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Care Home Owned by Camelot Care in Devon

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Camelot Care in Devon

Only the locations & reviews in Devon for Camelot Care are showing below.

View the details of all 4 locations (with 245 reviews) owned by Camelot Care

Camelot Care Locations in Devon (1)

 

1 Care Home owned by Camelot Care in Devon

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Butterfly Lodge

Agaton Road, St Budueax, Plymouth PL5 2EW 

9.9 68 reviews
"My husband and I would like to thank the management team, and the entire team at Butterfly Lodge for the loving care and attention that…"   Read all 68 reviews
Location Type Care Home

Butterfly Lodge is a unique Swedish-designed, purpose-built care home situated in a scenic location overlooking the Tamar Estuary. Set over two floors, its spacious and thoughtful layout includes many relaxing areas for residents to congregate and… Read more about Butterfly Lodge

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 38 Rooms from £1,250 / week

Camelot Care Reviews in Devon (68)

9.8
Camelot Care has a Group Review Score of 9.8 (9.822) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Camelot Care must have a Review Score.

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Review of

Butterfly Lodge

from Lyn W (Daughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I would like to thank the management team, and the entire team at Butterfly Lodge for the loving care and attention that they all showed my mother who, having been a resident for the last sixteen months, finally passed away recently. Her dementia had got progressively worse over time
and eventually, it caught up with her. The care that she was given and the kindness shown to me, towards the end, whilst I was with her, was exceptional and we can not recommend the home or the staff enough.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review. We really miss your lovely mum.


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Review of

Butterfly Lodge

from Brad B (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Butterfly Loge. My mum (age 102 in July) has been a resident there since May 2022 and has always received the highest level of care from every member of the team. I would highly recommend Butterfly for anyone looking for a care home for their loved ones.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Brad, for your review, we very much appreciate this.


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Review of

Butterfly Lodge

from J J (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After experiencing a number of other care homes, finally, at Butterfly Lodge, we have found staff and an environment that we trust are very well-equipped to take care of our parent's needs. The team understand dementia well and are patient, caring and compassionate, also creative in stimulating and
entertaining the residents. Food also very good! Thank you all.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review which I will pass on to the team.


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Review of

Butterfly Lodge

from Tina W (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been here a few weeks now, having moved from another nursing home, this place is a home in the true sense of the word, warm, welcoming, with wonderful, caring staff and I mean the whole team. Our lives have been enriched from getting to know the staff and them getting to know our mum and
us, we can finally sleep at night, safe in the knowledge that our mum is getting the care we know she needs. Alzheimer's is a dreadful disease and it has impacted the whole family but Butterfly Lodge has finally given us the peace of mind we so desperately needed for our mum. We never worry about asking things and discussing them with the management team who always welcome us warmly, always a smile and a friendly greeting. What a joyful place this is. The rooms are spacious and comfortable. The food is fresh and wholesome and always prepared and served with a smile. The nursing staff are well-trained and exceptionally caring. This place is outstanding in every way.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review which I will share with the team, this means a lot to us.


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Review of

Butterfly Lodge

from Diane H (Regular Volunteer) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am most impressed about the very caring culture of staff in Butterfly Lodge. Their skill at managing difficult behaviour. Everyone, from the cleaners, the laundry workers the handyman etc., has time for the residents. The care staff are very busy but still make time to listen and show interest in
everyone. All of the staff know every resident well, their personalities, their likes and dislikes as well as their backgrounds and previous lives. Which means they are seen as whole persons and not just how they present under the effect of dementia. I work with the activities team who take people out whenever they can and if not, find things to do indoors. Special dates are marked, for example at Valentine's, a meal is arranged for them with their partners and the tables are laid up like a really nice restaurant. Burns night will involve a Scottish piper and haggis for dinner etc.
I love helping out here and really enjoy the time I spend in Butterfly Lodge.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Diane, it's lovely to have you here supporting the residents and our activity team.


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Review of

Butterfly Lodge

from Michelle A (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the management and the staff of Butterfly Lodge.
We had to move Mum from a nursing home in 2024.
Since being at Butterfly, Mum is walking on her frame.
Mum is doing and enjoying activities daily with some fantastic staff and volunteers.
Mum is less agitated, less bored and
being cared for.
On my visits to Mum, I find every member of staff so caring and supportive to the residents and the relatives that visit.
The home is kept absolutely spotless.
I absolutely love that the home takes the residents out on the little minibus that is funded by raising money throughout the year.
How fantastic is that?
Thank you all for being there for all residents and families.
I would recommend Butterfly Lodge to any relative that needs to put a loved one into nursing care.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Michelle, for your lovely review which I will share with the team.


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Review of

Butterfly Lodge

from Tracy P (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, all staff have been so caring, understanding not just for my mother but for the whole family. This is the first a family member has had to go into care and we couldn't fault them, brilliant at everything they do.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review which I will share with the team.


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Review of

Butterfly Lodge

from J R (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care/nursing staff are all so very friendly when I visit and treat Mum with a lot of care and compassion. When Mum hasn't been well, I always get a call to inform me and one to update me on how she is doing, I could not have asked for a better care home for Mum to have been placed in, keep up the
good work.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review which I will share with the team.


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Review of

Butterfly Lodge

from Tanya W (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has been a resident at Butterfly Lodge since 2024. She has flourished since living here. We were really struggling, as a family, to meet her needs at home but since moving here, Mum has received the absolute best care, round-the-clock care, regular updates from all the staff.
There's always a friendly face when we visit. Highly recommend.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for taking the time to do a review, I will share this with the team.


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Review of

Butterfly Lodge

from Sylvia S (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has received excellent care over the past couple of years. He is treated with patience and kindness by all of the staff at the home, who work hard looking after him. Especially now that he has mobility issues and has to depend totally on the help of the carers. He really enjoys the food and
often tells me that it is very tasty. His room has been kept spotlessly clean and tidy, as are his clothes. Each week there is either entertainment, singalongs, pampering sessions or trips to the memory cafe. I am kept informed of any changes to his health by the excellent nursing staff who are always on hand.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review, I will share this with the team.


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Review of

Butterfly Lodge

from T D (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and compassion at all times. Dad was so well cared for and us, as a family.
His room was always immaculate in cleanliness and food always looked so appealing and nourishing.
At end-of-life, he was treated with such dignity and respect and we will never forget that.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much, this is very much appreciated. It was a real pleasure to care for your lovely dad.


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Review of

Butterfly Lodge

from Les G (Husband of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the level of care in this home, everything has been amazing and I cannot fault the care given to my wife. The past two years have been wonderful and the staff have always treated my wife with dignity and respect. I am always welcomed into the home and have built great relationships
with management and everyone there, they've all been great.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Les, for your lovely review which I will share with the team.


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Review of

Butterfly Lodge

from Howard B (Husband of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came with a few health issues when she started living at Butterfly Lodge on the 17th of September 2024. The care she has received since has been outstanding and the health issues are showing signs of improvement every day. All the carers and management staff are so helpful with any questions
that I might seek answers to. The whole building is spotlessly clean and there is a weekly programme of activities in place to stimulate the clients and everyone is well looked after. I cannot think of a single negative issue to highlight, I'm so happy my wife is living there, I can visit at any time and that also applies to friends and family.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review, I will pass on these comments with the team, it has been wonderful watching your wife improve and seeing her enjoying herself getting involved with activities.


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Review of

Butterfly Lodge

from T L (Daughter of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring and friendly. Always go the extra mile for residents and residents' families. Management is very approachable. Residents are well cared for. Rooms are clean and comfortable. Food extremely good. Outside grounds and garden are tended and well-kept. A slight hiccup with activities
or lack of due to staff shortages recently but overall, residents enjoy off-site activities such as the memory cafe, pub visits and garden centres etc. As well as singalongs, pamper sessions and well-being activities in the home. Visiting singers, visiting animals, baking and Christmas wreath making etc. Overall, an excellent care home.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review which we really appreciate and I will share with the team. As you are aware, due to unforeseen reasons, activities didn't happen as much as usual for a couple of weeks but I'm pleased to say that the activities team are now back and providing seven-day-a-week support.


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Review of

Butterfly Lodge

from C B (Daughter of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When times were tough, the staff looked after us so well above and beyond. The staff were caring for our mum's needs and us too. Couldn't have asked for anything else they were all very respectful. The staff always put the residents first nothing is too much trouble. The place is clean and the residents
have everything they want or need.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review but also thank you for being such a lovely supportive family.


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Review of

Butterfly Lodge

from Simon G (Wife of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Butterfly Lodge is a wonderful home, well maintained and has a friendly feel. I can see the residents are well looked after. 10 out of 10.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for taking the time to complete a review, I will share this with the team.


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Review of

Butterfly Lodge

from I J (Son of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

You have been very good. Thanks for looking after my dad and all your hard work. Keep up your great work, caring is not always easy to do and you are good at your jobs, always helpful and friendly, thank you.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review. It is a pleasure to care for your dad.


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Review of

Butterfly Lodge

from K W (Daughter-in-law of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home, my mother-in-law feels like she is at home when visiting. The staff at all levels are warm and friendly, nothing is too much trouble for them, very clean and smells fresh, all the food is made from scratch every day with lovely snacks made for the residents. I cannot say enough about Butterfly
Lodge I highly recommend it.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review, we truly appreciate this.


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Review of

Butterfly Lodge

from J G (Daughter of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Butterfly Lodge for more than two years now. The staff have always been amazing. This March it was my parent's anniversary and the staff went out of their way to contact my brother and I for photos and a little back story of their lives together. They asked my dad to
come up for a special lunch and they decorated my mum's room, had a special table set for the lunch with flowers and had the “jolly trolley” set up with a video showing all of their photos while playing their favourite old songs! We were blown away with this! There have been many other instances like this over the years. Kind, caring, and compassionate staff who work as a team to give the best care possible to their patients.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you very much for your lovely review, it was a very special day.


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Review of

Butterfly Lodge

from Mark G (Husband of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my wife was admitted she has received 100% top care. Nothing is too much trouble and leaves me feeling fully confident in everything they do. They keep families updated on everything thing that goes on, a truly fantastic care home.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you very much for your lovely review which I will share with the team.


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