Cedar Court Care Home

138 Lensbury Way, Abbeywood, London SE2 9TA
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8.3 35 Reviews
  • Cedar Court Care Home, London
Cedar Court care home in London makes sure residents’ needs and high quality care is upheld.

Trained, compassionate staff give residents the support they need.

Residents have lots of social activities to suit their interests.

Healthy food is served that can meet residents' dietary requirements.

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Care Provided by Cedar Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Owner
  • MKR Healthcare Ltd
  • Person in charge
  • Richard Buckland (Manager)
  • Admission Criteria
    • 65 years+
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cedar Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,371
  • (these prices are only a guideline, please contact Cedar Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Cedar Court Care Home Reviews (35)

Total of 35, showing 1-20
8.3

Cedar Court Care Home has a Review Score of 8.3 (8.291) out of 10, based on 3 reviews in the last 2 years. Over all time Cedar Court Care Home has 35 reviews.

Overall Experience

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Review from Thelma L (Sister of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff look after my brother with kindness, patience and dignity, they listen to him and calm him if needed and encourage him to join in activities. Any medical concerns are dealt with efficiently with a GP if necessary. The staff keep me informed I have no concerns about talking to the staff if
I am worried about anything to do with my brother's care. They always listen and take action if needed. I have peace of mind that my brother is in a safe environment.

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Review from Paula A (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the home in any way. The care my mum receives is top level. The staff are so caring and friendly, they make everyone feel so welcome. They go above and beyond caring for the residents and helping us (family) when we are struggling with watching our loved ones health decline.

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Review from S K (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place! The staff are genuinely friendly, caring, and loving. I asked my Mum how she feels living at Cedar Court and she said "Part of something.". Due to Mum's dementia, she has some very challenging behaviours which are managed very well. The carers are absolutely outstanding. I can
never praise and thank them enough! I feel Cedar staff are part of my Mum's and my family, thank you.

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Review from John K (Son of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly atmosphere, really nice staff, always get a warm welcome. I find comfort in the fact that my mum is being looked after by such caring and kind people. Clean building and well-maintained rounds. The staff seem so much more friendly than the care home my mum was previously at.

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Review from Trudi H (Daughter of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Cedar Court Care Home has been amazing. My mum was here for over two years in which she was well looked after and wanted for nothing. The staff are absolutely amazing and extremely caring and helpful which with us living in Spain made this easier and peace of mind as we knew Mum
was being looked after.

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Review from Timothy P (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience. I could see my family member was well looked after and was comfortable and well.

Reply from Olivia Shields, Marketing Assistant at Cedar Court Care Home

Thank you, Timothy, for letting us know how we are doing at Cedar Court Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Moira H (Daughter of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mother arrived at Cedar Court, she has been well looked after, has been treated with dignity and friendship. The staff have been respectful, also always willing to talk and keep me updated. Every visit, they are friendly and welcoming. My mother adores them all, and I can see why every
time I visit.

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Review from Heather S (Sister-in-law of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank staff (including the handyman) for all their care and kindness during a very difficult time for everyone. Whatever is happening you are always treated as family and made welcome. This facility always seems filled with laughter and love, so very important for clients and visitors.

Reply from Olivia Shields, Marketing Assistant at Cedar Court Care Home

Thank you for your wonderful feedback about our home. The care and wellbeing of every resident is our number one priority, so we are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Review from Doreen C (Sister of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and the staff are very calm and friendly and the care they give is excellent and what I see when I visited the home they are attentive. Would never hesitate to recommend this home.

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Review from Jonathan M (Regular Volunteer) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I regularly go in and do a hymn sing with the residents.
I am also often called in when there are end of life issues.
I have always found, over the past seven years, the home to be friendly, helpful and dignity-giving to the residents.

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Review from Patricia K (Sister of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister became a resident of Cedar Court in March 2021. She was in another care home for 11 weeks and went from there into hospital for 6 months. I was very anxious about her moving into another care home because of previous experiences. I was very soon made to feel reassured that she was happy and
well cared for. I have been kept fully informed of any changes to her health/care (she was very underweight) and needs constant encouragement to eat. They have even managed to get her to put in a few pounds. I have nothing but praise for the care and kindness she receives from the staff who work in a very challenging profession as well as the additional pressures that the Pandemic has presented.

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Review from Jeanette K (Daughter of Resident) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent - very attentive to both my mother and us - always happy to see you - the residents all seem pleased to be there - home is very clean and bright - all staff are lovely and cannot do enough for their residents.
Excellent.

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Review from Kathryn S (Daughter-in-law of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy that dad has settled here, he is very happy at Cedar Court. Staff are always very pleasant and helpful when we phone and visit. They seem to genuinely care about the residents. Thank you to all the staff at Cedars Court Four Season's Healthcare are very lucky to have them.

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Review from Ruth S (Daughter of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited Cedar Court Care Home to spend some time with my Mother and brought along an old friend and neighbour of hers. We were greeted in the usual warm manner and taken to my Mother's room. She has a lovely room overlooking the garden and as ever, it was spotlessly clean. She has settled well in
the home and is very well looked after. I can see just how much she is cared for and the amount of effort the staff go to to ensure she is comfortable and relaxed. I know quite a few members of staff now, all of which are lovely. They really are like a family, for which I am very grateful.

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Review from Jean B (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loved being at Cedar Court. She loved the staff and chose the home because of the animals. They were brilliant with me, keeping in touch and letting me when she wasn't well. Because I am in Australia, it made me feel so much closer. I always thought that she was safe, and they did that for me. Nothing
but praise for them. She would not have lasted had she stayed in her own home. A big thank you to them all.

Reply from Olivia Shields, Marketing Assistant at Cedar Court Care Home

Thank you, Jean, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Review from Susan T (Wife of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From the terrible day that I took my husband to Cedar Court, knowing it would be the last time he would ever see his home again, the greeting they gave us was lovely. The home may be a little tired and need updating, but that is irrelevant as to the care they provide. They always make me feel welcome
when I visit. Now under these most difficult times, they are more than happy to keep me updated on the phone. I cannot express my gratitude enough for the care and understanding they give my husband.

Reply from Olivia Shields, Marketing Assistant at Cedar Court Care Home

Thank you, Susan, for your comments about your recent experience at Cedar Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Stephen W (Brother of Resident) published on 16 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank a lot of the team at Cedar Court for looking after my sister until she recently passed away. Over the years I have become friends with a lot of the staff. Even when under extreme pressure they still made time to tell me how my sister was. I wasn't there at the end but I know the
carers were. Knowing that she was not by herself is very comforting. Thank you from the bottom of my heart and I will keep in touch.

Reply from Olivia Shields, Marketing Assistant at Cedar Court Care Home

Thank you, Stephen, for your feedback and for taking the time to share your experience at Cedar Court Care Home. We are so sorry to hear about your sister, but pleased you felt your she received great care and hope that her time at Cedar Court did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to reach out.


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Review from Peter R (Husband of Resident) assisted by family/friend published on 16 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My visits always found the staff very helpful and friendly. As time went on my wife became very ill until she passed away. Unfortunately, I wasn't able to be by her side but the carers were and that is very comforting to me. At this difficult time, the team at Cedar Court was amazing, very caring and
compassionate.

Reply from Olivia Shields, Marketing Assistant at Cedar Court Care Home

Thank you, Peter, for taking the time to share your feedback about our home. We are so sorry for your loss, and offer our sincere condolences on the passing of your wife. Thank you for the wonderful comments about our team at Cedar Court; they are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything more we can do, please do not hesitate to reach out.


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Review from Jeanette D (Wife of Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Court's staff cared for my husband for nine years with so much love and respect. It is a lovely home where the staff go above and beyond the care they give. I was also made to feel so welcome, part of a living, caring family. I will never be able to thank them enough.

Reply from Olivia Shields, Marketing Assistant at Cedar Court Care Home

Thank you, for letting us know how we are doing at Cedar Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.


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Review from K S (Niece of Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so helpful and I love how much my aunt is encouraged to join in with activities.
The management go above and beyond for both my aunt and family. I would hate for her to be anywhere else.

Reply from Kristen Fitzgerald, Marketing Assistant at Cedar Court Care Home

Thank you for your positive feedback towards Cedar Court Care Home. We are pleased to hear how satisfied you are with your experience, and with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.


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Current Review Score: 8.3 (8.291)

Overview of Review Score

The Review Score of 8.3 (8.291) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Cedar Court Care Home is calculated as follows: ( (27 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.569 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 3 Positive Reviews ÷ 9.4 = 0.319

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Richard

Richard Buckland

Job Title: Home Manager, Cedar Court Care Home in Abbeywood

“The residents are what makes my job so special and enjoyable.”


Richard has worked in the Health and Social Care sector for 18 years. He began his career at Cedar Court as a Care Assistant, before working his way up to becoming Home Manager in 2016. Richard has always enjoyed the company of the elderly and hearing about their life stories, which is why he jumped at the chance to work at Cedar Court.


What do you enjoy most about your job?
The residents are what makes my job so special and enjoyable. Every day brings new stories, challenges and lots of laughter.


What are your favourite hobbies and pastimes?
My family along with my residents are my biggest priority. I finally married the love of my life in 2019 after 23 years!


I also love to be out in the garden, which is a bonus as Cedar Court has a lovely big garden and my residents love to get involved in helping me with gardening


Are there any highlights in your career you are particularly proud of?
I’m extremely proud of being nominated for and winning the Dementia Care Champion of the Year 2019. I was also nominated for Best Dementia Home Manager at The National Care Awards and I was selected for the final 5, but unfortunately was pipped to the post for that one.


What are your Qualifications?
I started as a Care Assistant in 2002 and after completing my NVQ2 & 3, I was offered the job of Team Leader, which I thoroughly enjoyed, as I love a challenge. In 2013, I became the Deputy Manager and then Home Manager in 2016, which I feel is my vocation in life.


What top tips would you give someone when looking for the right care home?
Pick up the phone and have a chat, do as much research as you can and don't be afraid to ask lots of questions. If the home is right, you will just get a gut feeling as soon as you walk in (well, this is what all of our relatives tell us anyway!).


Frequently Asked Questions about Cedar Court Care Home

What types of Care is Cedar Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cedar Court Care Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does Cedar Court Care Home have?

There are 41 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Cedar Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cedar Court Care Home to the centre of London?

11.8 mile(s) as the crow flies, distance by road may be significantly further.