Review from Ashok S (Son of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience

Have been very pleased with the whole experience and the complete package of care being so good. I would have no hesitation in recommending it. The care and attention given to the residents is extremely good and the food is suited to individual needs as well.

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Review from Jesal K (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience

My mother was in this home for a year and it was the most suitable as it met her physical, mental, and cultural needs. They treated her with dignity and given restrictions due to Covid, still enabled the contact needed for her well-being. When she passed away, they gave the time that we needed to enable

us to start saying goodbye to her. The staff were all welcoming and treated her as their own family, which is all you could ask for.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you so much for taking the time to review our home, and I am so very sorry to hear of the passing of your mother. Our team will really appreciate your kind words and to hear how happy you were with your mother's care. Best wishes, Fae.

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Review from Zahid T (Son of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience

My mother entered respite care at Aashna House Residential Care Home in June 2021. The manager and her staff could not have been more welcoming and attentive to my mother's needs. The standard of care is high and the team are respectful, compassionate and sensitive. Not sure we could have asked for

much more.

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Review from A P (Son of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience

The staff at the home are caring and helpful. They are responsive to my mother's needs and she is well looked after. Her dietary, spiritual, physical and emotional needs are well met. The staff are also responsive and sensitive to the concerns of family members. Communication between staff about the

specific needs of a resident could occasionally be better!

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for taking the time to review our home and for your kind words and feedback. Best wishes, Fae.

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Review from Ashwin P (Brother of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience

The services provided to the residents are excellent. The staff and management are very helpful and welcoming and a warm welcome to new residents. I would highly recommend to a friend in the local community, also have already recommended to my friend.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for such an outstanding review, it really is appreciated by our team. Best wishes, Fae.

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Review from Raju P (Son of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience

My father has been at Aashna Care Home for 4 years now and he appears to look younger and healthier now. This is because of the excellent care he receives. The staff are all caring, he loves all the variety of meals served, the cultural events held regularly and the daily activities. Highly recommend

Aashna Care Home.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Wow thank you for such a wonderful review - it is so appreciated by our home and team. Best wishes, Fae.

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Review from Jayshree P (Sister of Resident) published on 20 April 2020
Submitted via Website • Report

Overall Experience

I feel compelled to say how well the management and staff at Aashna House have continued to care for our brother during these unprecedented times of Covid 19. Our brother who is 61, and has Dementia and other learning difficulties have coped extremely well with the restrictions. Before now, his routine

included regular weekly outings. The staff has clearly explained about lockdown procedure and we are so grateful to them for the care and compassion they have shown, repeatedly. We are able to communicate with him via Skype and phone and this has been of great comfort to both him and us. The team at Aashna House communicates with warmth and kindness, giving us every reason to believe that our brother is safe and in secure hands.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for such kind words, the team will be so appreciative especially at this time. Best wishes, Fae

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Review from Shagufta G (Sister of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience

I am very pleased with Aashna House Residential Care Home. My sister has Alzheimer's and here the staff look after her with a lot of love and care. She is well looked after by ensuring she stays clean, eats well and sleeps well. Although my sister doesn't remember much but she looks happy.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for your kind words, they are much appreciated by Smita and the team.
Best wishes, Fae

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Review from Arun L (Son of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience

Everybody is extremely respectful and we can see that my mother is well cared for, even though she can be difficult. She is happy and content there.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for your kind words - the home will be really pleased to hear how happy your mum is. Best wishes, Fae.

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Review from S Z (Son of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience

My mother has been at Aashna for approximately a year now. She arrived following a bad fall and with advancing dementia. She is of South Asian origin and I was looking specifically for a care home that catered for South Asian needs. I thoroughly researched care homes all over London, both those catering

for a general population and those catering for South Asians in particular. Aashna struck me immediately as the most welcoming and comfortable of all the places I visited and that assessment has been more than justified by the care my mother has received during the past year. Both the staff and the residents are friendly and relaxed and the home has the air of a happy communal residence. My mother's interactions with all the staff and fellow residents are the clearest indicators for me of her well being at Aashna.

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Review from Rajan D (Brother of Resident) published on 24 December 2019
Submitted via Website • Report

Overall Experience

I am extremely pleased with the care Aashna House is providing my brother who has special needs. All the staff have been very understanding, cooperative, empathetic, caring and helpful in all areas. I know my brother is not a very easy person to deal with due to his illness but the staff have taken

him on board with a lot of care and understanding for which as a family we are very grateful for.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you so much for your lovely review Rajan - I will be sure to pass this onto the manager and the team, who will really appreciate your kind words. Best wishes.

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Review from Yasmin H (Daughter of Resident) published on 9 December 2019
Submitted via Website • Report

Overall Experience

It’s been almost two years since my Mum moved into Aashna House and I wanted to write to thank you for giving us our lives back.
There’s a stigma, in our community, that we must look after our parents and indeed we wanted to, and did for many years, but I couldn’t cope any more.
Every time I visit,

Mum is so content and chilled and happy. She always says how blessed she feels to have all her ‘daughters’ and ‘brothers’ looking after her and how she can’t believe she is so lucky. Hearing this and seeing how well she is, brings me so much peace.
This last year, I’ve re-ignited my business, we give all the profits to helping some of the most vulnerable people in our society. I have the time and space to grow our business because I know my Mum is in safe hands. I hope to be working with Sanctuary Housing and growing the awareness of Dementia and how we can help give back.
Thank you, and your amazing team, for giving me the gift of pursuing my dreams.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for such a lovely review Yasmin, the manager and the team will really appreciate it. Best wishes.

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Review from Ravi P (Son of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience

The management and staff are all very friendly and dealt with our inquiry in a very professional manner. They have all made my mother very welcome and have treated her with respect.

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Review from R V (Daughter of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience

Aashna House is an exemplary care home. All the staff and management are extremely friendly, courteous and patient. They look after residents as though they are family and the home is spotless and clean. The elderly residents look happy and well cared for. All you could ever ask for from a care home.

Reply from Kate Yates, PR Officer at Aashna House Residential Care Home

Thank you for taking the time to write such a wonderful review of the home. We have passed this to the manager and her team as they will be really touched to read such heartfelt comments. Warmest wishes. Kate

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Review from Rashmi P (Daughter of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience

Overall, I observe residents are respected, included in decisions regarding events, menu, participants in a variety of activities.
The staff are warm, friendly and treat my mother with respect, care, love, kindness and listen to her needs.
The leadership and management are vital for the staff/community

of carers to feel included, heard and respected with a harmonious working which Aashna House does very well for carers to do their best for residents.

Reply from Sophie Middleton, PR Officer at Aashna House Residential Care Home

Thank you so much for your lovely review, Rashmi. I am so pleased you are happy with the care your mother receives. I will make sure the team are made aware of your review. Kindest regards, Sophie Middleton

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Review from Kaushik P (Son-in-law of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

We are very happy about the service my father-in-law is receiving in the home. Everyone from managers, carers, cleaner, caterers, laundry service are all excellent, always smiles on their faces.
The home is kept clean, good quality food. Everything is taken care of including entertainment, exercise,

interacting with residents making them feel homely.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Dear Kaushik, thank you very much for your kind feedback about our home. I will be sure to pass this on to Smita and the team, as is truly invaluable to the care we provide. Best wishes, Fae.

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Review from Nila C (Sister of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience

Very good home. Staff and management all very good.

Reply from Fae Doherty, Marketing Officer at Aashna House Residential Care Home

Dear Nila, thank you for your kind words - they are much appreciated by the manager and her team. Best wishes

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Review from Paula B (Daughter of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience

My dad was a resident of Ashna House from 2001 until he passed away last week and had been part of the furniture at the care home.

The manager and the team do an outstanding job and have done for the last 18 years whilst my dad was a resident. He was very happy there and from start to finish when

he passed last week, the team were nothing but compassionate, kind and caring.
I must mention my dad had an alcohol dependency and despite being a difficult character at times, the team never judged and gave only love, compassion and continued kindness.

I recommend this home to anyone who is looking for a home for their loved one as this team go above and beyond for their service users and I want this to be recognised.

Reply from Fae Doherty, Marketing Officer at Aashna House Residential Care Home

Dear Paula, thank you for taking the time to review Aashna House. I am so very sorry to hear of the passing of your father, being with us since 2001 I am sure the team will miss him greatly. It is wonderful to hear how happy you are with the care provided to your dad during his time with us. Best wishes, Fae

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Review from Nipul P (Son of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience

We have found Aashana House to be very accommodating and helpful with all my father's requirements from dietary, medical and day to day care.
It has only been a month since he has moved in but the entire team have made him feel very welcome and the homely atmosphere created by all the staff has made

his transition from home to here very much easier than we had anticipated. He has nothing but praise for the care he has received to date and we are very optimistic that his and Aashana House relationship will thrive with time.

Reply from Fae Doherty, Marketing Officer at Aashna House Residential Care Home

Dear Nipul, thank you so much for your kind words about our team at Aashna, your feedback is truly invaluable to us, and our team always love to hear your thoughts too! I will be sure to pass this on. Best wishes, Fae

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Review from Parul S (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience

My father has been residing in Aashna House since April 2018. He is well settled, relaxed and very happy here. The Manageress and all the staff are friendly, extremely polite, hospitable and very accommodating. I am always greeted with a smile and warm welcome when I visit. Dad thoroughly enjoys the

freshly cooked food which is varied on a daily basis. He is encouraged to participate in varied, daily activities to ensure he stays as physically mobile and independent as possible and keep his mind active in the process. He also enjoys participating in frequent fun outings when health permits. The rooms are spacious, bright and airy. Most importantly, Aashna House provides a positive environment for my father, prioritising his safety, respect, dignity and privacy at all times.

Reply from Fae Doherty, Marketing Officer at Aashna House Residential Care Home

Dear Parul, thank you for your detailed feedback! It really is invaluable to both our home, and to our potential residents and their families. I will be sure to pass your kind words onto Smita and her team. Best wishes, Fae

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Aashna House Residential Care Home

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Funding & Fees Guide for Aashna House Residential Care Home

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