Aashna House Residential Care Home

2 Bates Crescent, Streatham Vale, London SW16 5BP
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10 50 Reviews
  • Aashna House Residential Care Home, London
Aashna House is a truly unique home, where residents from a rich variety of religious and cultural backgrounds live in beautiful surroundings. The staff speak several languages, including Gujarati, English, Hindi, Punjabi, Tamil and Urdu, so communication is exceptional.

The team are passionate about celebrating the variety of faiths of their residents, including Hindu, Muslim, Ismaili, Jain, Tamil, Christian and Sikh, with festivals, rituals and customs an integral part of everyday life. Every festival is unique in terms of its bespoke menu, the prayers, music, folk dances, traditions rituals and dress.

The delicious, authentic home-cooked cuisine is outstanding, with everything freshly cooked using seasonal fruit, vegetables and herbs. Every day there are a variety of vegetarian and meat curries, dahl and bean dishes, chapati, rice and Lassi, as well as salads and Indian sweets. And of course, meat and vegetarian dishes are prepared in different kitchens.

There are so many activities to enjoy, from arts and gentle exercise, to gardening, cooking and trips into the community.

The residents at Aashna House are actively involved in the running of their home, with resident ambassadors who chair regular residents’ and relatives’ meetings, providing feedback to the team, many of whom have worked in the home for over 10 years.

The home is split into five areas, each with its own dining room, which feel like small family communities. And the spacious bedrooms are all ensuite. There is also a large spacious communal lounge where residents enjoy activities and celebrations together, which also has Asian television channels. And there is a multi-faith prayer room and a Hindu temple for the residents to worship.

The beautiful gardens provide a tranquil space to relax. With raised beds and pergolas bursting with aromatic flowers, this summer the residents also enjoyed planting their own produce.

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Care Provided by Aashna House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Smita Bhatt (Manager)
  • Admission Criteria
    • Residents of Asian origin or see themselves as Asian
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Aashna House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,279
    • RESPITE Self-Funded Residential Care from £1,279

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1279 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Aashna House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room

Aashna House Residential Care Home Reviews (50)

Total of 50, showing 1-20
10

Aashna House Residential Care Home has a Review Score of 10 (9.958) out of 10, based on 12 reviews in the last 2 years. Over all time Aashna House Residential Care Home has 50 reviews.

Overall Experience

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Review from Sandy M (Son of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Father spent his final weeks at Aashna House. The staff looked after him with such care, attention and most of all dignity. They supported him when he needed it, encouraged him and I'm sure they contributed to several additional weeks of his life through their love and care.
We will be eternally
grateful for the excellent care and support from all of the nursing staff and the management. A lovely environment, great food and always organising activities/events, wonderful people who looked after our Father with such care and attention. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Aashna House Residential Care Home

Thank you so much for your heartfelt words, the team will be very proud to read how your father felt so supported and cared for in his final weeks at Aashna House. Our dedicated team takes great pride in providing compassionate care with dignity at the heart and we are so pleased this made such a difference to your family. Your feedback is greatly appreciated and we'll be sure to share your review with the home manager, thank you.


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Review from S W (Daughter of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Most importantly, my parents are treated with kindness and respect. They love the food and the home is maintained to a very high standard of cleanliness. They are enjoying the company of others whilst in a safe environment. The manager and the team at Aashna House are wonderful.

Reply from Kate Yates, Communications and Content Specialist at Aashna House Residential Care Home

Thank you for your lovely review. We're delighted that your parents are so happy and well-cared for, and enjoying their time at Aashna House. We greatly appreciate your feedback.


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Review from Raj J (Grandson of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended a 100th birthday celebration for my aunt at Aashna House today. My mother was a resident here between 2015-2018 before her passing and we had all been impressed with everything.
It is reassuring that the high standards that the home had have not changed at all, in fact, they have been maintained
and exceeded. Staff remain just as committed and the manager continues to deliver exceptional performance.
This is remarkable at very challenging times and demands placed in society for adult social care. I am proud to have had an association with Aashna House.

Reply from Kate Yates, Communications and Content Specialist at Aashna House Residential Care Home

We are delighted to hear you were so impressed when you visited Aashna House for your aunt's birthday, the home manager is certainly exceptional and the team are absolutely dedicated to enriching their residents' lives.


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Review from Pervish G (Sister of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has Parkinson's for 2 0years and has been in Aashna House for one year.
This was emotionally a huge decision and made it with a heavy heart as I had cared for her 12 years but became necessary as she was prone to falls.
Finding a care home that meets your personal, cultural and religious
needs is challenging.
Aashna House ticked all the boxes and for the first time, I had confidence and trust that I had found a suitable place.
The building has pleasant surroundings with a lovely garden in the centre. It is spacious with a positive calm and welcoming interior.
Though the environment is excellent, what wins the heart is the quality of care provided.
Their kindness, empathy and support for individual care needs excel all. The manager is very compassionate, dedicated and very supportive of residents' needs. This quality really shines through resulting down to each and every staff.
Aashna House has given me a great peace of mind.

Reply from Kate Yates, Communications and Content Specialist at Aashna House Residential Care Home

Thank you for your wonderful review for Aashna House, the team will be touched to read your kind words and so happy that they bring you peace of mind.


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Review from P P (Daughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring staff who tend to all my aunt's needs.
My aunt is very active and it’s nice to see her becoming a part of this small community and being cared for by people who understand her.
We visited her today and it was lovely to see her doing garba and dandiya as she would have done in her
youth.

Reply from Kate Yates, Communications and Content Specialist at Aashna House Residential Care Home

Thank you for your review for Aashna House, the team are passionate about supporting their residents to do the things that bring them joy, especially when it gives them a sense of continuity and belonging.


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Review from S S (Son of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for over 2 years now. He often talks about how happy he is to be staying at Aashna House. We feel that he is in a safe place with caring staff looking after him. The nursing team with the carers are professional and able to look after my dad's medication. The management
team is very effective at leading the team, their monthly newsletters are informative and full of fun and colour. The many celebrations that the home has really added to my father's enjoyment. I enjoyed participating in the Diwali celebrations, professional music and food as a guest. My father enjoyed the Christmas celebrations more recently.

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Review from F C (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Aashna since March 2023. The management and staff are just lovely and they are always so willing to help and answer any questions we have when we visit each week. He has taken a while to settle in as he lived by himself before he arrived. He is always treated with warmth
and respect by his carers. His room is kept clean and tidy. The food he is served is very tasty, nutritious and plentiful. We love the way there are so many celebrations at Aashna and at Diwali the common areas were beautifully decorated.

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Review from N P (Son of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provides very good care. The carers are all polite and pleasant and also always helpful. The room is kept clean and is always kept warm.

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Review from Pravin P (Son of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my third set of visits since last year. I live in USA, every time I come for two to three months.
I am very impressed with the quality of service and warmth by the care team.
Very nice, clean place.
My mother is a resident at Aashna House Residential Care Home, she really likes the place
and she is very happy too.

Reply from Kate Yates, Communications and Content Specialist at Aashna House Residential Care Home

Thank you for taking the time to leave such a wonderful review, the team at Aashna House will be delighted to read your comments.


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Review from Naresh M (Son of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm incredibly grateful for the exceptional care and support my mother receives at Aashna House. The staff are highly skilled, professional and caring. The facilities are top-notch, with spacious rooms that create a comfortable environment. The common areas are well-decorated, providing a welcoming
atmosphere. What sets Aashna House apart is their personalized care, creating a strong sense of community and fostering meaningful connections. The staff ensure my mother's well-being, providing nutritious meals and engaging activities tailored to her interests. Communication is excellent, with regular updates on my mother's condition. The manager even visited my mother in the hospital on her day off to ensure a safe discharge. I highly recommend Aashna House for anyone seeking a caring and nurturing environment for their loved ones. Choosing Aashna House has had a positive impact on my mother's quality of life, and we are grateful for the dedication and passion of the staff.

Reply from Lisa McCauley, Social media officer at Aashna House Residential Care Home

Thank you for your lovely review. We are pleased to hear you are happy with the care and facilities we offer at Aashna House. It is our pleasure to care for your mother. We'll certainly pass on your kind words to our team. Best wishes, Lisa.


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Review from Damini M (Sister of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My last review here was two years ago and so much has happened to my brother with various hospital visits to do with his illness. During this time, his care has been consistently exemplary, this is due in no small way from the amazing leadership. But particularly the wonderful ground staff. Love, empathy
and dignity for my brother remains the reasons why I am writing this today.

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Review from Pankaj P (Son of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is Gujerati and speaks little English and has specific vegetarian food requirements. She only wanted to come to this care home, as such we waited for availability.
She has been there for many months and had multiple visits to the hospital, the care home has been exemplary in handling the situation
from managing her requirements to handling medication.
The Gujerati food is the best my family have tasted, and my mom as a foodie is completely happy.
All the staff are courteous and always help the residents and families with passion. The management team are exceptionally good and you can talk about anything and find solutions.
I absolutely, wholeheartedly recommend this care home.
Thank you all at Aashna House.

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Review from R P (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given, my dad loves the place. The staff are friendly and helpful. The food is excellent and caters for all the residents. There are different activities during the week that my dad takes part in and enjoys. The social aspect makes such a difference to the well-being of my dad. He has
been here for over two years and has always been very happy and comfortable with the environment.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you so much for your wonderful review! It's heartwarming to hear how much your dad loves living at Aashna House. Best wishes, Fae.


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Review from Fatima A (Daughter of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Aashna House since Apr 2016 and this will be my final review as she sadly passed away on Oct 2022. I have reviewed before with praise and support for Aashna House, but this year I cannot applaud them enough. Mum was in and out of hospital this year, and the last round was from
Sep 9th till she passed away in hospital on 17th Oct, over 5 weeks later. All this year the staff rallied around my mum, encouraging her to eat, to live, to be a survivor! The care home manager and staff visited my mum in hospital but she succumbed to her various illnesses. These 6 some years at the Aashna House my mum was so very content and at peace. She was cared for, respected and lived with dignity. With help from the staff, she created a Muslim Prayer Room and used it constantly. She made friends and was a well-loved resident. I know she will be missed by all at Aashna House and I cannot recommend them enough and thank them for their consistent and brilliant care. Kudos!

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you so much for writing such a heartwarming and thorough review for our team at Aashna House. It's so wonderful to hear how happy your mum was during her time at Aashna House and that our team were always there to support your mother, yourself and your family. Your kind words are so appreciated, and you're right, I am sure our team will deeply miss your mum too. Best wishes, Fae.


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Review from N C (Niece of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Room is clean, staff are very good with my aunty, always laugh and joke. Very respectful. Always very helpful.

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Review from Savita S (Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to stay here on 1st January 2017. I have settled quite well and feel comfortable. I am satisfied with all the services provided. Management is good, rooms are well equipped, and carers do a good job. Now this care home is my home sweet home.

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Review from Shital S (Son of Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident now for over a year. He often talks about how happy he is to be staying at Aashna House. Today, they had one of their frequent celebrations - there was music, singing, excellent food, and the staff all made an excellent effort by dressing up and trying to involve all the
residents - responding to each resident's specific needs. Now I know that he is in a safe place with caring staff looking after him. The nursing team with the carers are safe and able to look after my dad's medication. The management team is very effective at leading the team, their monthly newsletters are informative and full of fun and colour.

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Review from Jitendra S (Friend of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie who is 96 years old has been a resident at Aashna House care home for almost 5 years. The manager and her staff have taken very good care of my auntie. My auntie can’t stop singing their praises. I would recommend this care home, especially for Gujarati-speaking people.

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Review from Julian Y (Son of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't speak highly enough of this care home. Well maintained; cheerfully decorated; great food (tastes homemade); caring, respectful staff and a commitment to its residents. The Manager is one of the nicest people you could wish to meet and I'm very reassured to know that my mother is in her care.
I could say a lot more but there is really no need. Mum has been there for over six years and she is very happy as a result and so are her family.

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Review from Jayshree G (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to the manager and staff for accommodating a small birthday party for my mum in the resident's lounge last Sunday 8th May. They made such a lot of effort and my Mum had a lovely time. It was the first time we had been able to visit as a larger group and nothing was too much trouble.
They provided entertainment and food for the occasion and it was very well received.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Aashna House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Aashna House Residential Care Home is calculated as follows: ( (136 Excellents x 5) + (6 Goods x 4) ) ÷ 142 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aashna House Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (5)

Smita

Smita Bhatt

Job Title: Home Manager

Joined: 2006

At the helm of our home is our Home Manager Smita, who has provided high-quality care and support here for over 16 years.


Bhanu

Bhanu Patel

Job Title: Head Chef

Joined: 1994

Our award-winning chef Bhanu, who has come third in Sanctuary Care's annual MasterChef competition, has worked here for nearly 30 years.


Bhanu loves to cook delicious, home-cooked food for our residents, which fulfils both their religious and cultural dietary needs.


Everyone comments on how incredible the food is at Aashna House - and as well as cooking delicious, authentic cuisine each and every day, Bhanu prepares a special menu for every one of our religious celebrations and festivals.


Jinga

Jinga

Job Title: Team Leader

Joined: 2016

Jinga loves spending time with our residents - looking after them and helping them in whatever way they need.


Alka

Alka

Job Title: Activities Coordinator

Joined: 2016

I love doing activities with my residents, singing, dancing, and playing games with my residents making them happy and seeing them laugh.


Jayesh

Jayesh

Job Title: Maintenance Man

Joined: 2021

I love gardening here, our gardens are a wonderful place to be. I also enjoy assisting our residents with whatever they need.


Frequently Asked Questions about Aashna House Residential Care Home

What types of Care is Aashna House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aashna House Residential Care Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Aashna House Residential Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Aashna House Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aashna House Residential Care Home to the centre of London?

6.0 mile(s) as the crow flies, distance by road may be significantly further.