Guests are requested to avoid visiting during meal times.
There is parking available to visitors on site.
Globe Court Care Home has a Review Score of 9.5 (9.473) out of 10, based on 14 reviews in the last 2 years. Over all time Globe Court Care Home has 21 reviews.
Review from L R (Daughter of Resident) published on 20 February 2025
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Reply from Joanna Katz, Customer Service Liason Manager at Globe Court Care Home
Thank you for your kind words, we are delighted to hear that your mother is happy and comfortable at Globe Court. We try to encourage a cosy, warm and personal environment for our residents and their visitors to enjoy, I am glad that you and your mother have experienced the benefits of this. I will pass your feedback to the team, they will really appreciate hearing this. Thank you.
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Review from Marcia N (Daughter of Resident) published on 5 February 2025
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Reply from Joanna Katz, Customer Service Liason Manager at Globe Court Care Home
Thank you for your very kind words, we are delighted that you managed to take a well-deserved holiday with the peace of mind of knowing your mother would be well cared for. It is so lovely to receive this feedback which I will share with the team. Anytime you need a holiday in the future the team and Globe Court will happily welcome your mother back.
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Review from Eileen L (Friend of Resident) published on 13 May 2024
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Reply from Joanna Katz, Client Liaison Manager at Globe Court Care Home
Thank you for taking the time to write these lovely words. I am so happy to hear that your friend is comfortable at Globe Court and that you are greeted with a friendly welcome when you visit. I will pass your comments to the team.
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Review from Dennis O (Friend of Resident) published on 4 March 2024
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Reply from Joanna Katz, Client Liaison Manager at Globe Court Care Home
Thank you for taking the time to write your review. I am delighted to hear that you have seen how happy your friend is when you make your regular visits to Globe Court Care Home. The team pride themselves on the care which we provide and it makes us really happy to see when this is noted. Thank you.
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Review from A D (Friend of Resident) published on 8 December 2023
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Reply from Cos Zinonos, Operations Director at Globe Court Care Home
Good Morning A. Thanks for your feedback regarding the service your friend has received at Globe Court. Our staff team always strive to ensure the best person centred care within the home. Always good to see the positive effects they deliver.
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Review from Roy T (Brother of Resident) published on 16 November 2023
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Reply from Melanie Jawett, PA at Head Office at Globe Court Care Home
Thank you for taking the time to give us such positive feedback. We are really glad that our team were able to provide the support and care that your sister needed and that you were so pleased with our home and the service. We always strive to ensure the highest standards from our very hardworking team.
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Review from J B (Friend of Resident) published on 15 November 2023
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Review from John B (Friend of Resident) published on 2 November 2023
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Reply from Cos Zinonos, Operations Director at Globe Court Care Home
Thank you for your positive feedback. We are happy that you are pleased with our home and the service from our staff team. We always strive to ensure the highest standard of care, our management and staff work very hard all year round.
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Review from Richard W (Son of Resident) published on 13 October 2023
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Reply from Cos Zinonos, Operations Director at Globe Court Care Home
Thank you very much for your feedback. We are pleased that you recommend our lovely home.
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Review from Maxien G (Daughter of Resident) published on 11 October 2023
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Reply from Cos Zinonos, - at Globe Court Care Home
Dear Maxien,
We are very pleased to hear how well your mum is now doing at Globe, thank you for your feedback.
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Review from Jenny T (Daughter-in-law of Resident) published on 1 September 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Many thanks for your kind comments and taking the time to write a review. We are glad to hear your father-in-law is happy. Our staff do take a very caring approach so this is really valuable to hear.
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Review from P B (Nephew of Resident) published on 13 June 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you for your kind feedback. Our staff do try to provide the best care, so it was really valued to hear they were a support to your aunt and provided all the care she needed.
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Review from L D (Granddaughter of Resident) published on 18 May 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Care staff were extremely fond of the resident. We have investigated all issues highlighted in this review and are assured that none of the concerns are accurate or true. This is a very disappointing review following an unfortunate set of circumstances which led to a resident having to leave the care home due to the aggressive and abusive behaviour of the family towards care home staff. The local authority safeguarding team are aware of the concerns regarding the family members conduct and are working with the court of protection. Despite providing evidence to carehome.co.uk that the content of the review above is vindictive, defamatory and false, this does not meet the thresholds of removing reviews which is unfair that dishonest reviews are published. The resident left in January, the fact it has taken until May to write this false review should be considered. Residents and their families should not be concerned by this review content.
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Review from Ann C (Daughter of Resident) published on 20 April 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you so much for your kind comments. It's always good to have positive feedback.
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Review from J S (Daughter-in-law of Resident) published on 28 February 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you for your lovely feedback and taking the time to send a review. Our staff take great pride in the care they provide so this is really valued to hear.
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Review from Samuel B (Grandson of Resident) published on 28 February 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you for your kind feedback. It's appreciated to hear as our staff do try to provide the best care.
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Review from Louise G (Granddaughter of Resident) published on 10 February 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you for your positive feedback, it is very much appreciated.
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Review from Caroline G (Daughter of Resident) published on 9 February 2023
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you for taking the time to send a review and for your positive feedback. We do try to create a home from home environment, not only to support our residents but also their family and friends.
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Review from Moira F (Daughter of Resident) published on 30 December 2022
Submitted via Website •
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you for your kind feedback. Glad we were there to help at a difficult time and provide the care your mother needed. Our staff do try to provide the best care so it is greatly valued to hear how happy she was here and you felt supported too.
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Review from Betty M (Friend of Resident) published on 10 November 2022
Submitted via Postal Card •
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Reply from Claire Blank, Marketing at Globe Court Care Home
Thank you so much for your review. It is always good to have positive feedback.
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The Review Score of 9.5 (9.473) out of 10 for Globe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.473 for Globe Court Care Home is calculated as follows: ( (117 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 165 Ratings = 4.473
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Globe Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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