Weybourne

1 Finchale Road, Abbey Wood, London SE2 9AH
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9.7 86 Reviews
  • Weybourne, London
Weybourne care home, located in the leafy heart of Abbeywood in the Royal Borough of Greenwich, is a care facility providing residential care for older people living with dementia.

Weybourne provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provides 24-hour person-centred dementia care.

The home provides a central courtyard garden that is safe and secure allowing residents to relax and enjoy outdoor activities.

At the heart of Weybourne is its philosophy of care, The Eden Alternative, where social interaction and engagement is encouraged and boredom is eradicated by addressing the three plagues of loneliness, helplessness and boredom within the home.

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Care Provided by Weybourne

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lejla Mustafic (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Weybourne

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,248
    • Self-Funded Residential Dementia Care from £1,248
    • RESPITE Self-Funded Residential Care from £1,373
    • RESPITE Self-Funded Residential Dementia Care from £1,373

  • The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.
  • (these prices are only a guideline, please contact Weybourne to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Weybourne Reviews (86)

Total of 86, showing 21-40
9.7

Weybourne has a Review Score of 9.7 (9.737) out of 10, based on 68 reviews in the last 2 years. Over all time Weybourne has 86 reviews.

Overall Experience

  • 64
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Date Published

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Review from Sue R (Daughter-in-law of Resident) published on 14 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a testing time placing my mother-in-law in a home, however, the staff have been amazing and helpful during the transition period. The different activities and 'going on's' show what a happy and helpful place this is.

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Review from L G (Daughter of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the above care home for one year. She received first-class care and I can honestly say she was kept clean and well-fed every day she was there. Her carers were loving and looked after her with great respect and love. Her room was always clean as was her bedding. Me and my family were
all very happy with Weybourne Care Home.

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Review from A M (Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well looked after. A great change for me because had to leave my home and became homeless. Great service - outstanding. Realised how very hard carers work. More personal care than in my hospital visit before Weybourne.

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Review from V R (Brother of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Weybourne for 2 years and she is more confident and happy. Weybourne is at very high standard. Manager always notifies me and keeps me posted even for little things which is lovely. Food is excellent according to my sister. I think this is an outstanding home and credit goes to
the manager who trained her staff. Well done!

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Review from J S (Son of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, excellent facilities and excellent staff.

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Review from Angie W (Sister of Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The experience I get from the care home is good, they provide good support for the residents and they are always treated with respect and dignity. The staff are always helpful and kind. The management is very nice and you can always discuss any concerns. The rooms are always clean and tidy and the facilities
are clean. There is always something for the residents to do and the care home is safe and secure.

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Review from J B (Daughter of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Weybourne is an outstanding care home and Mum is very happy to be here. The activities coordinator is fantastic and keeps Mum busy and feeling wanted. The food is amazing and diverse (all due to the chef). The care home manager is always approachable and receptive to suggestions. Our whole family are
very fortunate to have Mum in Weybourne.

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Review from C M (Sister-in-law of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone appears to be very clean and the resident seems very happy here.

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Review from K M (Brother of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean, friendly and caring staff. Very welcoming when we visit.

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Review from T B (Son of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad has been here for 2+ years and had some teething problems before but home has really got better. The staff are good at their jobs.

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Review from W W (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't have many words to say about Weybourne and its staff, from the home manager to the chef, exceptional! Thank you, Weybourne.

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Review from David P (Husband of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff and always clean.

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Review from Rodney P (Husband of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife had the most loving care from all the staff until her death.

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Review from A B (Daughter of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was first admitted in May 2022. During the early part of his stay, I felt that his health suffered, due to water retention in his feet and legs. I raised this concern with the manager but mostly, I was ignored. It was very demoralising. Eventually, in April 2023, the home came under new management
and I knew my dad was in kind, caring, capable hands so I didn't worry anymore. Also, the new manager was approachable, kind and a person of 'action', not just words.

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Review from D D (Sister of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say one word really, outstanding. I am extremely happy with the service that my sister is receiving from your services. My mind is at ease knowing that she is being well looked after, the staff are extremely efficient and are always ready with a smile. I totally love the fact that they
are not just left in a chair or a bed and that they still go out into the community and that there are activities put in place. I feel still totally satisfied with all the care that is provided.

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Review from L Y (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to leave my feedback to Weybourne I can't thank everyone, more importantly, everyone was lovely to my mum. Every time I came to see her, she looked always 'stunning' and always happy. I know everyone was looking after her well including myself. They went the extra mile with my mum until
the end. The home manager worked the extra mile when I received the worst notice about mum but I felt so comfortable and loved with the bad news. She looked after me, and all of them looked after me. The manager opened Weybourn's door to me any time. I miss my mum and coming over and spending some time with them. They are very kind and care for me always.

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Review from M C (Friend of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly care home. Staff extremely caring and helpful to residents and families.

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Review from R C (Friend of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff extremely helpful and caring. Very attentive to residents and helpful to visitors.

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Review from L B (Daughter-in-law of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Very kind.

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Review from S K (Friend of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely home and staff. Very clean and welcoming and tend to everyone's needs. Always checking and making sure my friend and guests are ok. I would recommend.

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Current Review Score: 9.7 (9.737)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Weybourne is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 68 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 67 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Weybourne is calculated as follows: ( (615 Excellents x 5) + (150 Goods x 4) + (28 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 794 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Weybourne is based on 67 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 67 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Lejla Mustafic

Job Title: Registered Manager

Joined: 2025

Registered Manager