Appletree Court Care Home

158 Burnt Oak Broadway, Edgware HA8 0AX
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9.7 65 Reviews
  • Appletree Court Care Home, Edgware
Appletree Court is a purpose-built care home offering elderly residential, nursing and dementia care. A professional team has furnished the home to a high standard, providing elegance and comfort.

The 'home from home' feel at Appletree Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Appletree Court a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

The dining experience at Appletree Court boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Activities and day trips are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. Frequently residents are taken on day trips near and a little further from the home. The trips are very popular and recently, days out to Southend on Sea, Brent Cross Shopping Centre, RAF Museum Colindale, Crews Hill Garden Centre and Paradise Wildlife Park, Broxbourne have been greatly enjoyed.

Respite care at Appletree Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided by Appletree Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Iqbal Gurib (Care Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (77)
    • Single Rooms with ensuite Wet Room (77)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Appletree Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,520
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,810
    • Self-Funded Nursing Dementia Care from £1,843

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Appletree Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Appletree Court Care Home Reviews (65)

Total of 65, showing 21-40
9.7

Appletree Court Care Home has a Review Score of 9.7 (9.716) out of 10, based on 13 reviews in the last 2 years. Over all time Appletree Court Care Home has 65 reviews.

Overall Experience

  • 45
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Date Published

65
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52

Review from Carol K (Sister of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault this care home. The staff are very caring, friendly and they take time to listen to the people in their care (and families). They engage them in many activities. Very clean, great visiting times and you can leave knowing your loved ones are in good hands. Highly recommended.

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Review from J R (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been resident together at Appletree Court since just before the pandemic in 2020 and we have always been happy with the lovely surroundings, welcoming atmosphere and kind and friendly staff. We cannot thank them enough for all that they have done to support our father since our mother
passed away and the kindness with which they have cared for him. He continues to live happily at Appletree Court where he has company and a purpose, having been encouraged to put his artistic skills to good use helping to make decorations for events. It is reassuring to know that he is happy. We are glad that we found Appletree. We were especially grateful for the wonderful afternoon tea reception that was provided for our family and friends following Mum's funeral. The dining room was beautifully decorated, the tables set with pretty china and the buffet delicious. Family members who had not previously visited Appletree Court were impressed with everything they saw. Thank you all!

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Review from K K (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Summer Garden Party at Appletree Court Care Home in Burnt Oak, Edgeware was a spectacular event and we all didn't want it to end. It was lovely to see so many residents and family/friends and staff joining in with this day of music, food and fun. It far exceeded my expectations - an absolute joy
of an afternoon. The live music had everyone singing along - and a few were dancing too! The barbecue was plentiful and delicious and desserts and fruit platters were enjoyed by all. Such a dedicated team of staff at Appletree. I am glad my mum's here.

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Review from Nasim P (Sister of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough for the care and kindness the staff give to my brother. Nothing is too much trouble for them. They are very friendly, polite, and helpful to the residents and their relatives.

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Review from J A (Friend of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was a lovely place to visit my friend. It was welcoming and bright. The staff were really helpful, and the interaction between my friend and his family with them shows that the staff take really good care of him. I attended a birthday celebration, which was arranged with the home's blessing,
which was really touching.

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Review from I H (Cousin of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and caring staff with a good sense of humour. Helped our function run smoothly. Thank you.

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Review from Giovanni G (Husband of Resident) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After the covid restrictions, it was lovely to see the home back to life. I am referring to the entertainment that was provided during the Queen's festival, the place seemed just like it was in pre-covid times. On this special day, the lounge was full, spilling into the garden, there was music and a
lady singer. The staff were all full of smiles and some were dancing with the patients. A lot of the efforts must go to the management and the organisation.

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Review from S D (Brother of Resident) published on 3 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff. Proper security. All good.

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Review from Elaine G (Daughter of Resident) published on 7 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is pleasant and well run. The staff are amazing and always have time for you and your family member.

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Review from Allison M (Daughter of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here since October 2021 and has settled in very well. She has been treated with respect and dignity by members of staff and made to feel secure and welcome. All staff and management are very polite, helpful and understanding.

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Review from Michael B (Brother of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed on our first visit (delayed because of COVID). Everywhere was clean and the covid security on arriving was excellent. There was a nice atmosphere and the staff were very professional, helpful and friendly. Our relative was seen to be well cared for and treated with respect. Any enquiries
over the telephone are always been dealt with.

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Review from Mandy T (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience of my father being placed at Appletree was a very nervous time and my Dad did not settle for a few weeks but with the dedicated staff and contact with me was amazing. The home goes above and beyond everything to help my father feel comfortable and is so well looked after by all.
Thank you Appletree Court for your hard work and dedication. My father tells me he is extremely happy.

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Review from Pamela K (Daughter of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received was always warm and friendly. All the staff treated her with respect and even love. Mum was often kissed and cuddled by the nurses - especially during lockdown.

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Review from Marsilla M (Wife of Resident) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was accepted into Appletree Court Care Home on 14th October and passed away on 28th October 2021. His treatment was fantastic, it was like home from home. The complete staff gave him first-class care. He died peacefully. From me and all the family, a big thank you. God bless you all.

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Review from D S (Son of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always found the staff attentive to my mother's needs. Very cheerful and caring. The home has a relaxed atmosphere but very particular towards health and safety during the pandemic. The home is well managed with staff on hand at all times.

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Review from Dorothy B (Wife of Resident) published on 14 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Appletree Court provides an exceptionally high level of care. The staff are caring, skilled, and dedicated and the care seems very tailored to the individual's personality and needs. We could not ask for more and have been very impressed from the outset.

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Review from A G (Daughter of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite extreme circumstances (Covid 19) the home has been as accessible as it could and the staff have all been very friendly and helpful. My mother settled in very quickly. I am looking forward to when times are 'normal' and I know we will be able to come and go as we please. To see our loved ones
and activities have resumed.

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Review from Dawn W (Niece of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On first impressions, Appletree Court Care Home looked spotless and no unpleasant smells.
As soon as we arrived, we were made very welcome and were talked through safety procedures for Covid.
My aunt was genuinely happy and said that the staff were "her angels." She looked very clean and cared for,
with staff checking on her and they made us feel very comfortable.

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Review from C M (Cousin of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

I am appalled that after 6 months in this 'home' the nursing staff cannot administer a level 5 diet to the service user and even though I have queried this since being able to visit, this still has not been rectified thus leaving the service user with little food and often hungry. No, I would never
recommend this 'home'.

Reply from Fran Walker, Marketing at Appletree Court Care Home

Thank you for taking the time to submit your review and I am sorry to hear you feel that your relative in the home is still not receiving the adequate dietary level and food. I will pass your comments on to the home and ask that they contact you to discuss your concerns so that we can rectify them.


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Review from Katya S (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Despite the complaints, the management does not take action. We have a very good domestic, she is a very good cook, but despite pointing this out to management she still does not work as a chef when the chef is off. There is not enough seasonal food, ie when strawberries are in season.

Reply from Fran Walker, Marketing at Appletree Court Care Home

Thank you for your comments on Appletree. Please be assured that the home does value feedback given to the management team and thank you for the lovely comment about our domestic at the home who is a good cook, I will ensure that feedback is passed on to her from your review.


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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Appletree Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Appletree Court Care Home is calculated as follows: ( (130 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 148 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.844 Points relating to the number of positive Reviews for Appletree Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 13 Positive Reviews ÷ 15.4 = 0.844

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (3)

Rita

Rita Taylor

Job Title: Administrator

Joined: 2009

Rita has worked in Appletree Court for over 10 years, her role is to support the manager on the day to day tasks of running the home.
She will always go the extra mile to make sure all the residents and relatives have a smile on their face


Mary

Mary Maloney

Job Title: Receptionist

Joined: 2017

Mary has been at Appletree Court for over 2 years. She is the first person you meet when you come through our doors, always smiling and friendly.


Iqbal

Iqbal Gurib

Job Title: Home Manager

Joined: 2021

Hi, my name is Iqbal, I am the manager here at Appletree Court. I am an experienced Manager who has been in healthcare for the last 33 years. I have been with MMCG and at Appletree Court since 2021. I am very passionate about the care provision to the elderly.