Care Home Owned by Gem Care Ltd in Conwy

9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Gem Care Ltd in Conwy

Gem Care Ltd Locations in Conwy (1)

 

1 Care Home owned by Gem Care Ltd in Conwy

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Colwyn Bay Old Convent Nursing Home

15 Lansdowne Road, Colwyn Bay LL29 7YD 

8.4 6 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 34 Rooms

Gem Care Ltd Reviews in Conwy (6)

9.2
Gem Care Ltd has a Group Review Score of 9.2 (9.213) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gem Care Ltd must have a Review Score.

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Review of

Colwyn Bay Old Convent Nursing Home

from Mary P (Wife of Resident) published on 29 September 2023
Overall Experience  Overall Experience 5.0 out of 5

The care my husband received during his six-month stay was compassionate and professional. I will be forever grateful to all the staff. He was very happy and enjoyed chatting with the staff. He had a lovely bright room and enjoyed all the freshly prepared healthy meals.

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Review of

Colwyn Bay Old Convent Nursing Home

from Frances H (Daughter of Resident) published on 29 June 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother came to Colwyn Bay Old Convent Nursing Home following a hospital stay. She was a resident for the last 4 months of a long and happy life. She suffered from vascular dementia and was bedridden. Her care was exemplary. She was always clean and comfortable. The staff knew her by name and always
treated her with dignity. My mum loved makeup and the staff took the time and trouble to make sure she looked good. When she was dying I was treated with amazing care and compassion.

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Review of

Colwyn Bay Old Convent Nursing Home

from Aline O (Daughter of Resident) published on 28 June 2022
Overall Experience  Overall Experience 5.0 out of 5

A wonderful, warm and caring environment. The staff are friendly and so helpful, they made us all feel comfortable during the settling-in period and beyond. My mother-in-law, who has dementia, Alzheimer’s, responds extremely well to all the staff. Since residing at the home she interacts very well with
us. She is well cared for with compassion and respect. Overall, a very happy, caring home from home, we are very confident with the care she receives. Including the extra care in the lovely birthday they helped her celebrate recently.
I highly recommend this nursing home, its manager and all of the staff.

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Review of

Colwyn Bay Old Convent Nursing Home

from Mark T (Son of Resident) published on 28 June 2022
Overall Experience  Overall Experience 5.0 out of 5

Diligent workers, caring and efficient. Very friendly and approachable. Highly recommended, wonderful facilities, i.e. music rooms, reading and TV rooms, conservatory and well-manicured gardens, large bedrooms and a dedicated events manager. 10/10.

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Review of

Colwyn Bay Old Convent Nursing Home

from N F (Niece of Resident) published on 28 June 2022
Overall Experience  Overall Experience 5.0 out of 5

Colwyn Bay Old Convent Nursing Home is a wonderful place and my aunt is very happy here. She has been a resident for almost 2 years and really appreciates the kindness and concern of the staff. Nothing is too much bother for the staff: they all take an interest in her well-being and ensure that she
is well looked after and that her needs are met. They are easy to communicate with and go out of their way to help. The rooms are spacious and the gardens are immaculate. I recommend the Old Convent very highly.

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Review of

Colwyn Bay Old Convent Nursing Home

from Martin Y (Stepson of Resident) published on 12 July 2021
Overall Experience  Overall Experience 5.0 out of 5

I have only visited twice as I live 50 miles away, but on both times the staff were very pleasant and professional. The home is immaculate and my stepmother's room spotless. She appears to be very well looked after with clean bedding, room etc.

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Awards / Recognitions (0)

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