging and extremely well-led residential setting. All the staff are professional in their approach but the care staff
go above and beyond in their care for all the residents. It has been my pleasure to witness their interactions not only with my loved one but with others too. I cannot speak highly enough of all staff from receptionists, groundsmen/maintenance, kitchen staff, activity coordinators, caring staff to management. Choosing Burcot for my loved one was one of the best decisions I've ever made.

Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you for taking the time to complete this wonderful review of your loved one and how they have flourished since bring here and of the team here at Burcot Lodge who care for them as well as the wider teams.


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Review of

Burcot Grange Care Home

from Gloria B (Mother of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son could not have better care. Everyone is so kind and patient with him. Also, he says he loves his room and the food!

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this lovely review. We are so pleased that your son loves his room. He has a great view from the window, looking out and into the reception area to be able to greet everyone.


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Review of

Burcot Grange Care Home

from Simon S (Son of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burcot Grange Care Home cared for my dad and my late mum and provided a wonderful standard of care. It was lovely to see the care and attention all staff paid to the residents and I have always been so glad my parents were able to be here.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for your very kind words and for taking the time to complete this review, it means a lot to us. We are so pleased that you are happy with the move Mum and Dad made together for their care needs.


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Review of

The Lodge at Burcot Grange

from M A (Son of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved out mother into Burcot Grange just over 2 months ago. The difference in her has been incredible. SHe is more present, mobile and active. As a family, we cannot be more grateful of the whole Burcot family.

Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you for your very kind words. We are so pleased that mum's move has had a positive impact. It's great to have you all part of our Burcot family.


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Review of

The Lodge at Burcot Grange

from S P (Daughter of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with The Lodge at Burcot Grange. It has a family atmosphere, all the staff are amazing and I feel absolutely confident that my mum is safe, loved and cared for. Thank you.

Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you for completing this lovely review of Burcot Lodge. Some really lovely words of the home and team. We are all so pleased that the move for mum has brought comfort to you all.


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Review of

Burcot Grange Care Home

from Louise K (Daughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum originally went into Burcot Grange Care Home for respite care following a fall. The care my mother has received from all staff has been wonderful, it has allowed the family to relax knowing she is well cared for in a brilliant environment.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for this wonderful review. We are so pleased that Mum is settling very well and relaxing more which in turn helps you, as her family, relax. She really is making her new suite her own and it looks great.


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Review of

Burcot Grange Care Home

from Sue C (Daughter of Resident) published on 23 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as my sister and I entered Burcot Grange we felt that it was right for Dad. Everyone was so welcoming and kind. The Grange feels like a comfortable country hotel with its beautiful interior and grounds. The family had reluctantly accepted the fact that Dad, at 98, could no longer live at home
and we're so glad we found The Grange. One of the staff was very helpful and made Dad's move smooth and easy. All the staff are wonderful, making it a pleasant place to visit. Nothing is too much trouble. Dad has put on weight due to the delicious food (all made gluten-free for him) and is happy and well cared for. He's encouraged to come out of his room to socialise and take part in activities. It's lovely to follow Burcot's social media page to spot Dad playing indoor games or keeping his brain active with quizzes and scrabble. There's always something interesting going on, often tailored to the interests of the residents. It's given us all great peace of mind to know he's being so well looked after. Thank you.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Many thanks for taking the time to complete this wonderful and detailed review of Burcot Grange, the team and the home for dad and his care. We are all so pleased that Dad has settled in so well and become very much part of the Burcot family.


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Review of

Burcot Grange Care Home

from Rachel R (Daughter of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved in a few weeks ago and the home and the amazing team have significantly improved his motivation, happiness and reason for living in just a weeks.
Thank you Burcot Grange Care Home team, you are dedicated, supportive, caring and understand how to get the best out of Dad.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Many thanks for completing this lovely review. We will share this with the team. It's so lovely to see the progress that Dad has been making since he has been at Burcot. Let's keep it up!


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Review of

The Lodge at Burcot Grange

from Elaine B (Wife of Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge at Burcot Grange stands out from all the other care homes in the area. I am sorry I cannot elaborate due to rheumatoid arthritis.

Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you for taking the time to complete this review, we are very grateful.


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Review of

Burcot Grange Care Home

from S R (Friend of Resident) published on 23 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has a very friendly atmosphere and all the staff are most helpful - from the receptionists, through the catering staff and maintenance personnel, to the carers themselves it doesn't matter what time of the day or day of the week they are always helpful.
The residents have daily activities
and if any requests are made they do their best to tailor activities or visits to suit.
Residents, visitors, and staff co-exist in harmony.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this wonderful review. We are so pleased that you find all team members helpful and we will share your comments with them too. Many thanks once again.


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Review of

Burcot Grange Care Home

from J S (Daughter of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful care home with a beautiful care team. No complaints.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for taking the time to complete this review.


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Awards / Recognitions (7)

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