Abbey Ravenscroft Park Nursing Home has a Review Score of 8.8 (8.764) out of 10, based on 9 reviews in the last 2 years. Over all time Abbey Ravenscroft Park Nursing Home has 36 reviews.
Review from H C (Daughter of Resident) published on 14 March 2025
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Review from S R (Sister of Resident) published on 11 March 2025
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Reply from Amit Patel, Business Manager at Abbey Ravenscroft Park Nursing Home
Hi there, Thank you for your kind words. It is great to hear that you have had pleasant and positive experience in house. Please do reach out to our staff in house should you require any assistance who will be happy to help.
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Review from M C (Husband of Resident) published on 26 February 2025
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Review from Francesca F (Daughter of Resident) published on 19 February 2025
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Review from Neil N (Son of Resident) published on 6 February 2025
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Review from Jeremy C (Brother of Resident) published on 30 January 2025
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Review from V B (Friend of Resident) published on 22 July 2024
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Reply from Amit Patel, Business Manager at Abbey Ravenscroft Park Nursing Home
Thank you for your kind words! We're glad to hear your friend is comfortable and enjoying the updated lounge and garden. We appreciate your feedback and are happy that our activities and care are making a positive difference.
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Review from Carl M (Son of Resident) published on 7 February 2024
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Review from Tina T (Daughter of Resident) published on 15 January 2024
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Review from S I (Sister of Resident) published on 25 November 2021
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Reply from Serge Tsvetkov, Marketing Manager at Abbey Ravenscroft Park Nursing Home
Thank you very much for your positive review! Comments like these help many families choose a care home for their loved ones. Wishing you and your family well!
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Review from M B (Daughter of Resident) published on 14 August 2020
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Reply from Serge Tsvetkov, Marketing Manager at Abbey Ravenscroft Park Nursing Home
We really appreciate you completing this review. We strive as a team to keep the residents and staff safe! We are particularly proud of the incredible work our staff do each and every day while we work through COVID-19.
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Review from Angela R (Daughter of Resident) published on 10 August 2020
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Review from J B (Daughter of Resident) published on 7 August 2020
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Reply from Serge, Marketing Manager at Abbey Ravenscroft Park Nursing Home
Thank you very much for your positive review! We strive as a team to keep the residents and staff safe!
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Review from Michael G (Son of Resident) published on 28 July 2020
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Reply from Serge Tsvetkov, Marketing Manager at Abbey Ravenscroft Park Nursing Home
Thank you for your positive review of Abbey Ravenscroft Park Nursing Home and the team. Comments like these help many families choosing a care home for their loved ones.
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Review from Jeanette D (Daughter of Resident) published on 23 July 2020
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Review from Julie (Granddaughter of Resident) published on 21 July 2020
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Reply from Serge, Marketing Manager at Abbey Ravenscroft Park Nursing Home
Thank you for your positive comments about our home. I will share this review with the team, I am sure the home manager and the team will be delighted by your feedback for Abbey Ravenscroft Nursing Home.
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Review from Ann D (Wife of Resident) published on 17 July 2020
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Reply from Serge, Marketing Manager at Abbey Ravenscroft Park Nursing Home
Thank you very much for your positive review, Ann. We strive as a team to keep the residents and staff safe.
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Review from Neil (Nephew of Resident) published on 16 July 2020
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Review from Helen S (Niece of Resident) published on 5 May 2020
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Review from Cheryl K (Relative of Resident) published on 27 November 2019
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The Review Score of 8.8 (8.764) out of 10 for Abbey Ravenscroft Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.451 for Abbey Ravenscroft Park Nursing Home is calculated as follows: ( (53 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 102 Ratings = 4.451
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.313 Points relating to the number of positive Reviews for Abbey Ravenscroft Park Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 8 Positive Reviews ÷ 15.6 = 0.513
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Apr 2024
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