Greenhive

50 Brayards Road, Peckham, London SE15 2BQ
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9.5 75 Reviews
  • Greenhive, London
Greenhive care home in Peckham, operated by Agincare, supports people with complex needs and those with dementia.

The care home has a library, games room, hairdressing salon etc.   

The care home has a quarterly residents’ and families’ forum and staff listen to feedback and suggestions.

The care home does not have set visiting times.

Chefs prepare delicious meals using fresh, seasonal ingredients and can cater to residents' dietary needs.

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Care Provided by Greenhive

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Mercy Mautsi (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Greenhive

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Greenhive Reviews (75)

Total of 75, showing 61-75
9.5

Greenhive has a Review Score of 9.5 (9.462) out of 10, based on 16 reviews in the last 2 years. Over all time Greenhive has 75 reviews.

Overall Experience

  • 52
  • 21
  • 2
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  • 0

Date Published

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16
59

Review from M P (Daughter-in-law of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Greenhive to anyone looking for a care home for a relative. The care provided, in my opinion, is excellent and the carers are so kind and loving to all residents.

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Review from S W (Friend of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very caring and helpful at this difficult time. I would like to express my grateful thanks for their support. One small matter, he always needs plenty of stimulation - the quiz from the internet was a good idea, and I hope there will be more occasions. Also, the visit to the garden
was good. Any opportunity for music or signing would be appreciated.

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Review from T B (Daughter of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are excellent. Very friendly, a very homely feel when you enter Greenhive. Would recommend this home 100%. During covid, the home was absolutely brilliant.

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Review from M B (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Grenhive care home for nearly a year. Since arriving at the home, I have noticed a significant improvement in my mother's communication (suffers from dementia). The staff are excellent, and I am truly grateful for the care and attention they have paid towards my mother. All residents
are noted to be happy and relaxed. Residents and staff are a little family, and the families of the residents are always included.

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Review from J W (Brother of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Covid19 has meant that I have not been able to visit as after. However, I did before lockdown and visiting him in the garden (Greenhive) today. The place is clean, the staff are attentive, and the food is excellent. This I experienced in March this year.

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Review from Anna B (Granddaughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan originally went in for respite although initially reluctant to go, she liked it so much she ended up staying permanently-which I think in itself speaks volumes about her care and that she was happy.
Us as her family were grateful she was somewhere that she was being cared for so well.
The staff
are all wonderful, could not rate them highly enough, so caring, she is always telling us how well they look after her.
She has a nice room, is always talking about how nice the food is and on every visit the home is incredibly clean.
Would definitely recommend and thanks so much to all the staff at Greenhive!

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Review from Julie H (Daughter-in-law of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a nasty accident, and we did not want her to leave the hospital without a care package. We decided to let Mum go into Greenhive for respite. She was so happy and well looked after; she did not want to leave.
The love and care she gets, is wonderful, especially in this unprecedented time.
We
know she is safe and well cared for. She will be 100 on Sunday, and we know the carers are going to help celebrate this big birthday with her.
We live 100 miles away, and we feel so lucky to have found such a wonderful care home for her.

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Review from D C (Daughter of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some excellent, caring, hardworking staff who give thoughtful, patient support to my mum. However, occasionally some staff can be impatient and abrupt with my mum. Issues - 1, communication continues to be poor at times, eg knowing who to raise issues with, as several team leaders/keyworkers ask me
to speak to team leaders. Don't always get feedback as requested from hospital appointments etc. - 2, activities, some are good some childish, too basic. Realise staff need to cover a range of needs but - Minibus - what's happening? External activities - have stopped? School/vicar visits stopped? Food: cook tries/good snacks, but mum finds meat poor/too many sandwiches.

Reply from Joel Bello, Manager at Greenhive

Thank you for taking the time to review Greenhive and we are pleased that you are likely to recommend our home. We expect all our staff to be patient and respectful to all our residents. We will be looking further into your comments to ensure that this is always the case. If you have any queries, our team leaders are the first point of contact to discuss these. We regularly review our activities to ensure that these reflect the interests of our residents, however, we respect people’s wishes if they do not wish to participate. The priest visits once a month and the school will continue to visit us regularly, in addition to external activities with our other homes. We are in the process of purchasing a minibus for outings, to share with our other homes nearby. We have passed your feedback on our food to our kitchen.


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Review from P R (Friend of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home offers the most fantastic care. All the staff are cheerful and very helpful indeed. They genuinely care for the well-being and safety of residents and keep me informed of changes or particular requirements. The activities provided are all appropriate and appreciated by residents.
Well
done!

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Review from R M (Husband of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife died after spending approximately 6 years with Alzheimer's. I cannot speak too kindly of the staff. They displayed the greatest professionalism, care, compassion and kindness over a long and difficult illness for my wife. They did this with humour and fun shown to me, which was a great support.
In the closing weeks of her life when probably she should have been in a hospital, they kept her in the home. These are some of the best people I have ever met.

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Review from Millie H (Granddaughter of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely carers and physio! Thank you so much for everything you do.

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Review from Morfydd C (Resident) assisted by family/friend published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am happy here. Some staff are wonderful, generally speaking, I am happy with all the staff. If I have a problem, I get help quite quickly.


Some of the activities are excellent but sometimes it is hard having activities with other residents who have dementia. I find it upsetting and the

activities can be too early.


I like going out on trips. GP visits weekly are great!


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Review from L V (Friend of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was treated well.

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Review from Patricia W (Wife of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Greenhive care home on 12th December 2016. He passed away on Sunday, September 17th in hospital. I have nothing but praise for the care home. He was so well looked after by all the staff. He had dementia but was treated with dignity and love. If I had to go into a home I would go
into Greenhive.
You only hear about had homes, this truly is an excellent home!

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Review from Daniel C (Grandson of Resident) published on 25 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather lives here and the care he gets is outstanding, have never had any issues at all. All the staff are friendly and approachable.


The home is very clean and tidy and the garden is beautiful also.


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Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for Greenhive is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.462 for Greenhive is calculated as follows: ( (100 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 182 Ratings = 4.462

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenhive is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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