Aashna House Residential Care Home

2 Bates Crescent, Streatham Vale, London SW16 5BP
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10 50 Reviews
  • Aashna House Residential Care Home, London
Aashna House is a truly unique home, where residents from a rich variety of religious and cultural backgrounds live in beautiful surroundings. The staff speak several languages, including Gujarati, English, Hindi, Punjabi, Tamil and Urdu, so communication is exceptional.

The team are passionate about celebrating the variety of faiths of their residents, including Hindu, Muslim, Ismaili, Jain, Tamil, Christian and Sikh, with festivals, rituals and customs an integral part of everyday life. Every festival is unique in terms of its bespoke menu, the prayers, music, folk dances, traditions rituals and dress.

The delicious, authentic home-cooked cuisine is outstanding, with everything freshly cooked using seasonal fruit, vegetables and herbs. Every day there are a variety of vegetarian and meat curries, dahl and bean dishes, chapati, rice and Lassi, as well as salads and Indian sweets. And of course, meat and vegetarian dishes are prepared in different kitchens.

There are so many activities to enjoy, from arts and gentle exercise, to gardening, cooking and trips into the community.

The residents at Aashna House are actively involved in the running of their home, with resident ambassadors who chair regular residents’ and relatives’ meetings, providing feedback to the team, many of whom have worked in the home for over 10 years.

The home is split into five areas, each with its own dining room, which feel like small family communities. And the spacious bedrooms are all ensuite. There is also a large spacious communal lounge where residents enjoy activities and celebrations together, which also has Asian television channels. And there is a multi-faith prayer room and a Hindu temple for the residents to worship.

The beautiful gardens provide a tranquil space to relax. With raised beds and pergolas bursting with aromatic flowers, this summer the residents also enjoyed planting their own produce.

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Care Provided by Aashna House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Smita Bhatt (Manager)
  • Admission Criteria
    • Residents of Asian origin or see themselves as Asian
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Aashna House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,279
    • RESPITE Self-Funded Residential Care from £1,279

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1279 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Aashna House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room

Aashna House Residential Care Home Reviews (50)

Total of 50, showing 41-50
10

Aashna House Residential Care Home has a Review Score of 10 (9.958) out of 10, based on 12 reviews in the last 2 years. Over all time Aashna House Residential Care Home has 50 reviews.

Overall Experience

  • 46
  • 4
  • 0
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  • 0

Date Published

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38

Review from Arvinda S (Daughter of Resident) published on 22 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother, sister and I have been happy with the care our mother received at Aashna. My mother passed away a month ago after having lived there over 2 years. There was not a day gone by without mum mentioning how caring and friendly the staff. She loved food, entertainment and interaction with the
residents and staff. She was encouraged to take part in games and activities that are organised to keep the resident’s body and mind active. After lunch, the chef would ask my mum if she enjoyed food & welcomed any changes to improve. My mum enjoyed avocado, pasta, pizza, garlic bread etc and this was served to her once in a while. We were always amazed at clean rooms & up to date laundered clothes. My mum found it very easy to settle into Aashna and felt extremely blessed with a pleasant caring staff exceeding her expectations. We as a family are very grateful and thankful for a great team at Aashna.

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Review from Shabbir H (Son of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say that we have visited many care homes in the past to visit a variety of friends and relatives but we are so happy that mum is in this care home. The staff are so friendly and so warm and welcoming every time - no matter what day or time we arrive and mum seems so happy and settled now.
The regular activities keep mum active and involved and the food always smells so delicious every time I visit! A lovely place, clean and tidy and some very friendly and happy residents - including one that sung on stage with Elvis - how amazing is that?

Reply from Paul Roche, Customer Relations Manager (London & East) at Aashna House Residential Care Home

Thank you for your kind review and it's good to hear that you and Mum are pleased with the service offered at Aashna House. I will pass on your comments to the manager and the team at Aashna House.


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Review from Champaklal S (Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to my health needs, I enrolled myself in this home only a couple of months ago. Within this short period, I find myself well adjusted because the staff are very efficient, helpful and welcoming.
The care provided is of very high quality. All my dietary needs are also taken care of.

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Review from P P (Son of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is disabled and has special needs from a stroke, but the manager and team delivered excellent services to make his respite care stay enjoyable for him.


We were shown around the purpose-built facility and impressed with the professional operations, friendly staff, the cleanliness and spacious

facilities. They performed a thorough assessment of dad’s special needs and created a tailored care plan covering all aspects of his personal hygiene, supporting equipment needs, medication and dietary constraints and requirements. I was impressed that all carers were called to observe the use of support aids like knee braces and custom boots.


Staff are always smiling, caring and helped him move around. Daily group activities including games, spiritual discourses on TV, movies and discussions helped all residents to bond and keep active.


Overall, a very caring and pleasant experience. The staff and services exceeded our expectations. I would strongly recommend Aashna House.


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Review from Elcid P (Son-in-law of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law really feels at home here. The level of care is very good and this home is very well run by the manager.

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Review from Savita Ben P (Friend of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and they really care for all the people.

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Review from Mrudula J (Regular Volunteer) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely good service. All the staff are very good. They are very good to the residents and to all the volunteers as well.

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Review from Vimal M (Son of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Ashna House. All the staff and the manager, everybody is very friendly, polite, and helpful. I have no complaints whatsoever, and I can see my mother is very happy with the staff and everybody.

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Review from Rajesh J (Son of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best decision we as a family made last year was to have our mother rehoused at Aashna House Residential Care Home. She has settled in very well due to the strong bonds and relationships that she has forged with staff, management, and residents alike. Sanctuary Care Ltd run some excellent homes around
the country and Aashna House Residential Care Home is especially suitable for those seeking a good cultural match.

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Review from Mahesh B (Regular Volunteer) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service. All staff are very good...

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Aashna House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Aashna House Residential Care Home is calculated as follows: ( (136 Excellents x 5) + (6 Goods x 4) ) ÷ 142 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aashna House Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (5)

Smita

Smita Bhatt

Job Title: Home Manager

Joined: 2006

At the helm of our home is our Home Manager Smita, who has provided high-quality care and support here for over 16 years.


Bhanu

Bhanu Patel

Job Title: Head Chef

Joined: 1994

Our award-winning chef Bhanu, who has come third in Sanctuary Care's annual MasterChef competition, has worked here for nearly 30 years.


Bhanu loves to cook delicious, home-cooked food for our residents, which fulfils both their religious and cultural dietary needs.


Everyone comments on how incredible the food is at Aashna House - and as well as cooking delicious, authentic cuisine each and every day, Bhanu prepares a special menu for every one of our religious celebrations and festivals.


Jinga

Jinga

Job Title: Team Leader

Joined: 2016

Jinga loves spending time with our residents - looking after them and helping them in whatever way they need.


Alka

Alka

Job Title: Activities Coordinator

Joined: 2016

I love doing activities with my residents, singing, dancing, and playing games with my residents making them happy and seeing them laugh.


Jayesh

Jayesh

Job Title: Maintenance Man

Joined: 2021

I love gardening here, our gardens are a wonderful place to be. I also enjoy assisting our residents with whatever they need.