Rose Court

253 Lower Road, Rotherhithe, London SE8 5DN
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9.5 69 Reviews
  • Rose Court, London
Rose Court is located in Rotherhithe, London and is run by Agincare.

The home is purpose-built and is five minutes walk away from Southwark Park which has landscaped gardens and ornamental lakes.

Staff are caring and compassionate with respect and dignity at the heart of their care.

Their chefs prepare daily, nutritious meals with ingredients that are fresh and seasonal.

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Care Provided by Rose Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Tin Hla (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rose Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room

Rose Court Reviews (69)

Total of 69, showing 61-69
9.5

Rose Court has a Review Score of 9.5 (9.468) out of 10, based on 20 reviews in the last 2 years. Over all time Rose Court has 69 reviews.

Overall Experience

  • 47
  • 19
  • 2
  • 0
  • 1

Date Published

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Review from Lisa L (Daughter of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are kind and take care of the residents. They always keep me informed of everything that is going on in the home and take very good care of my mother. What else can I say?Except that Rose Court is an excellent care home and I am so happy for my mother to be there.

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Review from Sharon C (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Court is a "home from home".
Both my parents have been residents since March 2017 and their care has been excellent, even though their needs are very different.
The staff are friendly, professional and genuinely care for the residents. My parents and my family are confident that Rose Court is
the best home for them. We feel part of the Rose Court family.

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Review from Vanessa W (Daughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Court really provide great service to residents. Our family appreciate all the help and knowledge they give us regarding our mother's needs. They continue to advise and support when things with our mother's health are of concern. We recommend this care home as one of the best. Staff deserve
much respect as they really put in the hours.

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Review from Shirley F (Niece of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful people. The care they show to residents is second to none.
Many thanks for caring for my aunt.
Such dedication.

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Review from R H (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was initially very aggressive towards me, the staff and other residents.
However, she is now a lot calmer.
The staff advise on a regular basis as to how my mother has been.
The staff do appear to understand my mother's dementia and deal with her outbursts very well.

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Review from C S (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Rose Court for just under 3 years, we could not have asked for better care. She was well looked after and nothing was too much trouble. From the top to the bottom the staff were caring and understanding. In our eyes, we could not have had better.

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Review from Dennis T (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, the home is very good. Staff are very good with customers.
The rooms are clean. The only concern I have is - Sometimes the food is not very good.

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Review from M T (Nephew of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt went into Rose Court on 5/4/16. The staff are brilliant, and nothing is too much for them. On my aunt's birthday, they made her a cake with her name on it, they put up banners, balloons, cards and everyone on her floor had a piece of cake. Because I couldn't make it on her birthday, the staff
took pictures of her party and sent them to me in Dorset.


My aunt also goes to their hairdressers every week, she has her nails done regularly and they play music so that the residents can sing. Rose Court is a dementia home, but it is a happy place and the staff are really good. Also when the lift wasn't working one day they helped my mum, who is 92, (it took 3 staff to get her up to the first floor ).
As I said earlier, "nothing is too much".


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Review from J M (Son of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Rose Court for about 8 years. When she arrived she had just got into the swing of how the home ran. She is very stubborn and even though she is sometimes difficult we found that we are happy that she feels so at home there.

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Current Review Score: 9.5 (9.468)

Overview of Review Score

The Review Score of 9.5 (9.468) out of 10 for Rose Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.468 for Rose Court is calculated as follows: ( (154 Excellents x 5) + (58 Goods x 4) + (9 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 233 Ratings = 4.468

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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