Queens Court

21 Bickley Road, Bickley, Bromley BR1 2ND

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4 Reviews

Queens Court, Bromley

Care Provided by Queens Court

Type of Service
Privately Owned
For a maximum of 31 Service Users

Primary Care Categories
Dementia
Older Person Care
Respite Care

Other Care Provided
Own GP if required
Physiotherapy

Good to Know

Group/Owner
Lorven Housing Ltd

Person in charge
Paramabhakta Narayanen (Manager)

Local Authority / Social Services
London Borough of Bromley Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (25)
- Couples/Companion Rooms (3)

Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2002

Funding & Fees Guide for Queens Court

Weekly Charges per Person
- Self-Funded Residential Care £725 – £900
- Self-Funded Residential Dementia Care £800 – £975
(these prices are only a guideline, please contact Queens Court to find out the exact price for your requirements)

Facilities

Bar/Café
Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Phone Point in own room
Residents Kitchenette
Smoking not permitted
Television point in own room
Wheelchair Access

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Review from Steven L (Brother of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience

All my dealings with all the members of staff and management have been highly positive. I feel that my sister is in the best place possible, given her condition. I would recommend anyone looking for residential care for a relative to take a look at Archer's Point.

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Review from Julie L (Daughter-in-law of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience

This is a lovely home that feels like a home not a hotel. In the reception area are lots of things! Flowers, pictures, books, fish tank, bric a brac, it is homely. I suppose this is personal taste but for our mum, it was like the home she had to leave.

Since mum's arrival here in spring 2017, management,

staff, cleaners and all employed here have helped to make mum feel safe and at home. The manager kept us informed of any concerns and difficulties arising, seeking us out to talk to when visiting. Staff are welcoming and always present in the main lounge area.

From observations when visiting, service users are treated with respect and dignity, given informed choices and encouraged to be independent.

When a dietary and weight concern arose, the manager called in the appropriate health professionals to advise.

We have confidence and trust in this home and mum has said on more than one occasion, "they are very good here."

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Review from M A (Son of Resident) published on 5 July 2017
Submitted via Postal Card • Report

Overall Experience

My mother has been at Archer's Point for 1 1/2 years. When she was first accepted as a resident she was quite distressed. However, the owner's and the staff were able to alleviate that anxiety. Additionally, mother was losing weight but steps were taken to get a nutritionist to review her and set up

a programme for her. As a result, her weight has gone up and she looks well and healthy. My mother has settled in and is happy.

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Review from Allan M (Son-in-law of Resident) published on 29 May 2017
Submitted via Website • Report

Overall Experience

The home could do with a complete refurbishment, it is so old fashioned. The taps are loose in the sinks. The fishpond in the garden is very dirty but the flowers are nice in the garden. The TV in the room does not work. Staff seem friendly enough though it's a shame only continental breakfast is served,

no egg, bacon and beans. There are no walk-in showers, only a bath with a lift.

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Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2024

Overall
Inadequate

Caring
Requires improvement
Effective
Inadequate
Responsive
Requires improvement
Safe
Inadequate
Well-led
Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Queens Court

What types of Care is Queens Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Queens Court provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Queens Court have?

There are 25 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Queens Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Queens Court to the centre of Bromley?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Queens Court

Care Provided by Queens Court

Good to Know

Funding & Fees Guide for Queens Court

Facilities

Queens Court Reviews (4)