Adult Day Care Centres and Extra Care Housing Owned by London Borough of Redbridge Council

  • Adult Day Care Centres and Extra Care Housing Owned by London Borough of Redbridge Council

London Borough of Redbridge Council Locations (4)

 

4 Adult Day Care Centres and Extra Care Housing owned by London Borough of Redbridge Council

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Downshall Day Care Service

Downshall Youth & Community Cent, Aldborough Road, Seven Kings, Ilford IG3 8HZ 

Elderberries Day Care Service

Broadmead Road, Woodford Green IG8 0AD 

Oaklea Lodge Day Care Service

Goodmayes Lane, Goodmayes, Ilford IG3 9FX 

Oakfield Lodge

Albert Road, Ilford IG1 1HJ 

1 review

London Borough of Redbridge Council Reviews (1)

Reviews Posted for members of London Borough of Redbridge Council

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Review of

Oakfield Lodge

from Parul P (Daughter of Resident) published on 3 March 2020
Overall Experience  Overall Experience 2.0 out of 5

I visited my dad on 14/2/2020 lunchtime and I was very distressed because he was in a mess.


His personal care had not been attended to, he hadn't had a shower, shaved for a few days (from the length of his facial hair) or a change of clothes. His room had not been cleaned, his bed hadn't been made.


This

is not the first time this has happened, so I thought it would be right to write to you.


There was nobody in the office or the manager desk, so I spoke to the staff who were in the kitchen area. I was told that they were short-staffed and also my dad didn't have a shave because he refuses to have one. I know that the staff are trained to coax patients with dementia to do things they don't want to do.


Awaiting to hear from you soon.


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