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Care Home Owned by Gem Care Ltd in Kent

9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Gem Care Ltd in Kent

Gem Care Ltd Locations in Kent (1)

 

1 Care Home owned by Gem Care Ltd in Kent

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St Peter's Care Home

15 St Georges Terrace, Herne Bay CT6 8RQ 

9.8 36 reviews
"My mother-in-law is thoroughly enjoying her time at St Peter's. She enjoys both the company of other residents and staff. She is extremely…"   Read all 36 reviews
Location Type Care Home

St Peter's Care Home, is set in the seaside town of Herne Bay with rooms having either a sea or garden view. High quality care from qualified staff is provided, to promote and enhance individuals' rights and independence, enabling a satisfying and… Read more about St Peter's Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 43 Rooms from £980 / week

Gem Care Ltd Reviews in Kent (36)

9.2
Gem Care Ltd has a Group Review Score of 9.2 (9.213) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gem Care Ltd must have a Review Score.

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Review of

St Peter's Care Home

from Robert L (Son-in-law of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant rest home, nice and clean, and staff are friendly.
Food although satisfactory, could do with some improvement.
Residents well looked after.

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Review of

St Peter's Care Home

from Geoffrey D (Son-in-law of Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is thoroughly enjoying her time at St Peter's. She enjoys both the company of other residents and staff. She is extremely well cared for by all staff members and enjoys the various entertainment and wide variety of food.

Reply from Nicola Masters, Service Manager at St Peter's Care Home

Thank you so much for sharing such wonderful feedback about your mother-in-law's experience at St Peter's! It truly warms our hearts to hear that she is enjoying her time with us and is getting on well with everyone. We're especially glad to know that our entertainment and food offerings are a hit! We'll pass your kind words along to our team. They'll be thrilled to know they're making such a positive impact.


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Review of

St Peter's Care Home

from L B (Granddaughter of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving to this care home was a carefully considered transition. It was an emotionally exhausting experience for those closest to my grandmother as it needed to be the right establishment to meet needs but also to support the well-being of someone leaving their home of nearly 60 years plus.
From the
moment my grandmother moved she was made to feel welcome by all staff as were we as her family. The staff continue to show care and consideration treating my grandmother with the dignity and respect that she deserves. Thank you St Peter's.

Reply from Nicola Masters, Service Manager at St Peter's Care Home

Moving to a care home is indeed a big decision, especially when you've lived in your own home for many years. We're absolutely delighted your grandmother has settled in so well and so quickly and feels at home here. She is a pleasure to care for!


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Review of

St Peter's Care Home

from Jan H (Daughter of Resident) published on 1 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was assessed in her home environment before having a month respite in February. Staff were amazing to Mum and her visitors from start to finish, kind and friendly, doing all they could to make her feel welcomed and comfortable. Mum was fully included in all activities within the home and joined
in with more than we thought she would. We can't thank the staff enough and will not hesitate to book another stay when required. The home had a comfortable, homely feel. Would totally recommend this home to anyone.

Reply from Nicola Masters, Service Manager at St Peter's Care Home

Thank you so much for your kind words and for recommending St Peter's. It's wonderful to hear how comfortable your mum felt during her stay and how much she enjoyed the activities. We look forward to welcoming her back soon and are here for anything you and your family might need!


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Review of

St Peter's Care Home

from Margaret D (Daughter of Resident) published on 16 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was apprehensive about care home life but settled in from day one. She was made to feel so welcome, and her care has been exemplary. Mum has a lovely sea-view room that she loves. It is comfortable, warm and homely. She has regained lost weight and is enjoying the company of others, both resident
and staff. My mum enjoys a mix of activities, in particular, bingo, and she has had the best Christmas for years. The decorations, food and entertainment were all much more than expected due to the dedication of all the staff. St Peter's makes everyone feel very welcome, residents, friends and family alike.

Reply from Nicola Masters, Home Manager at St Peter's Care Home

Thank you so much for your lovely review. We're delighted Mum is making such good progress since moving in - she's a real pleasure to care for.


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Review of

St Peter's Care Home

from Peter M (Son-in-law of Resident) published on 12 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home that has so far has my father, uncle and now mother-in-law. Clean accommodation and comfortable. Staff are very respectful.

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Review of

St Peter's Care Home

from Michele J (Sister of Resident) published on 11 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother was admitted to St Peter's Care home, he has received excellent care and attention. I have seen this first hand as visit my brother often and spend a lot of time with him. The management is excellent and keeps me updated on my brother's progress. All the carers are kind, gentle and
fun, encouraging my brother and bringing his personality out. He has put on over a stone in weight since admission! He is happier and very relaxed and enjoys an occasional entertainment session downstairs. He has a lovely room with everything he needs. He feels very safe.

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Review of

St Peter's Care Home

from D P (Son of Resident) published on 11 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, the staff were very welcoming to my mum. We were pleased to know that there was a variety of activities and needs catered for i.e. hairdressers. Nothing seemed too much trouble when asked for things to be done.

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Review of

St Peter's Care Home

from Helen T (Daughter of Resident) published on 10 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at St Peter's Care Home for ten months now. She has been cared for with kindness and respect. My mum's health, mobility and mental capacity have improved due to the activities and exercises that are provided daily. I can't thank the staff and carer enough.

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Review of

St Peter's Care Home

from M W (Wife of Resident) published on 3 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my husband at St Peter's since November 2022. The staff of all denominations and departments are helpful, caring and loving to all patients and families.

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Review of

St Peter's Care Home

from Teresa L (Daughter of Resident) published on 7 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending St Peter's as a care home for loved ones. The staff are, without exception, so professional, friendly, helpful and supportive to both residents and their families. The facilities, cleanliness, garden and activities are all wonderful, and I am confident that my mum
and uncle will be content and cared for in their final years.

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Review of

St Peter's Care Home

from Alan P (Nephew of Resident) published on 16 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has been a resident at St Peter's Care Home since November 2018, and we have been very satisfied with the care/support he has received during that time, particularly given the tremendous extra pressure on management and staff relating to the Covid situation. The general facilities etc, have
also met expectations.

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Review of

St Peter's Care Home

from Sarah H (Daughter of Resident) published on 8 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very settled and content in the home. She tells me how kind the staff are, and I am very grateful to know that she is well looked after. The staff are genuinely caring, and their patience and commitment to their job are very commendable. The position of the home on the seafront and the garden
facilitates make this home even more special! It would be lovely to see a gradual return to more relaxed visits.

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Review of

St Peter's Care Home

from P W (Wife of Resident) published on 21 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience has been good. The communication between home and myself has been excellent. The carers are kind, conscientious and welcoming. The home is efficiently organised and to me, everything runs smoothly.

Reply from Nicola Masters, Manager at St Peter's Care Home

Thank you for your excellent feedback. We will share it with the team.


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Review of

St Peter's Care Home

from Mike E (Son of Resident) published on 21 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at St Peter's for nearly three years, and I have always felt she has been well cared for. Her needs have been met well, and her health has been excellent, given she is 101.

Reply from Nicola Masters, Manager at St Peter's Care Home

Thank you for taking the time to write this great review. It's good to hear that your mother has always been well cared for. I will pass your kind words on to the staff team, as I'm sure they'd love to see your review. Kind regards.


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Review of

St Peter's Care Home

from M P (Daughter of Resident) published on 11 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in St Peter's Care Home since November 2019. The care given has always been good, and the staff at St Peter's go above and beyond in making residents feel cared for and loved. I have no doubts about recommending this home to others.

Reply from Nicola Masters, Manager at St Peter's Care Home

Thank you for taking the time to leave us such a lovely review! We're happy to hear that the care given has always been good and will pass on your kind comments to the whole team.


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Review of

St Peter's Care Home

from Susan B (Niece of Resident) published on 7 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is bright, clean and spacious with staff that are friendly and caring, creating a happy atmosphere. The excellent approachable staff, up-to-date facilities and a variety of activities on a daily basis make this a great choice of care home.

Reply from Nicola Masters, Manager at St Peter's Care Home

Thank you for taking the time to leave us such a lovely review! We're happy to hear you are pleased with the quality of the home and will pass on your kind comments to the whole team.


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Review of

St Peter's Care Home

from Belinda W (Niece of Resident) published on 30 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful, answer all our questions, and medical info is passed on to us very well. The maintenance men have been great in helping us to get my aunt settled into her room. She seems quite happy there. This is all new to us, but the staff have been great. We feel so happy with her being
there.

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Review of

St Peter's Care Home

from Janice B (Daughter of Resident) published on 30 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in St Peter's for the last seven months. She is extremely happy there and has no complaints so far. As a family, we find the staff to be very kind and caring. In every way, we have been more than happy for our mother to remain thee, and she also feels this way.

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Review of

St Peter's Care Home

from S B (Daughter of Resident) published on 30 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run, excellent care and residents are treated with dignity and respect.

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