Greenhive

50 Brayards Road, Peckham, London SE15 2BQ
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9.5 75 Reviews
  • Greenhive, London
Greenhive care home in Peckham, operated by Agincare, supports people with complex needs and those with dementia.

The care home has a library, games room, hairdressing salon etc.   

The care home has a quarterly residents’ and families’ forum and staff listen to feedback and suggestions.

The care home does not have set visiting times.

Chefs prepare delicious meals using fresh, seasonal ingredients and can cater to residents' dietary needs.

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Care Provided by Greenhive

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Mercy Mautsi (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Greenhive

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Greenhive Reviews (75)

Total of 75, showing 1-20
9.5

Greenhive has a Review Score of 9.5 (9.462) out of 10, based on 16 reviews in the last 2 years. Over all time Greenhive has 75 reviews.

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Review from Sandra D (Daughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the way Mum is looked after.

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Review from Violet E (Wife of Resident) published on 31 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had no bad experience of kind at the home the staff are friendly not only to the visitors but residents as well. Always greeted with a smile from staff and surprisingly my husband as well. I have found that I can ask questions at any time & there will be someone there to answer them for me.

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Review from Jane P (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not fault this place, always spotlessly clean. The staff are friendly and caring especially the lady who looks after my mother, she goes beyond to do anything you need. Was a bit apprehensive when Mum went in but she is cared for in every way and she is so settled. Best place in my opinion, can't
fault them.

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Review from Elizabeth W (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Greenhive for approx 3 years and in that time we have always been so happy with the care she receives. The home is spotless and welcoming and the staff are so helpful and friendly towards us.
I am always kept informed of any changes in Mum's care.
As a family, we feel relieved and
happy that our mum is being cared for in a wonderful environment.

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Review from M J (Nephew of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is very comfortable and relaxed, also in a better state of mind. Having people to talk to, also her eating is good. The diabetes is gone that's really good, she's not on her death's bed like in the sheltered accommodation which was the wrong place for her. So I am happy she is here.

Reply from Mercy Mautsi, Registered Home Manager at Greenhive

We are glad that we are able to meet your aunt's needs at Greenhive


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Review from S S (Cousin of Resident) published on 1 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is cared for in this home. Very good. I am very happy with the care she is getting. I have no problem with the staff and management where her care is concerned. She is very happy and comfortable with her other friends in the home.

Reply from Emily Fraher, Marketing Executive at Greenhive

Thank you for taking the time to write this positive review, it is a lovely compliment. I will ensure this is passed on to our team.


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Review from Martin W (Son of Resident) published on 1 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience very good. Staff are all kind. Though not relevant as far as home is concerned, the care is getting more expensive with rises in July 23, November 23 and a proposed increase in April 2024.

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Review from Eva M (Cousin of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first came to view the home my first impression was how clean the reception was, the warm welcome received and the information given was very good. I was impressed at how warm and clean the areas visited were. The staff are always friendly and welcoming. I am very pleased with the care and attention
my cousin receives. Keep up the good work.

Reply from Emily Fraher, Marketing Executive at Greenhive

Thank you for taking the time with this positive review, it is a lovely compliment. I will ensure this is passed on to our team.


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Review from A C (Granddaughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really attentive and welcoming service. Always great to see Nan looking so well each time I visit.

Reply from Emily Fraher, Marketing Executive at Greenhive

Thank you so much for your lovely review; we will ensure that this is shared with the team!


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Review from Richard L (Son-in-law of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been visiting Greenhive now for a number of years and I do think it's gone downhill. I find the staff less friendly especially downstairs on Beckett. I have spoken to two team leaders there and one is very helpful and the other one is quite rude and in my opinion, doesn't want to do anything,
Today 15/1/24 I made a mistake for which I apologised. My mother-in-law thought her phone went missing so I spoke to a care who was very unhelpful. I then spoke to her again this time she said see the team leader as its nothing to do with her. I then spoke to the team leader who again was very unhelpful, then another carer butted in and practically called me a liar. She said no one ever goes in her room at which I said I've been in the room on quite a few occasions when someone has walked in and I've told them they're in the wrong room. I ended up telling the carer to mind her own business because I'm talking to the so-called team leader. Who again wasn't interested.

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Review from Pamela B (Niece of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience has always been positive. The staff are kind, warm and very caring. I am always left with certainly that my aunt us being well looked after. I am very happy wit the care provided by staff.

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Review from J F (Friend of Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend on a fortnightly basis and have always found the staff to be friendly and welcoming. My friend is happy in his room, and it is a very pleasant scene overlooking the garden and with excellent toilet facilities.

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Review from Sasha H (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in 3 months ago and she settled in very quickly. The carers are incredibly kind and create a very happy atmosphere.

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Review from Jo H (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for and the staff show warmth and affection to all residents.
It is great to see the garden looking so much better. I took her for a walk out there today. She really enjoyed it.

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Review from K L (Son of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are pleasant, info given when asked for. Rooms are clean and well cared for.

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Review from Monica M (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good staff who listen to concerns. Working with resident and family. Two slight ongoing concerns are minimal activities for residents and my relative still refusing personal care (daily showers). This is then left down to family to do when we visit. The staff do try their best to encourage her though.

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Review from Carl O (Son of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience of visiting my mother who has recently moved to Greenhive. She has settled in well and is enjoying being here. She has just been to the hairdresser and was invited to a resident's 101st birthday this week.

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Review from Jackie H (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted during the Covid pandemic lockdown, so I wasn't even able to enter the care home. The staff, however, were great from day one. I could call and get a friendly person on the phone. Had regular video calls and updated on Mum's health and welfare. To date, my siblings and I have a great
rapport with Grenhive and more than happy with Mum's care.

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Review from O M (Niece of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A bright, spacious, inviting place to visit. My aunt is very happy and comfortable here. Staff are very friendly and kind.

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Review from J D (Son of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be very happy with the care my mother is getting at Greenhive. She needs a lot of care now and the staff are very patient and caring. The home is always clean and Mum's room is always kept tidy. Overall, I'm very happy.

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Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for Greenhive is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.462 for Greenhive is calculated as follows: ( (100 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 182 Ratings = 4.462

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenhive is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Frequently Asked Questions about Greenhive

What types of Care is Greenhive registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenhive provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Greenhive have?

There are 64 Single Rooms.

What are the Facilities & Services at Greenhive?

Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Greenhive to the centre of London?

4.6 mile(s) as the crow flies, distance by road may be significantly further.