Beaumont Court has a Review Score of 9.7 (9.671) out of 10, based on 21 reviews in the last 2 years. Over all time Beaumont Court has 38 reviews.
Review from Nechar A (Son of Resident) published on 30 May 2023
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Reply from Claire Blank, Marketing at Beaumont Court
Many thanks for taking the time to write a review. It’s disappointing when a relative that isn’t regularly involved in a resident's care makes accusations and assumptions that are incorrect. We are confident that the concerns raised within this review have been investigated and are not correct. The resident in question is well looked after and we are in contact with the Next of Kin and healthcare professionals in regard to ensuring that the best possible care is delivered. We are confident that valuables are safe and secure in line with the correct procedure. This negative review is isolated in regard to other reviews and we would ask the reader to take this into account.
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Review from C D (Friend of Resident) published on 16 March 2023
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Reply from Claire Blank, Marketing at Beaumont Court
Thank you for your lovely comments. It's always good to have positive feedback and very valued to hear as our staff take pride in the care and support they provide.
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Review from Joseph M (Friend of Resident) published on 7 March 2023
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Reply from Claire Blank, Marketing at Beaumont Court
Thank you for your honest and open feedback which we value greatly. Our staff take great pride in the care they provide so it's really appreciated to hear this lovely feedback.
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Review from J B (Son of Resident) published on 20 December 2022
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Reply from Claire Blank, Marketing at Beaumont Court
Thank you for your lovely comments. We take great pride in the care we provide so it's really appreciated to hear the staff are providing all the care your mum needs and you feel reassured she is in safe hands.
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Review from L S (Daughter of Resident) published on 30 September 2021
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Review from Kate M (Daughter of Resident) published on 30 September 2021
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Review from Victoria C (Daughter of Resident) published on 30 September 2021
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Review from Jackie T (Daughter of Resident) published on 15 June 2021
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Review from Michael G (Son of Resident) published on 25 February 2020
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Review from Laura J (Friend of Resident) published on 25 February 2020
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Review from N G (Friend of Resident) published on 26 September 2019
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Review from D G (Niece of Resident) published on 26 August 2019
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Review from Pamela D (Daughter of Resident) published on 3 June 2019
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Review from Pamela C (Daughter of Resident) published on 10 January 2019
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Review from H C (Aunt of Resident) published on 10 January 2019
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Review from Barbara M (Husband of Resident) published on 10 January 2019
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Review from Pamela S (Daughter-in-law of Resident) published on 10 January 2019
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Review from Ronnie V (Son of Resident) published on 10 January 2019
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The Review Score of 9.7 (9.671) out of 10 for Beaumont Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.671 for Beaumont Court is calculated as follows: ( (216 Excellents x 5) + (7 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (11 Very Poors x 1) ) ÷ 246 Ratings = 4.671
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beaumont Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Dec 2019
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