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Care Homes Owned by Eastern Healthcare Ltd in Norfolk

  • Care Homes Owned by Eastern Healthcare Ltd in Norfolk

Eastern Healthcare Ltd Locations in Norfolk (2)

 

2 Care Homes owned by Eastern Healthcare Ltd in Norfolk

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St Edmunds Residential Home

3/5 Marine Parade, Gorleston-on-Sea, Great Yarmouth NR31 6DP 

8 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 39 Rooms
The Hollies & Hollies Lodge

Brick Kiln Lane, Morningthorpe, Long Stratton, Norwich NR15 2LH 

  • Care Provided
  • Residential
  • Learning Disability
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • Substance Misuse
  • 24 Rooms

Eastern Healthcare Ltd Reviews in Norfolk (8)

Reviews Posted for members of Eastern Healthcare Ltd

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 0

Date Published

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8
Review of

St Edmunds Residential Home

from Daisy E (Respite Resident) published on 20 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a respite patient at St Edmunds. I was greeted by a nice manager, couldn;lt have been better. The staff were most helpful, nothing was too much trouble and the food was first class. I enjoyed every moment there. Always something to do.

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Review of

St Edmunds Residential Home

from Ben M (Son of Resident) published on 30 July 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for about four months. From the first day, we have all been extremely happy with how she is looked after and treated. The staff are very caring and so pleasant to both my mum and us when we visit. The feel of the home is more like a hotel than a care home and the location
on the seafront is brilliant. In terms of my mum's care needs, the staff are all aware and a doctor visits regularly.

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Review of

St Edmunds Residential Home

from Pat A (Daughter of Resident) published on 25 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was at St Edmunds Residential Home for 5 years and looked after with care and understanding.

Reply from Denise Clark, Home Manager at St Edmunds Residential Home

Thank you for your lovely comments. Residents and staff thought a lot of your mother she was a lovely lady and will be missed by all.


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Review of

St Edmunds Residential Home

from Babs (Resident) published on 24 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well pleased with everything and everybody here and would recommend it entirely.

Reply from Denise Clark, Home Manager at St Edmunds Residential Home

Thank you for your lovely comments, all staff work very hard to ensure St Edmunds is a happy home.


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Review of

St Edmunds Residential Home

from Lynne M (Daughter of Resident) published on 24 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into St Edmunds two years ago this month.
It was a difficult and very upsetting time for myself and siblings.
However on reflection now I can speak for us all and say it was the best decision we ever made.
I cannot express how pleased we are with the care and attention they give to
her.
She is looked after 24 hours a day.
Something we could never do as a family.
The home, the food, the activities, the staff - all wonderful. 10/10.

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Review of

St Edmunds Residential Home

from Michael B (Resident) published on 24 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here!

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Review of

St Edmunds Residential Home

from P W (Daughter of Resident) published on 24 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly, the home is welcoming and on first impression, not like a care home at all.
The new owners have put a lot of money into upgrading this facility and it shows.
My Mother's room is small with a toilet and wash basin room within (showering once/twice a week with assistance
in the communal bathroom).
Management and/or staff are approachable if worries arise about the health of a loved one or anything else.
Occasionally my Mother or I have had to chase up her afternoon drink as she has been forgotten.
Overall my Mother is very happy where she is and has many friends within the community, as she's happy, so are we.

Reply from Denise Clark, Home Manager at St Edmunds Residential Home

Thank you for your comments. I will pass your comments to the staff. I am sorry that you have had the need to chase up your mother's hot drinks, we will improve on this.


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Review of

St Edmunds Residential Home

from R P (Resident) published on 17 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been here over 2 years and have really no complaints except food could sometimes be cooked better.
Love has been good when I have needed medical care ie 999 for an ambulance and medication.

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Awards / Recognitions (0)

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