Rose Court

253 Lower Road, Rotherhithe, London SE8 5DN
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9.5 69 Reviews
  • Rose Court, London
Rose Court is located in Rotherhithe, London and is run by Agincare.

The home is purpose-built and is five minutes walk away from Southwark Park which has landscaped gardens and ornamental lakes.

Staff are caring and compassionate with respect and dignity at the heart of their care.

Their chefs prepare daily, nutritious meals with ingredients that are fresh and seasonal.

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Care Provided by Rose Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Tin Hla (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rose Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room

Rose Court Reviews (69)

Total of 69, showing 1-20
9.5

Rose Court has a Review Score of 9.5 (9.468) out of 10, based on 20 reviews in the last 2 years. Over all time Rose Court has 69 reviews.

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Review from Eve M (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for a couple of weeks with a view to this becoming a permanent position. The care given to my mother has been second to none. The management and staff are so caring and professional in carrying out their duties that I couldn't have found a better solution to ensure the
care and safety of my mother was nothing but the best. In just a short time I have noticed a remarkable change in my mother's mental health and general wellbeing and this is all due to the care she receives and the daily activities that ensure a healthy and varied daily routine. Having visited numerous other care homes to view before my mother's placement I am now absolutely certain Rose Court is without a doubt the best she could be in. I can only express my immense gratitude to everyone at Rose Court for their kindness and dedication.

Reply from Emily Fraher, Marketing Executive at Rose Court

Thank you so much for this lovely review, I will make sure it is shared with the team.


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Review from S A (Daughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First of all, I would like to say a big thank you to every member of staff at Rose Court. My mum became a resident in June. She has flourished, and gained weight, and she is joining in all the activities which makes me very happy to see her happy.
The staff are always kind and respectful.
They know
their ladies and gents really well.
I was apprehensive about Mum going into a care home but they made the transition easy. They reassured her and me, answered my questions and I felt supported through the whole process.
Well done and a very big thank you.

Reply from Emily Fraher, Marketing Executive at Rose Court

Thank you for taking the time to leave a review. We will pass on your kind words to the team. It's wonderful to know your Mum is happy here - we truly appreciate your feedback.


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Review from Martin W (Son of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my mother I am always impressed by the kindness shown to her by all members of the staff at Rose Court.
Everyone is always helpful and happy to engage to do all that they can for her and it is obvious that this makes Mum very happy and she feels safe with her carers at Rose Court.

Reply from Emily Fraher, Marketing Executive at Rose Court

Thank you for taking the time to leave a review. We will pass on your kind words to the team. It's wonderful to know your Mum is happy here-we truly appreciate your feedback.


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Review from J D (Daughter of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Court was one of five Care Homes that I viewed for my mother. She has been a resident for just over a year. As I entered the establishment I received a warm welcome from the manageress and front-of-house staff. I immediately sensed a feeling of trust respect and love. This became very obvious during
my tour. The caregivers, cook (the meals are amazing) caretaker, and auxiliary staff work to an extremely high standard. They are outstanding! A huge addition to the team has been the entertainment manager. My mother is stimulated, challenged, inspired, and involved in a huge range of activities throughout the week. I have seen a tremendous improvement in her cognition and expressive language. All I ever wanted was for my mother to be understood, cared for, and safe. I feel so reassured knowing in my mind and heart that this is happening.
Congratulations team! Keep up the good work.

Reply from Emily Fraher, Marketing Executive at Rose Court

Thank you for taking the time to leave a review. We will pass on your kind words to the team. It's wonderful to know your Mum is happy here-we truly appreciate your feedback.


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Review from C S (Daughter of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for and we feel that the hard-working staff know her very well, which is very comforting, as they are so aware of her likes and dislikes which we feel makes her feel happier and more settled in her environment. We visit frequently and are always met with friendly staff, throughout
the home, and team members and the Manager are always very happy to discuss how my mum is doing, which makes us feel more involved in her day-to-day life.

Reply from Emily Fraher, Marketing Executive at Rose Court

Thank you for taking the time to leave a review. We will pass on your kind words to the team. It's wonderful to know your Mum is happy here-we truly appreciate your feedback.


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Review from Yvonne K (Daughter of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

No duty of care whatsoever! My mum was a resident there from late 2023 until March 2024 and she suffered with slight dementia. She got physically abused by another male resident and the staff did nothing about it as 'they didn't see it'. My sister witnessed this man throwing tea on her and being abusive
to another female resident but again, as the staff 'didn't see it' so nothing was done. Both times my mum was attacked by him she had to be taken to A&E. The staff really didn't care about her wellbeing at all. My mum suffered being abused and got a fractured wrist and a cut on her head while in Rose Court. On her last visit to A&E, after being pushed over by said man she ended up catching infections in hospital and unfortunately passed away in May 2024. We reported it to Rose Court, Mum's social workers and the council who after investigating decided to drop the case due to lack of evidence. I am sure she would have still been alive today if it wasn't for the above. Do not use this place.

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Review from B C (Friend of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many friends/relatives in Care homes; and this is the nicest by far. The colleagues are so caring, compassionate and are proactive. I love the fact that the food is freshly prepared each day.

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Review from Simon S (Son of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for over a year now. So far he has enjoyed his stay. The staff have looked after him well. He always talks about how much he has increased his weight which is a good sign. He praises the staff all the time and also enjoys the type of food they give him.

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Review from Rosemary D (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled in really well. He has been joining in most activities, which is what he needed. Staff are wonderful. All strange to us at first. The food is really nice, what I've seen. He is being well looked after, and as a family, we are happy with everything.

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Review from Georgia P (Daughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum became a resident in 2021. At first she was unsettled but it wasn't long before the staff made her comfortable and she began to accept this as her 'home'. Staff work tirelessly to keep the residents fed and watered and the place is being cleaned no matter what time I visit. All the staff give
100% to the residents, but one staff member in particular, who carries out daily activities, deserves a special mention. She is respectful and inclusive to all, and she creates a fun atmosphere for the residents accompanied by a good old-fashioned sing-a-long. We are happy with the care Mum receives.

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Review from David A (Son of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed for one month and was very well cared for and looked after and the staff couldn’t have been friendlier.
All were very kind and the food was very good, we are all very pleased with his care whilst staying here.
Thank you.

Reply from Emily Fraher, Marketing Executive at Rose Court

Thank you so much for your very kind words, I will share your lovely review with the team.


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Review from A B (Daughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home manager was very welcoming and made my mum feel at ease when we visited Rose Court. The staff were very nice and friendly, which made my mum’s stay at Rose Court happy and enjoyable. She was laughing and joking with staff when I went to pick her up to bring her back home. My mum has Alzheimer’s,
and she recalls after a couple of days, she went on a holiday in the country and met lovely people.

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Review from S S (Niece of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care so far. The staff are very friendly and cooperative. The residents seem very happy and relaxed. The staff are helpful and caring.
The rooms are clean and tidy, and the residents are well cared for.

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Review from T N (Daughter-in-law of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy my mother-in-law can live in Rose Court. All staff are very hard-working and look after my mother-in-law. Also, the management team are very helpful and consider what support my mother-in-law needs to have have and advised us before and after move-in. The manager of Rose Court is very
professional. We are so glad my mother-in-law can settle down and is smiling every day. Very appreciative for all support!

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Review from John M (Son of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is always clean and tidy and his room is always tidy The staff are always helpful and friendly. If there is ever a problem, they have always phoned me straight away. Dad is happy and I have no problems with the home.

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Review from John A (Son of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Rose Court for two years now. The staff are superb, kind, caring and thoughtful. They go out of their way to make sure Mum, and the other residents, are happy and content. They liaise well with families and any concerns are addressed.

Reply from Jamie Powell, Head Of Customer Relations at Rose Court

Thank you for taking the time to leave a review. We really appreciate your kind words and will pass them on to the Rose Court team.


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Review from K S (Cousin of Resident) published on 29 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin has been very well taken care of over the years he has been at Rose Court. I feel that the staff are considerate of his care needs and take good care of him.

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Review from Roy A (Friend of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend needed a place of safety, and Rose Court was recommended to his family. I was very concerned for my friend as I have heard bad things about care homes; however, after my first visit, all my fears melted away. This is a lovely care home. I would be very happy to live here myself. Thank you
for a great home.

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Review from P N (Son of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been supported at Rose Court by the fabulous staff that work here. From the management down, the home is well run and I feel that my father is well cared for by the team. His religious beliefs are respected and supported by assisting my father with joining on-time meetings on Sundays and
Thursdays. Once the weather changes, I am sure that use of the garden will commence.

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Review from Barry W (Son of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience since Mum has been here at Rose Cour, the staff have been great looking after Mum. Although Mum has trouble walking, her walking frame helps her along. The staff go above and beyond to help Mum and obviously all the other people on her landing. So to sum up, I am very happy with the
care Mum gets.

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Current Review Score: 9.5 (9.468)

Overview of Review Score

The Review Score of 9.5 (9.468) out of 10 for Rose Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.468 for Rose Court is calculated as follows: ( (154 Excellents x 5) + (58 Goods x 4) + (9 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 233 Ratings = 4.468

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Rose Court

What types of Care is Rose Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Court have?

There are 64 Single Rooms.

What are the Facilities & Services at Rose Court?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Rose Court to the centre of London?

4.7 mile(s) as the crow flies, distance by road may be significantly further.