St Teresa's Home

40/46 Roland Gardens, London SW7 3PW
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9.9 27 Reviews
  • St Teresa's Home, London
St. Teresa’s Care Home is ideally situated in the heart of West London, encompassing four elegant adjoining residences that have been thoughtfully connected to form a welcoming home with 25 en-suite rooms. It beautifully blends its historic charm with modern, up-to-date interiors.

At St. Teresa’s, residents are encouraged to remain active and social, with a variety of daily activities to join, including dance lessons, walks, quizzes, and concerts. These engaging events are held in the inviting communal spaces, such as the cosy lounge, bright conservatory, dining room, or sunny patio. For those who enjoy the outdoors, even in less favourable weather, garden awnings and heaters ensure comfort and enjoyment throughout the year. Additionally, the home features its own chapel, providing a peaceful space for reflection and religious services.

To help residents feel at home, they are encouraged to bring their own furniture, creating a personalised and familiar environment in their new rooms.

Visitors are always welcome at St. Teresa’s, with visits available every day of the week, ensuring families and friends can remain closely involved in their loved ones’ lives.

In addition to 24/7 professional care, residents also have access to an extensive support network, including:

District Nurses
Hairdresser (with an in-house hair salon)
Optician
Dentist
Chiropodist
St. Teresa’s Care Home provides a nurturing, comfortable environment where residents receive high-quality care while enjoying a vibrant and engaging lifestyle.

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Care Provided by St Teresa's Home

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lendell Morrison (Home Manager)
  • Admission Criteria
    • Private & Social Service with Top-up.
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home do facilitate 24hrs visiting


  • Parking

  • If there's no space in Roland Gardens' street, visitors are encouraged to park in the hospital, which is about a 10 minutes walk to the centre.


St Teresa's Home Reviews (27)

Total of 27, showing 1-20
9.9

St Teresa's Home has a Review Score of 9.9 (9.909) out of 10, based on 14 reviews in the last 2 years. Over all time St Teresa's Home has 27 reviews.

Overall Experience

  • 22
  • 5
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Date Published

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Review from Paul R (Husband of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in St Theresa's since August 2024.
It is a wonderful care home with a fantastic staff who are always friendly and it is spotlessly clean
My wife is very well looked after virtually 24 hours a day whether it be ,in her room or lounge , at nighttime and mealtimes
I know from personal
experience of looking after her it is so labour intensive but the staff always look after her with a smile on their faces
St Theresa's has been a salvation for both of us
THANK YOU.

Reply from Alba, Communication Officer at St Teresa's Home

Thank you so much for your heartfelt review. We are truly grateful for your kind words about St. Teresa's and our staff. It means a lot to us to know that your wife is receiving the care and attention she deserves and that you have found comfort and support in our home.Our team is dedicated to providing compassionate, high-quality care, and hearing how much it has made a difference for both of you is incredibly rewarding. We will be sure to share your appreciation with our staff-they will be delighted to know their efforts are recognized.If there is anything we can do to further support you and your wife, please don't hesitate to reach out.Warm regards,Sisters Hospitallers CIO


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Review from G N (Son of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident and I find the staff and receptionist always helpful and caring. The holy sisters help as well and are always approachable. The home is very easy to get to by transport. The registered nurse, case manager and staff are always happy and helpful. Thank you.

Reply from Alba Calvo, Communication Officer at St Teresa's Home

Thank you very much for your review. We are very glad that your father is happy with us!


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Review from D A (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very patient, professional, caring and friendly when we come to visit. They have made Mum feel welcome and she’s treated with dignity and compassion.
They have good, clean facilities and the food is really good. So very happy she’s moved here. Thanks to them for all the hard work and
dedication they give to the residents.

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Review from S B (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and sisters at St Teresa's are like a family, very kind and caring everyone seems to love their job. Consequently, the home has a welcoming and warm environment. It’s elegant and immaculately clean, our mother was always beautifully turned out, just as she would have been before her Alzheimer’s.
The residents are treated with dignity and love.

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Review from Nicholas W (Son of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care my mother received at St. Teresa’s, from the moment I had to make the very difficult decision, as her only child, to place her there, through to her death and last month.
She was given a beautiful room, with natural sunlight, that was always clean and tidy.
The
staff were amazingly compassionate, attentive and patient with my mother, even when her mental health deteriorated.
The food was excellent. Visitors were always made to feel a part of the family. Spiritual needs were taken as seriously as physical ones. Imaginative activities brought each day to life.
My mother ended her life peacefully and painlessly at St. Teresa’s, surrounded by the love and prayers of the sisters and staff and it is testament to the quality of their commitment that so many came to her funeral.
I would recommend St. Teresa’s to anybody having to put a loved one in care and wanting to ensure their dignity and quality of life was put front and centre every day.

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Review from Simon S (Stepson of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring ethos at St Teresa's is remarkable. It is a warm and friendly home which really cares about the welfare of those it looks after. Other homes may have more modern facilities, may look good and may be slick at talking the talk but St Teresa's and its remarkable team of carers have something
much more special going for them. They have the palpable warmth and generosity of spirit exuded by the nuns, a team of carers who are genuine and kind and with a sparkle of fun and a manager who has the ability to mix professionalism with a lightness of touch which results in a happy and effective working environment.

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Review from C M (Son-in-law of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to visit. It’s always clean and my mother-in-law and all the residents are in great spirits. The staff are particularly skilled at maintaining the dignity of all the people who live there despite the medical challenges they may be facing.

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Review from Alessandra M (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at St Teresa’s since May of this year (2023). The place is pristine, inviting, warm and all one feels in every single interaction with any member of the staff, from the reception to the floor and events staff, is how much they care for the work they do, and the residents. There
is a sense of dignity and peace. I believe it is because there is a strong Christian ethos grounded in this place. The presence of the hospitalier sisters is pivotal to the peaceful environment the residents enjoy. This is not a job, but a vocation for everyone working here and it shows. My mother lost her ability to communicate in English, she reverted back to her mother tongue (Spanish). Even the staff who don't understand her Spanish go above and beyond to communicate with her. The nutrition, hydration, personal hygiene, pastoral care and mental stimulation are constant in the care plan for these residents. I have volunteered and worked at care homes and St Teresa’s is unique.

Reply from Alba Calvo, Communication Officer at St Teresa's Home

Thank you very much for your kind words! It makes us really happy to read about your experience with us! We always strive to make all our residents feel at home.


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Review from C M (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff who do a great job! Impeccable cleanliness, kind and welcoming atmosphere. Helpful central London location with flexibility and individual attention. Excellent initiative to be offering an outdoor BBQ during weekends in the Summer. Thank you!

Reply from Alba Calvo, Communication Officer at St Teresa's Home

Thank you very much for your review. We are glad that your experience with us has been so positive and that you like our Summer BBQs!


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Review from G A (Nephew of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very peaceful and wonderful ethos at St Teresa’s. Caring and kind staff. The house and gardens are beautifully kept. Excellent food with plenty of choice. A wide range of activities including quizzes, singing, and exercises.

Reply from Alba Calvo, Communication Officer at St Teresa's Home

Thank you very much for your kind words! We always aim to give our residents the best service to make them feel at home.


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Review from J D (Son of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, well-run care home. Carers are always on hand to assist service users. Meal times are very social occasions, and food is generally good - cooked on-site. The rooms are bright and airy, and the fixtures and fittings are well-maintained.

Reply from Alba Calvo, Communication Officer at St Teresa's Home

Thank you very much for your kind words! We always strive to make all our residents feel at home with us.


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Review from Tanya R (Daughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything at St Theresa's Home is wonderful, and my mother is very happy indeed there. Couldn’t be happier with the care she received on a daily basis, and it has transformed all of our lives knowing she is in such safe and caring hands.

Reply from Alba Calvo, Communication Officer at St Teresa's Home

Thank you very much for your lovely words, Tanya. We are very glad that your mum is happy with us!


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Review from Dina M (Daughter of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Teresa’s care home are beyond special. They did a wonderful job looking after our mum, who was on palliative/hospice care from a terminal illness. The staff were all kind, caring and patient. The nuns are remarkable and really provided such tremendous emotional support to my mother.
We felt so lucky to have found this gem. Thank you for everything.

Reply from Alba Calvo, Communication Officer at St Teresa's Home

Thank you very much for your kind words, Dina. We always aim to give our residents the best service to make them feel at home.


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Review from Josie D (Friend of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They are all helpful and make residents comfortable and look after them... as I can see, giving food is no problem, and giving personal care, it's good too.
Around premises is clean and tidy... carers are friendly as well.

Reply from Alba, Communication Officer at St Teresa's Home

Thank you for your kind words, Josie. We always strive to make all our residents feel at home with us.


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Review from Mary-Louise B (Sister of Resident) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In comparison with other care homes we considered for my brother, St Teresa's was the most homely and welcoming and very convenient for my brother's church and for the family to visit.
Other friends who visit are also pleased with the friendly, caring atmosphere.

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Review from C S (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, very caring. A very cosy atmosphere. Lovely garden to sit in. Lots of activities for the residents. Good food. Very efficient in taking my father to the dentist or opticians, especially during Covid. His clothes are well looked after.

Reply from Lucia Clari, Registered Care Manager at St Teresa's Home

Many thanks for your review, Catherine. We are really pleased that both your father and yourself appreciate the quality care that we provide at St Teresa's Home.


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Review from Hugh P (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were uncertain about placing our mother in a care home, but we have been delighted with the results and feel we can trust St Teresa's with her care completely. She is very happy here and gets on well with the staff and other residents. They have kept in touch with us about her welfare as she looks
well and has put on weight since she arrived. It has been a difficult year for us all, but our mother being here has meant we can be at ease as to welfare and happiness.

Reply from Natalia Tobajas, Communications Manager at St Teresa's Home

Thank you very much for your kind words, Hugh. We are really glad that your mother, and therefore, her family, are happy with the care received at St Teresa's. Hospitality is always at the heart of everything we do.


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Review from S T (Friend of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, very caring and kind staff.
My friend is extremely happy here.

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Review from Jane L (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way my mother is cared for at St Teresa's. All the carers and staff show tact and consideration at all times.

Reply from Lucia Clari, Registered Care Manager at St Teresa's Home

Many thanks for your submitting your review, Jane.


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Review from Joanna B (Friend of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted to be able to visit my friend again. Always very courteously greeted by the staff, and I feel y friend is being well and kindly looked after.

Reply from Lucia Clari, Registered Care Manager at St Teresa's Home

Many thanks for your feedback, Joanna. We are very happy to be able to welcome more visitors now.


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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for St Teresa's Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for St Teresa's Home is calculated as follows: ( (151 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Teresa's Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

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Lendell Morrison

Job Title: Registered Care Manager

Joined: 2022

As the Registered Care Manager of St. Teresa’s Residential Care Home, I oversee daily operations to ensure high-quality care while maintaining compliance with regulatory standards. I manage staff, budgets and care plans, fostering a safe and supportive environment for residents. My role requires strong leadership, a thorough understanding of healthcare regulations, and a commitment to person-centered care.


Frequently Asked Questions about St Teresa's Home

What types of Care is St Teresa's Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Teresa's Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does St Teresa's Home have?

There are 26 Single Rooms.

What are the Facilities & Services at St Teresa's Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Teresa's Home to the centre of London?

1.6 mile(s) as the crow flies, distance by road may be significantly further.