I cannot recommend Compton Lodge and its wonderful, caring staff highly enough.
Peter S (Friend of Resident)
Friends and family can visit at any time, and are made welcome.
Louise M (Stepdaughter of Resident)
Moving a parent at this stage of life was very daunting but I am glad I did.
Lynne W (Daughter of Resident)
Compton Lodge has a Review Score of 9.5 (9.544) out of 10, based on 10 reviews in the last 2 years. Over all time Compton Lodge has 35 reviews.
Review from C A (Power of Attorney of Resident) published on 20 March 2025
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
We really appreciate you taking the time to leave us such a great review. I know the team strive very hard to create a warm and friendly home from home for all our residents, and a place where their loved ones will enjoy visiting them - and hopefully get to enjoy a piece of cake too! I will make sure to pass your comments on to our team. Thank you!
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Review from Mavis M (Daughter of Resident) published on 20 March 2025
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you so much for your kind review. It was a privilege for us to care for your Mother, and we greatly the value your continued interest and involvement in Compton Lodge as part of our wonderful Friends and Relatives Group. I will make sure to pass your feedback onto the team!
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Review from M M (Partner of Resident) published on 19 March 2025
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you so much for taking the time to leave us such a great review. We are pleased that you are happy with the facilities provided at Compton including accommodation, food and activities, but also that you have highlighted the dedication, compassion and care provided by our team at Compton Lodge. I will make sure to pass on this feedback and acknowledgement of their hard work!
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Review from E P (Daughter of Resident) published on 19 March 2025
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you so much for taking the time to leave us such a lovely review and recommendation. I will be sure to pass your feedback onto the team at Compton.
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Review from I R (Son of Resident) published on 18 March 2025
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you for taking the time to leave a review. We are so pleased to hear that your Mother has settled in well at Compton Lodge and that you have been happy with the support from staff - not just for your Mother but in keeping you all updated and involved.
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Review from Lucy V (Granddaughter of Resident) published on 21 February 2025
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you for taking the time to leave us such a wonderful review and we are so pleased to hear that your Grandma's quality of life has improved since she moved to Compton Lodge. The team work hard to create a warm and homely environment and we are very proud of our beautiful gardens - so it is lovely to have that acknowledged! Thank you again.
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Review from Saul P (Son of Resident) published on 19 February 2025
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
We are so pleased to hear that your mother has settled well at Compton Lodge and that as a family you are reassured about her care and well-being. I will make sure to pass your feedback onto the team and thank you for taking the time to leave us a review.
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Review from R B (Brother of Resident) published on 6 June 2023
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Review from Anton H (Son of Resident) published on 2 June 2023
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
We are pleased to hear that you are happy with your choice of Compton Lodge for your dad and that not only have we been able to provide a good environment for him, but that you feel engaged and part of the home as a family member too. I will pass your thanks on to the manager and team. Thank you so much for your review!
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Review from Desmond S (Husband of Resident) published on 31 May 2023
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you for your feedback, Desmond. It’s extremely important to us that we support the whole team to evolve and change – in order to meet the changing needs of our residents, and to ensure we maintain best practices in the care environment. This means that it is also important to us to invest in our staff so they have the right skills and knowledge to do the best job possible, and are open to new ideas and ways of working. We have fundamentally reviewed our training and development for all staff and everyone will be asked to undertake new training regardless of their length of service. We hope you will continue to see positive changes in the months ahead.
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Review from James C (Son of Resident) published on 19 January 2023
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you for your feedback - we are so pleased that your dad has settled well and is happy at Compton Lodge.
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Review from F H (Niece of Resident) published on 13 January 2023
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
We are really pleased to hear that your aunt is happy living at Compton Lodge and that you find it a very warm and welcoming environment which I know our teams strive hard to create. Thank you for such great feedback which I will pass on to my colleagues.
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Review from Lynne W (Daughter of Resident) published on 13 January 2023
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
We are so pleased that you were happy with your decision to move your mum to Compton Lodge and thank you for taking the time to share your experience.
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Review from C M (Daughter of Resident) published on 13 January 2023
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you for your wonderful feedback - the team at Compton Lodge work so hard to create a warm and homely environment and we are pleased that as well as your mum is comfortable living there, you as a family member feel happy with the decision you made in choosing us.
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Review from Sarah L (Daughter of Resident) published on 13 January 2023
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you for taking the time to provide such wonderful feedback. I appreciate this period would have been a very difficult time for you and we are pleased that our team at Compton Lodge was able to support you through this and provide the level of care and support that your mother needed. Your kind words really do mean a lot and I will be sure to pass this on to the manager and staff.
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Review from Lisa B (Daughter of Resident) published on 2 March 2022
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you so much for your kind words Lisa - we are so pleased to hear that your mum is happy and settled at Compton Lodge and has a great rapport with staff. I will make sure to pass your feedback on to the team.
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Review from David O (Son of Resident) published on 2 March 2022
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you for your kind words David. We are so pleased that your mother is happy living at Compton Lodge and that as a family you have all been happy with the experience of moving your mother into one of our care homes. I will make sure that your feedback is passed on to the manager and team at Compton Lodge.
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Review from Angela M (Wife of Resident) published on 10 February 2022
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Reply from Chrissie Guest, Care Co-ordinator at Compton Lodge
Thank you so much for your kind words Angela. We are so pleased to hear that your husband was happy living at Compton Lodge and that our team were able to support you all through the difficult process of your husband moving into a care home. I will pass your feedback onto the team and know that he will be very much missed by them all.
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Review from Peter S (Friend of Resident) published on 15 November 2021
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Review from Joanna N (Partner of Resident) published on 19 May 2021
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Reply from Care Enquiries, Admin at Compton Lodge
Thank you so much for letting us know that we were there for you during such difficult time. We will share your feedback with our colleagues to let them know how much they are appreciated.
We will never forget you.
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The Review Score of 9.5 (9.544) out of 10 for Compton Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.544 for Compton Lodge is calculated as follows: ( (64 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 114 Ratings = 4.544
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Compton Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jan 2020
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Job Title: Care Home Manager
Joined: 2006
Robert has worked in care since 2005 and has experience in different roles within the industry. He is passionate about providing exceptional person-centred care for residents using the C&C services and the guidance and assistance of the rest of his care team.
Robert has worked for C&C since 2013, with his first role being at C&C's Homemade care home, where he developed his managerial and leadership skills.
He currently holds a QCF Diploma Level 5 in Health and Social Care.