St Teresa's Home

40/46 Roland Gardens, London SW7 3PW
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9.9 27 Reviews
  • St Teresa's Home, London
St. Teresa’s Care Home is ideally situated in the heart of West London, encompassing four elegant adjoining residences that have been thoughtfully connected to form a welcoming home with 25 en-suite rooms. It beautifully blends its historic charm with modern, up-to-date interiors.

At St. Teresa’s, residents are encouraged to remain active and social, with a variety of daily activities to join, including dance lessons, walks, quizzes, and concerts. These engaging events are held in the inviting communal spaces, such as the cosy lounge, bright conservatory, dining room, or sunny patio. For those who enjoy the outdoors, even in less favourable weather, garden awnings and heaters ensure comfort and enjoyment throughout the year. Additionally, the home features its own chapel, providing a peaceful space for reflection and religious services.

To help residents feel at home, they are encouraged to bring their own furniture, creating a personalised and familiar environment in their new rooms.

Visitors are always welcome at St. Teresa’s, with visits available every day of the week, ensuring families and friends can remain closely involved in their loved ones’ lives.

In addition to 24/7 professional care, residents also have access to an extensive support network, including:

District Nurses
Hairdresser (with an in-house hair salon)
Optician
Dentist
Chiropodist
St. Teresa’s Care Home provides a nurturing, comfortable environment where residents receive high-quality care while enjoying a vibrant and engaging lifestyle.

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Care Provided by St Teresa's Home

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lendell Morrison (Home Manager)
  • Admission Criteria
    • Private & Social Service with Top-up.
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home do facilitate 24hrs visiting


  • Parking

  • If there's no space in Roland Gardens' street, visitors are encouraged to park in the hospital, which is about a 10 minutes walk to the centre.


St Teresa's Home Reviews (27)

Total of 27, showing 21-27
9.9

St Teresa's Home has a Review Score of 9.9 (9.909) out of 10, based on 14 reviews in the last 2 years. Over all time St Teresa's Home has 27 reviews.

Overall Experience

  • 22
  • 5
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Date Published

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14
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Review from M C (Granddaughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Some of the staff here are such gems - and all of them are dedicated and caring.
I could not ask for a safer, kinder, warmer place for my beloved grandmother.
With thanks.

Reply from Natalia Tobajas, Communications Manager at St Teresa's Home

Thank you for your kind words, Michelle. We always strive to make all our residents feel at home with us.


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Review from Lucy B (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home where my mother settled in very quickly and is very happy. The sense of community is very special. Excellent love and care.

Reply from Natalia Tobajas, Communications Manager at St Teresa's Home

Thank you very much for your lovely words, Lucy. We are very glad that your mum is happy with us!


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Review from Janet W (Niece of Resident) published on 27 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are very well cared for, and the facilities excellent. Rooms are light and airy, clean and comfortable. The staff have always been caring and respectful with residents and welcoming towards visitors.

Reply from Natalia Tobajas, Communications Manager at St Teresa's Home

Thank you very much, Janet, for your kind words! We always aim to give our residents the best service to make them feel at home.


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Review from Maria P (Friend of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

High-quality care. The nuns in the residence make the difference; they truly care for the residents. The installations are very clean, and the food is excellent. Great location. There is a sense of community.

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Review from Maria D (Regular Volunteer) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I started volunteering at St Teresa’s Home more than two years ago, and I’ve been always impressed by how caring, and loving all the sisters and the staff are with everyone. The rooms and the house are lovely, everything is well run, the residents have all they need, and everything is taken care of
for them. But I’m sure that it’s people who make St Teresa’s home special. It really feels like being at home. During one of my mum’s trips a year ago (when we could still travel before COVID), she had the chance to come to St Teresa’ home to visit and ever since, she reminds me how nice it was and how welcome she felt and that should she lived in London, this is the place she’d like to come when she gets older and doesn’t feel like living on her own (and I agree! I really wouldn’t mind having my own room too).

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Review from Lourdes R (Friend of Resident) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Saint Teresa's Home provided excellent personal assistance for my friend helping her to improve her wellbeing through a good diet, daily physical exercise, a variety of activities addressed to maintain good memory and alertness while socializing and having a good time.
Despite the COVID-19 restrictions,
the staff made sure my friend and I maintained good contact not only through phone calls but Skype, and WhatsApp.
My friend was treated with the utmost dignity, and I was always encouraged to stay in touch with the staff who would kindly update me.
I highly recommend this home.

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Review from Janet C (Niece of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle became a resident at St Teresa’s just over a week ago. He likes his room very much, finds the bed extremely comfortable and really enjoys all of his meals!


He is currently isolating on account of COVID-19 regulations, but is taken on daily walks, which he appreciates and, hopefully, in approximately

a week’s time, he will be in a position to meet the other residents.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for St Teresa's Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for St Teresa's Home is calculated as follows: ( (151 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Teresa's Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for St Teresa's Home

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Meet the Team (1)

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Lendell Morrison

Job Title: Registered Care Manager

Joined: 2022

As the Registered Care Manager of St. Teresa’s Residential Care Home, I oversee daily operations to ensure high-quality care while maintaining compliance with regulatory standards. I manage staff, budgets and care plans, fostering a safe and supportive environment for residents. My role requires strong leadership, a thorough understanding of healthcare regulations, and a commitment to person-centered care.