Beaumont Court has a Review Score of 9.7 (9.671) out of 10, based on 21 reviews in the last 2 years. Over all time Beaumont Court has 38 reviews.
Review from Jeremy M (Nephew of Resident) published on 13 February 2025
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Reply from Joanna Katz, Customer Service Liason Manager at Beaumont Court
Thanks so much for leaving such a lovely review. We are delighted to hear that you have been happy with the care your uncle has received from the team here at Beaumont Court. I will be passing on your feedback which I am sure will make their day. Thank you.
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Review from Susan S (Friend of Resident) published on 11 December 2024
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Reply from Joanna Katz, Customer Service Liason Manager at Beaumont Court
We are saddened to have received your review, as it does not reflect the care and support we provide at Beaumont Court. When your neighbour arrived from another care home, he was severely underweight, weak, and unable to meet his basic needs. We quickly referred him to a dietician, district nurse and physiotherapist within the first 10 days and are arranging a proper wheelchair. Staff are assisting him with daily needs while encouraging independence and promoting a healthy diet and fluid intake. We are monitoring his weight and general condition closely. Regarding the temperature, the home was not cold; all radiators were working at full power. It is a great shame you didn't reach out to us directly before submitting the review. We would have gladly shared the details of the care we've provided and the goals we've set to improve his condition. We take pride in our care, as reflected in our consistently high reviews. Please feel free to contact us if you have further questions.
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Review from Natalie W (Daughter of Resident) published on 2 May 2024
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Reply from Joanna Katz, Client Liaison Manager at Beaumont Court
Thank you for taking the time to write your comments, Your feedback means a lot to us and I will pass it on to the team here at Beaumont Court. It was a pleasure caring for your father. We wish you all the best.
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Review from M W (Daughter of Resident) published on 2 May 2024
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Reply from Joanna Katz, Client Liaison Manager at Beaumont Court
Hi, Thank you for taking to time to write such a touching review. We are delighted to hear that our team was able to offer the best possible care and support during your difficult time. We take a great deal of pride in welcoming and supporting our residents thank you for sharing your feedback.
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Review from E S (Next of Kin) published on 16 April 2024
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Review from Yvonne J (Sister of Resident) published on 21 March 2024
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Reply from Claire Blank, Marketing at Beaumont Court
Thank you for your kind feedback, it is so nice to hear of the positive impact our care support has on both residents and their family during a difficult time. Your kind words make our efforts really worthwhile I will pass them on to the team. Thank you.
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Review from Karen P (Daughter of Resident) published on 11 March 2024
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Reply from Joanna Katz, Client Liaison Manager at Beaumont Court
Thank you for choosing Beaumont Court to care for your Mum. It makes us really happy to hear this feedback. The team takes great pride in ensuring our residents are treated with exceptional care and we are delighted that you and your family were able to experience this.
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Review from K J (Niece of Resident) published on 22 February 2024
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Reply from Joanna Katz, Client Liaison Manager at Beaumont Court
Thank you so much for taking the time to review, we are so pleased that the team here at Beaumont Court were able to make your aunt comfortable and offer full family support during this difficult time.
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Review from Morris M (Son of Resident) published on 31 January 2024
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Reply from Joanna Katz, Client Liaison Manager at Beaumont Court
Hi Morris, this is so wonderful to hear. We are delighted that Dad is doing well and enjoying his time at Beaumont Court. I will pass your feedback to the team.
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Review from V F (Granddaughter of Resident) published on 26 January 2024
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Reply from Joanna Katz, Client Liaison Manager at Beaumont Court
Hi, thank you for taking the time to write such lovely words. It makes us so happy to hear that your grandmother has been looked after during her stay here at Beaumont Court. The team take great pride in ensuring the comfort and welfare of our residents, so hearing that you and your grandmother feel like family is a joy to hear. I will be sure to pass your feedback to the team. Thank you.
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Review from Omoniyi B (Friend of Resident) published on 27 December 2023
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Reply from Cos Zinonos, Operations Director at Beaumont Court
Thank you for your positive review of the care of your friend at our home. Always pleasing to see kind words regarding the standard of care.
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Review from B M (Friend of Resident) published on 18 December 2023
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Reply from Cos Zinonos, Operations Director at Beaumont Court
Thank you for your positive response regarding the care of your friend at our home, its nice to see a positive response from family and friends who visit the home.
Our management and team at the home always strive to ensure a high quality of person-centred care, and reading words like this is always pleasing to see.
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Review from Harvinder-Kaur C (Daughter-in-law of Resident) published on 13 December 2023
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Reply from Cos Zinonos, Operations Director at Beaumont Court
Thank you for your kind words regarding the care of your Mother. It's always pleasing to see positive effects coming from our Care Home.
Our Management and Care Team always strive the highest quality of person-centred care within the home, we are happy that you are pleased.
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Review from Howard S (Next of Kin) published on 30 November 2023
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Reply from Cos Zinonos, Operations Director at Beaumont Court
Dear Howard
Thank you for your positive feedback, we are glad that you are satisfied with the care delivery for your relative.
Our Management and Care team strive to ensure the highest standard of person-centred care for all our residents.
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Review from Veronica A (Daughter of Resident) published on 30 November 2023
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Reply from Cos Zinonos, Operations Director at Beaumont Court
Dear Veronica,
Thank you so much for your positive feedback, we are glad that you are happy with the care deliverance from the Team.
The Management and care team always strive to ensure a high standard care for all our residents.
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Review from Markus C (Friend of Resident) published on 17 October 2023
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Reply from Cos Zinonos, Operations Director at Beaumont Court
Dear Markus,
Thank you for your positive feedback. We are happy to hear how well your friend is doing at our home. Our management and staff work hard to provide a home-from-home experience, ensuring that all our residents experience a high level of person-centred care.
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Review from R D (Brother of Resident) published on 15 August 2023
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Reply from Claire Blank, Marketing at Beaumont Court
Many thanks for your kind comments and taking the time to write a review. We are glad we were able to provide the support your sister needed. Our staff do take a very caring approach as well as providing support to families so this is really valuable to hear.
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Review from Samantha D (Daughter of Resident) published on 7 July 2023
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Reply from Claire Blank, Marketing at Beaumont Court
Thank you so much for your kind comments. It's always good to have positive feedback as the staff do take great pride in all the care and support they provide.
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Review from Rachel M (Daughter of Resident) published on 28 June 2023
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Reply from Claire Blank, Marketing at Beaumont Court
Many thanks for your lovely comments and for taking the time to write a review. Our staff do take a very caring and professional approach when caring for the residents and providing support to their families, so your feedback is really appreciated and valued by all our staff.
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Review from Matthew P (Friend of Resident) published on 13 June 2023
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Reply from Claire Blank, Marketing at Beaumont Court
Thank you for your kind comments and for taking the time to send a review. It's always good to have positive feedback and greatly appreciated by our staff who take great pride in the care they provide.
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The Review Score of 9.7 (9.671) out of 10 for Beaumont Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.671 for Beaumont Court is calculated as follows: ( (216 Excellents x 5) + (7 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (11 Very Poors x 1) ) ÷ 246 Ratings = 4.671
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beaumont Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Dec 2019
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