Camelot Care in Somerset | 3 Care Homes

Review of
Chestnut Lodge
from Chris B (Son of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

My father was a resident at Chestnut Lodge from March 2024 until his death in February 2024. Throughout his time here he was treated with respect and understanding, and the care he was shown, often in challenging circumstances due to his worsening dementia, was exemplary. My family and I were very regular

visitors - between us we were there around 4 times a week, often more - and we got to know the wonderful carers and nursing staff well, and were able to observe first-hand the care he was given. The highly experienced senior management team inspired confidence, and showed great compassion throughout his stay. We are hugely grateful for the care and professionalism shown by the wonderful team there, who go above and beyond, in challenging circumstances, to look after the residents.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your very positive feedback.It was a pleasure looking after your father and I pleased you felt the care he received was exemplary. He took a while to settle but did. We had many interesting chats about his time in business.I am pleased we were able to support you all.

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Review of
Chestnut Lodge
from G S (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

The first time my mum, who is very young with early onset Alzheimer's, has stayed in a care home for respite. The staff have been truly wonderful from start to finish and made my mum feel comfortable and safe and she really enjoyed her stay. This also helped ease my own sense of anxiety about leaving

her. Thank you so much for looking after her so well.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your comments.It was a pleasure looking after your mum and we look forward to seeing her again soon.

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Review of
Camelot House and Lodge
from Tina A (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Camelot House took care of my mother for the last two years of her life. The care and attention that she had was fantastic. They kept me informed if there were any concerns. Visiting was easy and they always gave me time to ask about her. I have nothing but praise for all the staff at Camelot House.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for your review. I will pass on your kind words to the team.

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Review of
Camelot House and Lodge
from Clare B (Granddaughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

This home is amazing. From the first day my grandad came here to his last, the staff were the very best with my grandad, and also the family. Would definitely pass on to other people if a home like yours was needed for a loved one of my family or friends.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for taking time to review Camelot House and Lodge. It was a pleasure to meet and care for your grandad. I will pass your kind words on to the team.

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Review of
Avalon Nursing Home
from S K (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

It was a hard decision to commit my dear mum's care to a nursing home but I couldn't have chosen better. The comfort and support that both she and my family have received from both management and staff has been superb.
The surroundings are bright and cheerful and visitors are always made so welcome.

Mum is so well cared for and the standard of food and activities is second to none. The staff are all so patient and kind - the atmosphere is just so warm and friendly. I now have peace of mind and no longer worry about her having a fall or forgetting her medication.
Well done Avalon for providing such a lovely caring place.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for sharing your lovely feedback about Avalon.

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Review of
Chestnut Lodge
from J J (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

I have visited different times of the day - always clean and welcoming. My mum is not encouraged to use a walking stick which she went in with and hospital advised. I understand it's now lost/gone missing. A secure post box into the office would be a great help as I pay the bill by cheque, having to

get staff to put it into the office each time. Never has her hearing aids in, it's hard I know but she needs them and I just got new ones in December at £500 because the last home lost hers. Overall - great place on hygiene, food (I think), staff but a lot of money each week for things not to be getting 100%.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your kind words about the home. When you next visit, please either speak to me or one of the nurses so we can update on your mother's care needs, mobility, hearing, etc. We have at least two nurses working every day and I'm here Monday to Friday. Our receptionist can assist you to set up a Direct Debit to make your life easier. Thank you for your suggestion of a secure post box into our reception, we will look into that. I will pass on your praise for the domestic and care teams.

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Review of
Avalon Nursing Home
from Deborah E (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum was admitted in April 2024 with advanced Alzheimer's. The care she receives at Avalon Nursing Home is exemplary and far beyond our expectations. There is genuine love and affection for all residents and a determination to ensure that they are treated as individuals at all times and respected

as such. I can't recommend Avalon highly enough and the staff team are just amazing.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for your lovely review of Avalon Nursing Home.

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Review of
Camelot House and Lodge
from N B (Son-in-law of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

My father in law spent just under three years at the Camelot House and Lodge after entering for respite care. Not having spent any time within a care home, and my wife struggling to accept the situation we now found ourselves in, our minds were soon put at ease with the level of care and compassion

the team at Camelot provide. From the beginning to the end, almost three years later, the level didn't drop and we were kept up to date with any changes or situations on an immediate basis. The space, environment and activities suited our family member during his residency and nothing was too much trouble. We were able to take him out for short periods, they would offer to accompany or even bring him to family events. The professionalism that was displayed and delivered through the entire period, will not be forgotten. We'll continue to try and support Camelot, where we can, for as long as we can, out of respect for way they looked after us and our family members.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for your thoughtful review. I will pass on your feedback on to the team. It was a pleasure to care for him as part of our Camelot family.

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Review of
Camelot House and Lodge
from J S (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Mum stayed at Camelot House and Lodge for just over a year. I can't thank the team enough for the wonderful care and support. Nothing was too much trouble. I felt that my mum was in safe hands, which meant that we could relax. In her final days, they not only looked after mum but all of us.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for your kind words. I will share them with the rest of the team. It is great to hear that you feel confident that your mother was in safe hands.

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Review of
Camelot House and Lodge
from S B (Grandson of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Excellent home with quality care and staff, nothing was too difficult for anyone and it made my grandfather live his last few months the best he could. Would highly recommend this home to anyone in need of a good fit.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for taking the time to write this lovely review. It was a honour and a pleasure to spend time with your grandfather in his final months.

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Review of
Camelot House and Lodge
from Scott B (Grandson of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

My grandad was a resident at Camelot House and Lodge, and personally it was a fantastic place for my grandad's needs. It had a big family feel, the staff were amazing, friendly and so helpful, nothing was ever a problem. Thank you for everything you have done for my grandad.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

It was a pleasure to get the opportunity to care for your grandad, and welcome him in to our family. I will pass on your kind words to the rest of the team.

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Review of
Camelot House and Lodge
from P B (Granddaughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Wonderful place for the elderly, very clean and tidy and the staff members are very welcoming and friendly and also amazing when it came to the hardest times. Always supportive and caring for my grandad and family, would definitely recommend this care home to anyone who would ask!!

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for for taking time to write this review. I will pass your positive feedback on to the rest of the team. It is lovely to hear that you found the staff to be friendly and welcoming.

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Review of
Chestnut Lodge
from Carol W (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

The team at Chestnut Lodge looked after my mother from April 2023 until her death in December 2024. I can not praise them enough for the care that they provided for my mother or the great dignity with which she was treated as her dementia became worse toward the end of her life. Everyone at Chestnut

lodge treated her with care, compassion and respect. On behalf of my family and myself I would like to thank them all for providing her with a safe and comfortable home for the past two years.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your kind comments. Your mother settled in quickly to become a part of the Chestnut Family. Personally, I enjoyed our daily chats and tales of her childhood. Looking after your mother was a pleasure.

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Review of
Chestnut Lodge
from P H (Son of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

The decision to move our mum into a nursing home was very difficult for our family, but from the very first visit to view Chestnut Lodge, we knew we had found the right home where she would be taken care of. We were immediately told not to worry and that they would take care of our mum, and from then

onwards the whole team at Chestnut Lodge provided the most unbelievable love, care and support not only to my mum, but to our entire family. From the amazing carers to the excellent nursing staff and the thoughtful and considerate management team they showed such a high level of care that we all felt looked after and part of their family and we can never thank them enough. We cannot speak highly enough about the entire Chestnut Lodge family and would not hesitate to recommend them.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you so much for your kind words that I have passed on to the team. It was a pleasure looking after your mother and getting to know your family. I am pleased we were able to support you all.

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Review of
Chestnut Lodge
from Les T (Husband of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience

It was hard when my wife went into permanent care. I visited her every day at different times to watch her and how she related to being in care and how the staff performed. It was wonderful to see the care they gave, not only to her but to all the residents. I am well pleased with the home she is in

and would recommend it to others.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your review of Chestnut Lodge. It is a pleasure assisting you in caring for your view. I am pleased that you are reassured about the care we provide to your wife and that you feel able to recommend us to others.

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Review of
Chestnut Lodge
from G H (Husband of Resident) published on 3 January 2025

Submitted via Website • Report

Overall Experience

Chestnut Lodge is a very efficient and organised nursing home. The staff have given my wife every respect and dignity during her 11 months at the home. The well trained staff have also been of great help to me during very difficult times which is greatly appreciated.
I would definitely recommend this

nursing home.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your review. It has been and remains a pleasure caring for your wife. You are both part of the Chestnut family.

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Review of
Avalon Nursing Home
from Karen C (Daughter of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

We cannot speak highly enough of the team at Avalon Nursing Home, from the management to the cleaning staff. For what is an extremely difficult time for our family, their care and kindness towards my mum and dad is outstanding. The home is always a happy place with lots going on for everyone.

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Review of
Chestnut Lodge
from S K (Daughter of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very caring and considerate. Mum is being well cared for.

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Review of
Avalon Nursing Home
from E W (Wife of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience

My husband has settled in here really well. The staff are friendly and always happy to talk with me if needed.

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Review of
Camelot House and Lodge
from Sue R (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

Mum was a resident in Camelot Lodge for 5 months. The care that Mum received was first class. Mum moved from a care home to Camelot when it became apparent that she needed nursing care. We were lucky they had a vacancy. As soon as you enter Camelot Lodge you get a sense of well-being. None of us ever

want to be in a home that is not our own home, but, if it becomes necessary I can 100% recommend Camelot Lodge. Mum had a short stay in hospital before her death but we were able to return her to the home where the staff made her comfortable and made her passing so much easier and dignified for which I will always be grateful. Thank you, Camelot.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for taking the time to review our home. We will pass your feedback on to the rest of the team.

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Care Homes Owned by Camelot Care in Somerset

Camelot Care Locations in Somerset (3)

Camelot Care Reviews in Somerset (177)

Chestnut Lodge

Chestnut Lodge

Camelot House and Lodge

Camelot House and Lodge

Avalon Nursing Home

Chestnut Lodge

Avalon Nursing Home

Camelot House and Lodge

Camelot House and Lodge

Camelot House and Lodge

Camelot House and Lodge

Camelot House and Lodge

Chestnut Lodge

Chestnut Lodge

Chestnut Lodge

Chestnut Lodge

Avalon Nursing Home

Chestnut Lodge

Avalon Nursing Home

Camelot House and Lodge

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