Abbey Ravenscroft Park Nursing Home

3/6 Ravenscroft Park, Barnet EN5 4ND
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8.8 36 Reviews
  • Abbey Ravenscroft Park Nursing Home, Barnet
Abbey Ravenscroft Park benefits from a quiet and scenic location, in which residents are able to achieve a relaxing and flexible daily lifestyle while benefiting from quality care provision.

The home welcomes both long-term and respite stays, including for dementia care for which carers are specifically trained.

Regulatory objectives are taken seriously, in an environment that is ideal for physical disabilities and with a team who are also qualified in palliative care techniques.

Care Provided by Abbey Ravenscroft Park Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 78 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mable Gogo (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Abbey Ravenscroft Park Nursing Home Reviews (36)

Total of 36, showing 1-20
8.8

Abbey Ravenscroft Park Nursing Home has a Review Score of 8.8 (8.764) out of 10, based on 9 reviews in the last 2 years. Over all time Abbey Ravenscroft Park Nursing Home has 36 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

I have found all nursing and care staff to be very attentive, kind and caring towards my father. At times when my father was in distress they responded in a calm and professional manner. The home is always clean, warm and tidy. The food served is of a good quality with plenty of choice. My father has
taken a while to settle into his new surroundings with the help and support of staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very good here tended my mum very well.

Reply from Amit Patel, Business Manager at Abbey Ravenscroft Park Nursing Home

Hi there, Thank you for your kind words. It is great to hear that you have had pleasant and positive experience in house. Please do reach out to our staff in house should you require any assistance who will be happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

My wife arrived at the home approx 2 1/2 years ago and in that time was treated with the respect and care I would expect from a nursing home. Also when I or my family or her friends visited her we were all treated with kindness. I cannot praise the staff enough for the dedication shown to my wife in
this time, especially end of life care.

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Overall Experience  Overall Experience 5.0 out of 5

I can't say enough good things about Abbey Ravenscroft. Our father has been living there since February 2024 and we are incredibly grateful for the level of care and compassion the staff provides. The facility is clean and well maintained and the staff goes above and beyond to ensure that residents
feel comfortable and supported. The caregivers are truly compassionate always taking the time to get to know each resident and their individual needs. The activities offered are diverse and engaging, helping Dad stay active both physically and mentally. What stands out most is the genuine warmth and kindness that surrounds the whole environment. It's clear that the staff is dedicated to making the residents feel like family. We have peace of mind knowing Das is in capable hands and I highly recommend Abbey Ravenscroft to anyone looking for a caring place for their loved ones.

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Overall Experience  Overall Experience 3.0 out of 5

The care team are hard working but there could be more of them! Due to necessary record keeping the staff/resident contact time is less than would be desired. A CQC review in 2024 has seen a significant improvement in both the decor and care provided. The newly hired manager is providing some much-needed
person-centric care leadership. My mother is happy and safe and with the new efforts in providing activities have seen her come out from her room with greater frequency. The food is improving too.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, polite, competent, professional, patient and attentive. My brother has been treated with dignity and compassion throughout his stay, which has lasted several months and our visits to the home were always positive experiences.

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Overall Experience  Overall Experience 4.0 out of 5

The main lounge area has been made very pleasant, having been rearranged. The staff are kind and friendly. The garden looks good. My friend is comfortable and well cared for. They have various activities for stimulation.

Reply from Amit Patel, Business Manager at Abbey Ravenscroft Park Nursing Home

Thank you for your kind words! We're glad to hear your friend is comfortable and enjoying the updated lounge and garden. We appreciate your feedback and are happy that our activities and care are making a positive difference.


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Overall Experience  Overall Experience 5.0 out of 5

My father had been a resident at Abbey Ravenscroft Park Nursing Home for four years. We truly believe it was the excellent care he received that kept him alive for so long. He always looked clean and nicely dressed.
The carers and nurses were all amazing and so approachable. The reception and management
were always on hand to help with any queries.
Thank you again.

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Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Abbey Ravenscroft Care Home from August 2023, up to his 'Passing into Spirit' in December 2023. Throughout, the staff were professional, friendly and caring. We were regularly updated as required. My father had a nice room on the ground floor. The food was excellent. The staff even
made my father a birthday cake on the day. The venue is very clean and tidy. There is a nice rear garden. Excellent parking around the location. Thank you Abbey Ravenscroft Care Home for making what was a difficult situation for us, so much easier. We had peace of mind that my father was constantly well cared for whilst he was in residence.

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Overall Experience  Overall Experience 4.0 out of 5

Very well run with caring and experienced staff. His room was always kept clean and his every need was catered for. Moved to be near us on 17.11.21. Would recommend this nursing home most highly.

Reply from Serge Tsvetkov, Marketing Manager at Abbey Ravenscroft Park Nursing Home

Thank you very much for your positive review! Comments like these help many families choose a care home for their loved ones. Wishing you and your family well!


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Overall Experience  Overall Experience 4.0 out of 5

My mum went into the home on 26th March 2020, so both hers and the family experience is coloured by the pandemic and the transformation in the way homes are run. That is why - with a total lack of visiting until 15th July - I cannot comment from seeing it. However, both the manager and nursery staff
have phoned and kept me up to speed; they have looked after Mum well in difficult circumstances.

Reply from Serge Tsvetkov, Marketing Manager at Abbey Ravenscroft Park Nursing Home

We really appreciate you completing this review. We strive as a team to keep the residents and staff safe! We are particularly proud of the incredible work our staff do each and every day while we work through COVID-19.


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Overall Experience  Overall Experience 5.0 out of 5

My dad came to Abbey Ravenscroft Park Nursing Home following a six-month stay in hospital after breaking his hip in the summer of 2019. My father had been suffering with continuing medical needs for some time and was in multi-organ failure when he arrived and nearly ready for palliative care. We settled
in very well as every single member of staff was kind and lovely to him from the start and throughout. Thanks to the dedication of the team my dad enjoyed a further three months of life. Even when the pandemic came and we had to visit him from the window, the team enabled him to see us and took excellent care of him. Truly professional. He passed peacefully on April 3rd 2020.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Ravenscroft Park Nursing Home on 19th March 2020, due to dementia and I could no longer care for her at home. She has had excellent care at the home and is being very well looked after. She is very calm and content. She is not distressed or in any pain. She is eating, drinking
and sleeping well. Sadly, I cannot visit due to the covid19 lockdown, but when I phone, I am always told that she is alright. The home itself looks very nice.

Reply from Serge, Marketing Manager at Abbey Ravenscroft Park Nursing Home

Thank you very much for your positive review! We strive as a team to keep the residents and staff safe!


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Overall Experience  Overall Experience 4.0 out of 5

My mother began her stay in December 2018. She needed a nursing home due to her lack of mobility following a leg break and early dementia, and Abbey Ravenscroft was our choice. From the outset, we felt extremely comfortable with the very caring and friendly attitude of all staff and management, which
was sustained throughout her stay. Sadly, the last time we were able to visit was in February 2020, when the home took early preventative measures to avoid Covid-19. Mum was profoundly deaf and her comprehension of written communication had deteriorated. Happily, we saw her via a video phone call, spontaneously arranged by the home's manager, and Mum was thrilled to see us. Sadly, she passed two weeks later, and the home continued to be very sensitive and empathetic in our subsequent contact. For the length of her stay, all staff did a very good job, and we greatly appreciate the care and love she received.

Reply from Serge Tsvetkov, Marketing Manager at Abbey Ravenscroft Park Nursing Home

Thank you for your positive review of Abbey Ravenscroft Park Nursing Home and the team. Comments like these help many families choosing a care home for their loved ones.


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Overall Experience  Overall Experience 4.0 out of 5

My father spent over three and half years living at Abbey Ravenscroft Park Nursing Home and I wanted to take this opportunity to say how happy both my husband and I felt with the amazing care he received whilst living there. Sadly, my father passed away in April and although we were unable to visit
him after 12th March due to the extra care the Manager and her team was providing to safeguard the residents during COVID-19, we were able to take great comfort knowing that dad was receiving the excellent professional care he had always received since arriving at the home from all the staff. Thank you to every member of the incredible team working together to make each resident happy and secure. As daily visitors we always found hard-working colleagues working together to give the best care possible for all the residents in the home, but never too busy to always stop and attend to their needs. We have no hesitation in recommending this amazing nursing home.

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Overall Experience  Overall Experience 4.0 out of 5

My step-grandmother has been a resident at Abbey Ravenscroft Nursing Home for two and a half years.
She is well looked after and clearly loved by the very kind carers of this nursing home who always have time to chat.
Her bedroom is very comfortable and she is able to look out of the window onto
the beautiful view of the park opposite.
The conservatory has recently been built which makes the common room an even brighter place with views and easier access to the garden.

Reply from Serge, Marketing Manager at Abbey Ravenscroft Park Nursing Home

Thank you for your positive comments about our home. I will share this review with the team, I am sure the home manager and the team will be delighted by your feedback for Abbey Ravenscroft Nursing Home.


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Overall Experience  Overall Experience 4.0 out of 5

My husband was transferred to Ravenscroft from the Royal Free Hospital after a fall resulting in a bleed on the brain, meant he was no longer well enough to be cared for at home.
I was visiting at least three times a week, and was very satisfied with the care he was receiving from the very friendly
and caring staff, both medical and care-related, who dealt with his often agitated, and sometimes difficult demeanour with great patience and humour.
However, due to Coronavirus, and lockdown, I haven't been able to see my husband for the last 16 or so weeks, and this is very hard. The only consolation I have is that I know that he is being well cared for. Because he has no conception of time he doesn't realise how long he has been in the home, or how long since he has seen me. I telephone every other day, and can't always speak to him, but although times must be very difficult for the staff, they always take a moment to speak to me, tell me how he is doing, and ask how I am, as I do.

Reply from Serge, Marketing Manager at Abbey Ravenscroft Park Nursing Home

Thank you very much for your positive review, Ann. We strive as a team to keep the residents and staff safe.


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Overall Experience  Overall Experience 5.0 out of 5

Although my Uncle was only in Ravenscroft Park for a short end of life stay after being in hospital, he was well looked after and the staff were very helpful and sympathetic. The admin staff were very helpful in advising us what to do after he passed away, and as we live a long way away, their local
contacts and advice were very helpful in sorting things out easily and promptly.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at Abbey Ravenscroft are taking incredible care of my aunt. She needs dialysis treatment three times a week and suffers from bipolar. Every time I visit, I can see the life in her eyes again after the long stint in the hospital before she became a resident. She glows when speaking of the nurses
and always has a story to tell me about having her nails painted and hair cut (she's a very glamorous woman!) The staff here are clearly exceptional.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was in Abbey Ravenscroft for only six weeks before she passed away on 28th February. She was very well cared for and the standard of care she received was excellent, especially in her last remaining days. They could not do enough for her. When the staff came in at the start of their shift,
they would always pop their head around the door and say hello, even when the family were there and they always made you feel welcome. As a family, we could not fault the care and compassion that they had shown to us when she passed away. I am so pleased that we chose this care home and would highly recommend it. A great big thank you to you all on behalf of her family.

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Current Review Score: 8.8 (8.764)

Overview of Review Score

The Review Score of 8.8 (8.764) out of 10 for Abbey Ravenscroft Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.451 for Abbey Ravenscroft Park Nursing Home is calculated as follows: ( (53 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 102 Ratings = 4.451

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.313 Points relating to the number of positive Reviews for Abbey Ravenscroft Park Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 8 Positive Reviews ÷ 15.6 = 0.513

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2024

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Abbey Ravenscroft Park Nursing Home

What types of Care is Abbey Ravenscroft Park Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Ravenscroft Park Nursing Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Abbey Ravenscroft Park Nursing Home have?

There are 70 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Abbey Ravenscroft Park Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Abbey Ravenscroft Park Nursing Home to the centre of Barnet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.