Let us help you find the right care home

Our care search experts provide a personalised shortlisting service

Call for a personalised shortlist of care homes

Call 01488 501103 or request a call back

Monday - Friday 9am - 5pm
The service from carehome.co.uk is free.
Calls are charged at your local rate.
  • We cover all UK care homes for older people
  • Call us at any stage: urgent, not sure or just looking
  • It's a completely free and impartial service
"The carehome.co.uk website and staff were so helpful. I had been using the website to find a home and read the reviews before contacting the Care Help team for a shortlist. They listened to my father's needs and wishes before sending me information on additional homes, which then contacted me. My father is due to move-in to one of the homes you suggested that I hadn't previously considered." Marylyn, January 2025

Why call our Care Helpline?

Finding the right care home can be a difficult journey. Not only does it have to meet the right care needs, but just as importantly, it should help your loved one continue to comfortably live life how they want, catering for their likes, hobbies and interests.

The need to find a care home often arises urgently. If your loved one can no longer look after themselves at home, searching for a care home that best fits their needs can quickly become overwhelming as there are many care homes in the UK, for people with vastly different budgets and requirements.

Each care home has its own personality which could be perfect for one person, but does it meet your loved one's unique needs? Once you have chosen a care home, it can be difficult and disruptive to change a decision and move homes if it wasn't the correct choice.

Our Care Help Team will help you find care homes that closely match your requirements, helping you narrow down your care home search and reduce some of the stress, worry and guilt that comes with making the difficult decision to move a loved one into a care home.

How the service works

  • Call our helpline and speak to one of our team members who will listen to your requirements and ask a few questions to understand your unique care needs and what is important to you. The service currently only includes care homes for older people.
  • We cover all UK care homes for older people, and use our relationships with care homes to build you a tailored short list according to your needs.
  • We will send you the shortlist via email for you to review and contact the ones you want to move forward with.
  • We will follow up with you to see where you are with your care journey and answer any further questions you may have.

Why choose us?

carehome.co.uk is the leading care home reviews website in the UK. All UK care homes feature on our website, we have 1000s of care home profiles with up-to-date information and recent reviews from care seekers and their loved ones.

Our team will use and experience and long-term relationships with care homes to match care homes to you.

Why is the service free?

Our aim is to help as many care seekers in the UK as possible find the right care home. We have thousands of care home reviews which help our care seekers gain an insight into what life is like in a care home from other care home residents and their loved ones before they move in.

Because of our success, many care homes pay us to help them generate more reviews and appear more prominently on the site in order to connect with more care seekers.

Call our care help service today on 01488 501103

Monday - Friday 9am - 5pm

Alternatively, email carehelp@carehome.co.uk with a brief outline of your care needs and a member of the team will contact you.