Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN
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9.5 25 Reviews
  • Wellesley Road Care Home, London
Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services.

The Shaw Healthcare brand has grown from company values based around wellness, happiness and kindness, which staff achieve by connecting with each resident, learning about their life's history and supporting care and a daily lifestyle to suit.

Recognised qualifications have been achieved by all care workers, who keep up-to-date with industry regulation and innovation.

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Care Provided by Wellesley Road Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Francisca Ikwuegbu (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015

Funding & Fees Guide for Wellesley Road Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access

Wellesley Road Care Home Reviews (25)

Total of 25, showing 21-25
9.5

Wellesley Road Care Home has a Review Score of 9.5 (9.539) out of 10, based on 20 reviews in the last 2 years. Over all time Wellesley Road Care Home has 25 reviews.

Overall Experience

  • 18
  • 6
  • 0
  • 1
  • 0

Date Published

25
2
3
20
5

Review from Rabia H (Private Carer of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Wellesley Road Care Home is clean, warm and welcoming, it really has a homely feel to it. The staff are always kind, considerate and professional, the way they make people live in a positive way is immeasurable. The cleanliness of the home is excellent and the nurses are always present to help the
residents. I highly recommend Wellesley Road Care Home.

Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Here at Wellesley Road, the team strive to achieve the best care possible for our residents. We are so pleased to hear that your experiences have been positive. Thanks for your review.


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Review from Sian (Daughter of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I deeply regret the time my mother was at this care home. I would not recommend if your relative is physically compromised and suffering dementia, as they are not specialists.

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Review from David P (Brother of Resident) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my sister into the care home on December 28th. I was full of trepidation, stress and fear!
We had prepared her room with familiar items from her flat and she was beaming when she saw the room with the photos and her artwork and other familiar things.
She settled in really well, helped by an
extremely empathetic staff and management. I couldn't have asked for more.
Her first two days she ate all her food, participated in activities and was interacting with other residents.
I am now back home in Spain but with such a feeling of well-being, knowing that my sister is being cared for by an empathetic and professional staff.
I can't name the staff here but you know who you are. Many, many thanks and I wish you all and residents a Very Happy New Year.

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Review from Carol S (Niece of Resident) published on 30 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was at this care home for about 3 years. He had Alzheimer's and dementia. The care he was given was excellent. He was always happy and treated with respect until his last days. I never worried about him there because I knew he was being well taken care of. Thank you so much to the staff.

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Review from Anne W (Cousin of Resident) published on 24 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's cousin was moved to Wellesley Road Care Home when they first opened in late summer 2015. She was already suffering from advanced dementia and the transition proved quite traumatic and she sadly died in Feb 2016. I must say, however, despite the inevitable teething troubles, she was treated
with great respect and kindness. The purpose-built home was of an extremely high standard with very pleasant, comfortable, en suite rooms and lovely, light communal areas. I wouldn't hesitate to recommend it to anyone looking for residential or nursing care for a relative the staff did go out of their way to be helpful and provide a good standard of care.

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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Wellesley Road Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Wellesley Road Care Home is calculated as follows: ( (142 Excellents x 5) + (73 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 232 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellesley Road Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Dariosh

Dariosh Erfani

Job Title: Maintenance Operative

Joined: 2015

Dedicated, hardworking, prioritising health and safety in our Care home, interacting with residents in a person-centred mode. Proud to be part of a committed team.