Compton Lodge

7 Harley Road, London NW3 3BX
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9.5 35 Reviews
  • Compton Lodge, London
Compton Lodge is an Edwardian House with scenic surroundings, lovingly converted in a modern care environment that also supports independent living.

The focus is on an ‘Out Not In’ approach that looks holistically at both mind and body acknowledging that engagement with society and nature is key to experiencing life. It uses everyday events to stimulate and maintain cognitive function and uses retained conditioned behaviour as a tool to encourage engagement and reduce anxiety.

A personalised service conducted in a friendly and professional manner, Compton Lodge has regular residents' meetings in order to bring up any concerns, while carers also respect the perspective of visiting loved ones.

Assisted bathrooms help residents with mobility issues, while the home has CCTV for added security, a garden lounge and its own hairdressing/chiropody rooms.

Care Provided by Compton Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Robert Kornas (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Last Refurbishment: 1999

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 35, showing 1-20
9.5

Compton Lodge has a Review Score of 9.5 (9.544) out of 10, based on 10 reviews in the last 2 years. Over all time Compton Lodge has 35 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Choosing a home for a loved one is hard. Compton Lodge scores top marks on what matters - my friend loves the staff who are fantastic and stay for years (a great sign of a good employer); he has a lovely room where visitors can meet as well as access to several day rooms - not just one. The garden is
glorious especially in sunshine. He is well cared for in every possible way, with lots of visits from staff, good meals and regular tea and cake. Home from Home. And the staff team are kindness itself to those of us responsible for the residents.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

We really appreciate you taking the time to leave us such a great review. I know the team strive very hard to create a warm and friendly home from home for all our residents, and a place where their loved ones will enjoy visiting them - and hopefully get to enjoy a piece of cake too! I will make sure to pass your comments on to our team. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

Twenty years ago my mother arrived at Compton Lodge from Nottingham where she had been living alone approaching her 90th birthday and increasingly anxious and dependent.
She was excited to move and be bear to her family especially a new great granddaughter with whom she was to spend many happy hours
and who was to edit the CL Weekly Newsletter during covid, and came to the Summer Fair last year.
Compton Lodge not only cared for my mother but welcomed our family as members of this warm community. And since she passed has enabled us to enjoy our memories and keep in touch with old friends as members of the Friends and Relatives Group. Thankyou!!!

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you so much for your kind review. It was a privilege for us to care for your Mother, and we greatly the value your continued interest and involvement in Compton Lodge as part of our wonderful Friends and Relatives Group. I will make sure to pass your feedback onto the team!


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Overall Experience  Overall Experience 4.0 out of 5

My partner has been a resident at Compton lodge since November 2022. Unlike clinical nursing homes, Compton Lodge feels like a real home - set in a beautiful Edwardian house with a large, well-maintained garden that residents can enjoy year-round.
The staff are dedicated, patient and compassionate
and the managers are incredibly accommodating, always available to address concerns and quick to take action. Medical issues are promptly addressed, with staff liaising with the necessary professionals and keeping families fully informed.
With three talented chefs on rotation, residents enjoy fresh, high quality meals in a dining room that has the feel of a restaurant. There is a strong focus on engagement and activity, with a particular emphasis on musical events and birthdays are marked by a homemade cake shared among residents, adding to the sense of community.
While the facilities and environment are lovely, it is the dedication of the staff that makes this home exceptional.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you so much for taking the time to leave us such a great review. We are pleased that you are happy with the facilities provided at Compton including accommodation, food and activities, but also that you have highlighted the dedication, compassion and care provided by our team at Compton Lodge. I will make sure to pass on this feedback and acknowledgement of their hard work!


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Overall Experience  Overall Experience 5.0 out of 5

Lovely home with amazing staff. It is well maintained and clean. Variety of day rooms and different activities. They have a great and diverse menu and beautiful garden.
Would highly recommend to others.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you so much for taking the time to leave us such a lovely review and recommendation. I will be sure to pass your feedback onto the team at Compton.


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Overall Experience  Overall Experience 4.0 out of 5

We were met by kind, gentle, helpful staff who went out of their way to support my mother in settling in. They are always responsive and communicative about any issues raised, and work hard to establish a great rapport and relationship with her.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you for taking the time to leave a review. We are so pleased to hear that your Mother has settled in well at Compton Lodge and that you have been happy with the support from staff - not just for your Mother but in keeping you all updated and involved.


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Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident for nearly two years. She is 98 years old and has dementia. At home, she had taken to spending her days in bed, but here at the Compton Lodge, she is up every day, dressed and downstairs with other residents. The staff are friendly and caring. The food looks very nice,
especially on Sundays. Some of the rooms are fabulous with direct access to the beautiful gardens. Even the location near Primrose Hill is very nice as we can visit and then go for a walk afterwards. At Compton Lodge, they put on quite a lot of events to keep residents entertained. Dementia isn't easy to cope with, but they do a very good job. The home may not be the most modern, but it has a unique and charming character that makes it feel special.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you for taking the time to leave us such a wonderful review and we are so pleased to hear that your Grandma's quality of life has improved since she moved to Compton Lodge. The team work hard to create a warm and homely environment and we are very proud of our beautiful gardens - so it is lovely to have that acknowledged! Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Compton Lodge since November, having moved from her home of 60 years into care for the first time.
Every effort has been made to welcome and accommodate her and enable her to settle into the new environment and routine. She finds the staff to be kind and caring and
any problems have been sorted promptly. As her nearest relative, I have always been kept informed of what is happening and am consistently reassured that she is in the best possible hands.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

We are so pleased to hear that your mother has settled well at Compton Lodge and that as a family you are reassured about her care and well-being. I will make sure to pass your feedback onto the team and thank you for taking the time to leave us a review.


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Overall Experience  Overall Experience 4.0 out of 5

Sympathetic and kindly care despite at times seemingly rushed off their feet. Sometimes it can take time to resolve some issues but one can understand the pressures. My brother is well situated on the landing during the day.

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Overall Experience  Overall Experience 5.0 out of 5

I visit dad frequently and the staff at Compton Lodge, whether junior or senior, are amazing. Dad has been in there for 15 months and has always been treated with kindness, humour, patience and interest. They offer a range of activities, have a beautifully kept garden that residents and their guests
enjoy, and they serve healthy and tasty meals.
Compton Lodge is a short and easy walk along quiet streets to Primrose Hill, a regular jaunt that dad enjoys with me. It is close to many NHS services including various GP practices, hospital, dentists and opticians. There are various high quality private medical facilities nearby should they be required.
There is also a friends and family social group that usually meets a few times a year, a pleasant and useful way to share ideas and experiences with others.
Overall, I highly recommend Compton Lodge and am very grateful to all the staff for how well they look after my father.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

We are pleased to hear that you are happy with your choice of Compton Lodge for your dad and that not only have we been able to provide a good environment for him, but that you feel engaged and part of the home as a family member too. I will pass your thanks on to the manager and team. Thank you so much for your review!


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Overall Experience  Overall Experience 4.0 out of 5

Changing or more accurately evolving. First, the newer staff are more likely to listen and are more ready to learn (as the older staff tend to think they know it all).
It’s important to realise that everything in life changes and there’s no end to it and it’s important to have an open and receptive
mind.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you for your feedback, Desmond. It’s extremely important to us that we support the whole team to evolve and change – in order to meet the changing needs of our residents, and to ensure we maintain best practices in the care environment. This means that it is also important to us to invest in our staff so they have the right skills and knowledge to do the best job possible, and are open to new ideas and ways of working. We have fundamentally reviewed our training and development for all staff and everyone will be asked to undertake new training regardless of their length of service. We hope you will continue to see positive changes in the months ahead.


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Overall Experience  Overall Experience 5.0 out of 5

Compton Lodge is a very good care home. All the staff are extremely friendly, helpful and professional, and have gone out of their way to make my dad feel comfortable since he moved in October 2022. 5 stars.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you for your feedback - we are so pleased that your dad has settled well and is happy at Compton Lodge.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt is very happy at Compton Lodge - comfortable rooms, friendly, chatty, professional staff, have a nice laugh and a joke with my aunt too. It is a very nice room the house as a whole feels friendly and busy and is kept very well. It was very Christmassy and welcoming in December with all the decorations
out. They are always really thoughtful too eg they have framed a picture of hers to put on the wall in the art room, they have lots of art books which my aunt really likes as she is still doing a lot of art. I am kept well in touch with things as needed.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

We are really pleased to hear that your aunt is happy living at Compton Lodge and that you find it a very warm and welcoming environment which I know our teams strive hard to create. Thank you for such great feedback which I will pass on to my colleagues.


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Overall Experience  Overall Experience 5.0 out of 5

My mother moved in June 22 aged 99 after becoming less mobile and requiring more than one carer. She was shown a great deal of respect and assistance whilst at Comp Lodge. The home provided all items required for her time there and the chef provided high-quality meals. Moving a parent at this stage
of life was very daunting but I am glad I did.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

We are so pleased that you were happy with your decision to move your mum to Compton Lodge and thank you for taking the time to share your experience.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home since July 2021 and is just over 100 years old. I chose the home because it seemed very friendly and homely even during all the challenges of the Covid period when the staff had to be so vigilant in keeping their residents safe. Although my mother spends most of her
time in bed, she is content and has good relationships with the staff. There is a nice atmosphere in the house and the staff have always been responsive to any queries I have had. The house has recently been decorated and the garden is lovely so residents can sit outside in the summer. The staff are very personable and have a good rapport with the residents. I am happy with the choice I made.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you for your wonderful feedback - the team at Compton Lodge work so hard to create a warm and homely environment and we are pleased that as well as your mum is comfortable living there, you as a family member feel happy with the decision you made in choosing us.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was at Compton Lodge for six months before she died in November 2022. She and I were made welcome from the first moment we stepped through the doors. When I had concerns they were always addressed quickly, efficiently and with sensitivity. I was never made to feel that my comments were trivial.
On her arrival, one of the first people to visit us was the chef who immediately understood the eating difficulties that she had. He also got in specific foods that we knew she would be able to enjoy. In my mother's last two weeks, her care was exemplary and all of the staff's kindness to me was so appreciated. If I could give six stars for my mother's last week I would. In my opinion, the running of any "business" comes from the top and the warmth and efficiency from the manager of Compton Lodge and the team leaders trickle down to all of the staff. I will always remember those last two weeks with affection. They looked after me as well as she and I couldn't have asked for more.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you for taking the time to provide such wonderful feedback. I appreciate this period would have been a very difficult time for you and we are pleased that our team at Compton Lodge was able to support you through this and provide the level of care and support that your mother needed. Your kind words really do mean a lot and I will be sure to pass this on to the manager and staff.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful, my mum has been here for just over two years and the staff know all her funny ways and fussy eating habits and deal with her kindly and efficiently. Lovely, clean home with a beautiful garden.
Well done to all the staff.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you so much for your kind words Lisa - we are so pleased to hear that your mum is happy and settled at Compton Lodge and has a great rapport with staff. I will make sure to pass your feedback on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Compton Lodge Care Home since August 2021. She had been living at home with full-time care for her dementia and it took a long time for us to decide on the move, not least because of the Covid-19 situation. From the day she arrived, my mother has been happy and comfortable.
The atmosphere at Compton Lodge is so caring and enjoyable that I regret that she was not able to benefit from it earlier. The nature of the place - more like a slightly eccentric mansion than a care home - makes it stimulating and less institutional than other homes I have visited. I see my mother often and am struck by the unfailingly loving attitudes of the staff. It feels like nothing is too much trouble. Working in healthcare myself, I believe that this must be the result of an organisational culture that runs from top to bottom. The leadership at Compton Lodge transmit vast experience: they never seem to sweat the small stuff, while at the same time ensuring the health of the residents.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you for your kind words David. We are so pleased that your mother is happy living at Compton Lodge and that as a family you have all been happy with the experience of moving your mother into one of our care homes. I will make sure that your feedback is passed on to the manager and team at Compton Lodge.


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Overall Experience  Overall Experience 5.0 out of 5

The dread and guilt I felt on moving my husband to a care home turned out to be misjudged. The reality of his experience was so much better than the future I feared for him.
Why? Because my husband, as his dementia deepened, was happier and more fulfilled at Compton Lodge Care Home than he had been
at home. He met more people in a day than in a month in our flat. He spoke at least three of his five languages every day, thanks to the linguistic skills of the staff. He was stimulated by different faces, voices, nationalities and ages. He became a social creature again, eyes sparkling with enjoyment. He ate well and even took his medicine happily!
Now, some months after his gentle, peaceful death there, with our son and me constantly at his bedside, I reflect on why we are so grateful to the whole team at Compton Lodge. We knew we were investing in care and safety for our loved one. We all received so very much more.

Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge

Thank you so much for your kind words Angela. We are so pleased to hear that your husband was happy living at Compton Lodge and that our team were able to support you all through the difficult process of your husband moving into a care home. I will pass your feedback onto the team and know that he will be very much missed by them all.


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Overall Experience  Overall Experience 5.0 out of 5

Loneliness and memory loss had left my friend of sixty years isolated, depressed and extremely vulnerable. With no family of her own, a care home was the only option, although I had serious concerns that she - not always the easiest of people to deal with - would determine never to settle to such a
life. However, the wonderful staff at Compton Lodge Care Home, and the great care they provide, very soon made a world of difference to her quality of life, so that she settled in quicker and better than I could ever have imagined. She has regained her old sense of humour and is enjoying life again, secure in the knowledge that she is well looked after, safe and content. She is enjoying the companionship, the excellent food, the art and exercise classes and has become tremendously fond of all of the staff who, she says, are "the best". I cannot recommend Compton Lodge and its wonderful, caring staff highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My partner was a resident at Compton Lodge from March 2019 until he died on 1st February 2021.
He was very happy living there and really reacted well to the staff. Until Covid, we were able to visit him daily and during his time there we got to know the incredibly lovely, caring team.
The staff are
exceptional and make every effort to find ways to communicate with all the residents and we were extremely pleased that there was such a good relationship with everyone.
During the last three days of my partner's life, despite Covid restrictions, we were able to be with him and had tremendous support from the team and especially from one of the night carers, who went above and beyond her duty to be with us throughout the last difficult days and would not leave until the undertakers came. The love and compassion from all the staff at Compton Lodge gave us strength and helped us to cope with such a sad situation.
Compton Lodge is a real 'home' with carers that really care.

Reply from Care Enquiries, Admin at Compton Lodge

Thank you so much for letting us know that we were there for you during such difficult time. We will share your feedback with our colleagues to let them know how much they are appreciated.
We will never forget you.


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Current Review Score: 9.5 (9.544)

Overview of Review Score

The Review Score of 9.5 (9.544) out of 10 for Compton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.544 for Compton Lodge is calculated as follows: ( (64 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 114 Ratings = 4.544

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Compton Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

2016 Regional Care Award Winner

Recipient: C&C

Date: Saturday 06 Aug 2016 More details

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Meet the Team (1)

Robert

Robert Kornas

Job Title: Care Home Manager

Joined: 2006

Robert has worked in care since 2005 and has experience in different roles within the industry. He is passionate about providing exceptional person-centred care for residents using the C&C services and the guidance and assistance of the rest of his care team.


Robert has worked for C&C since 2013, with his first role being at C&C's Homemade care home, where he developed his managerial and leadership skills.


He currently holds a QCF Diploma Level 5 in Health and Social Care.


Frequently Asked Questions about Compton Lodge

What types of Care is Compton Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Compton Lodge provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Compton Lodge have?

There are 34 Single Rooms.

What are the Facilities & Services at Compton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Compton Lodge to the centre of London?

2.8 mile(s) as the crow flies, distance by road may be significantly further.