Greenhive

50 Brayards Road, Peckham, London SE15 2BQ
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9.5 75 Reviews
  • Greenhive, London
Greenhive care home in Peckham, operated by Agincare, supports people with complex needs and those with dementia.

The care home has a library, games room, hairdressing salon etc.   

The care home has a quarterly residents’ and families’ forum and staff listen to feedback and suggestions.

The care home does not have set visiting times.

Chefs prepare delicious meals using fresh, seasonal ingredients and can cater to residents' dietary needs.

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Care Provided by Greenhive

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Mercy Mautsi (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Greenhive

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Greenhive Reviews (75)

Total of 75, showing 21-40
9.5

Greenhive has a Review Score of 9.5 (9.462) out of 10, based on 16 reviews in the last 2 years. Over all time Greenhive has 75 reviews.

Overall Experience

  • 52
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59

Review from Amanda E (Daughter of Resident) published on 5 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 89, unsteady on her feet, has dementia and can be very strong-willed. She came to Greenhive a year ago and all the carers have been brilliant and create a wonderful, upbeat, fun, caring and family atmosphere. We also really appreciate that we can communicate with Mum's wonderful team leaders
any time, and feel they have Mum's best interests at heart always. I can honestly say, every single day I'm grateful we found Greenhive. We looked at many care homes and none came close. As well as being able to offer Mum a spacious ground-floor room with an ensuite bathroom, with a big garden wrapping around the whole building, which she loves, it is light, airy, clean and accessible. But most of all, the staff from the manager and team leaders to the carers, are just great!

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Review from Francis L (Sister of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Geenhive is a wonderful facility. My sister was in a difficult position prior to arriving here. She has been welcomed and cared for in a fabulous way. Now she is eating well, socialising and generally acting in a manner she hadn't been doing for a long time. Management and staff have been terrific in
helping her settle in.

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Review from J G (Son of Resident) published on 14 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident of Greenhive in July 2022. Since she has been in this care home she has been given exceptional care of which I am thoroughly grateful. The management and staff within the home are very friendly and always provide professional and empathetic service to myself, my siblings
and all who go to visit my mother.

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Review from Shanine H (Granddaughter of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy when leaving my grandmother at Greenhive. I feel like she's safe and well taken care of. The staff are always friendly and welcoming. My grandmother's room is always clean and tidy and she seems very happy being at the home.

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Review from R W (Daughter of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very frail now but has been a happy and really well-cared-for Greenhive resident for almost three years. The staff are courteous and so caring. I'm so impressed with the lovely relationship they have with my mum. Greenhive has an outstandingly happy, inclusive atmosphere. I cannot recommend
it highly enough.

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Review from Mary G (Sister-in-law of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my visits to see my sister-in-law, I found the staff very caring.

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Review from B H (Friend of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenhive continues to be a wonderfully caring, safe and friendly home for my friend. She has thrived here for three years and has always been extremely well cared for. I am grateful to everyone who works here; everyone does a great job!

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Review from Sheila A (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Greenhive gave my mum excellent care during the three months she stayed there. Staff were incredibly kind, friendly, caring and professional and very supportive to me as the end of her life drew near. I had every confidence in their judgement and their experience in dealing with the
problems of dementia. They made it possible for me to be a daughter again and not just a carer. Thank you!

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Review from Catherine D (Sister of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been visiting Greenhive since my sister came in and I am very pleased with it. The staff are wonderful, friendly, caring and polite. Every part is so clean and my sister seems happy.

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Review from Antonio S (Son of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is always clean and tidy and my mum always seems well looked after. The staff are always helpful with giving feedback and communicating if there are any issues with my mother. The building overall is quite new and the rooms are very presentable.

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Review from A P (Sister of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the staff. They treat my brother with dignity and I know he is safe.

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Review from Charlotte P (Daughter of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and welcoming staff. All know Mum and remember me which is lovely. Always clean and smells good. The staff are wonderful with Mum and her needs.

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Review from G S (Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, a postive experience.
A few problems with other residents.
Am feeling quite positive.

Reply from Yanique King, Home Manager at Greenhive

Thank you for your review. We are glad you have received the support needed to feel settled at Greenhive. We are always happy to discuss all aspects of life at Greenhive.


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Review from Deborah O (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sometimes the simple things make a difference and show people care. My dad loves coffee with evaporated milk. I requested it and they have implemented the request... ice cream next.

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Review from G M (Niece of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has been here almost a year now, and the initial positive attention and care for him still exist! He is made to feel loved and very cared for, and they family are very happy/

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Review from M H (Grandson of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone seems happy. The residents appear occupied and content and the staff are caring and lovely. All the spaces are clear and clean and all the staff are exceptionally helpful.

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Review from Richard L (Son of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for making Mum's first day so welcoming. The staff have been fantastic and I know she will be in safe hands.

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Review from M A (Daughter of Resident) published on 25 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care and supervision given to the residents.

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Review from G P (Son of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy here, she enjoys the food. We are really happy with the staff and feel they are looking after Mum really well.

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Review from Lesley P (Cousin of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenhive has been a life-saver for my cousin. He was in a poor state prior to being admitted eighteen months ago because he would not engage with care providers in his own home. He is now thriving and happy thanks to the kindness, patience and care of Greenhive staff. Everyone I have had dealings with
has been friendly and helpful and it really does feel like a family. Even though I live some distance away and find video calls difficult, I feel that the staff make every effort to help me keep in contact with my cousin.

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Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for Greenhive is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.462 for Greenhive is calculated as follows: ( (100 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 182 Ratings = 4.462

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenhive is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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