Beechwood House

40 Beechwood Road, Sanderstead, South Croydon CR2 0AA
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7.8 53 Reviews
  • Beechwood House, South Croydon
Beechwood House is a comfortable care facility ideal for older people's and dementia care, together with many other specialist conditions.

The home offers a peaceful environment also ideal for respite and day care, whilst giving residents the option of pursuing as many hobbies and activities as they can, to ensure a good health and diet.

Carers maintain a strong focus on health and safety, while looking to promote the rights of the individual.

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Care Provided by Beechwood House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Ruben and Anne Pavaday (Managers)
  • Admission Criteria
    • Assessment required
    • Ages 60+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Beechwood House

  • Weekly Charges per Person
    • Self-Funded Residential Care £795 – £950
  • (these prices are only a guideline, please contact Beechwood House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Beechwood House Reviews (53)

Total of 53, showing 21-40
7.8

Beechwood House has a Review Score of 7.8 (7.810) out of 10, based on 2 reviews in the last 2 years. Over all time Beechwood House has 53 reviews.

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Review from Susan E (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mother moved into Beechwood House, she has been welcomed into the Beechwood 'family'. The staff attend to her every need and always treat her with respect. The home is always clean and the residents are well fed, always clean and tidy and offered drinks regularly. When visiting I am
always greeted with a smile and always welcome at any time. Nothing is too much trouble for the staff and they work non stop to provide a happy, safe environment for all the residents.

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Review from Lynne O (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechwood House feels like a second home for the residents, family and friends. The staff are always friendly and will help you with anything that they can. Its also good that everyone uses their first name, so we all get to know each other well. That's important to us all.

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Review from Maurice D (Husband of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife was in her first care home after leaving hospital. My daughter and I decided that the care she was receiving was not up to the standard we would have expected and we decided to transfer her to Beechwood House.
She was a resident there for nearly two years and we were completely satisfied
with her care and the facilities offered as indicated in my ratings. The home had a very friendly and homely feel about it, with the staff providing genuine care and attention.

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Review from Alan S (Son of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After seeing a few local homes, we felt most comfortable with Beechwood House. All the staff are so friendly and helpful. Very accommodating.
We noted how clean the house seemed.

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Review from N L (Son of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my mother receives.
She is treated with dignity and her requirements and needs are taken into account in her care plan.
I would have no problem in recommending the care home to others.

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Review from G S (Daughter of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Beechwood House have given excellent care to my father at all times.


Beechwood House has a family atmosphere and made all the members of our family feel welcome at all times.


I would highly recommend Beechwood House as a care home.


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Review from Paul D (Son of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Beechwood House for a couple of years and I can honestly say I have not found anything negative about the home. My mother-in-law spent her last years in a modern, purpose built care home, which was nice, but it didn't have the homely atmosphere you get at Beechwood House.
The
staff are always cheerful and welcoming to visitors. They always seem to be understanding to the resident's needs. My mother is always dressed and presentable and sitting in her chair in the lounge when I visit. When I sit with my mother, it is easy to watch the staff going about their work in a professional manner, even when some of the residents, at times, have difficult moments. The home is clean, tidy and I couldn't wish for a better place for my mother to be.

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Review from J H (Daughter of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care at Beechwood House. It has a very friendly atmosphere. The food is good, and there are daily activities such as music and movement and quizzes. The staff are very caring indeed. I would definitely recommend Beechwood House.

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Review from C H (Daughter of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents of the last 7 years. Unfortunately, my mum passed away earlier this month. The staff offered my family the best support through this difficult time. My dad is now being cared for with dignity and sympathy. I cannot thank the staff enough.

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Review from Gillian Y (Niece of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nice clean environment and friendly staff. Nice place to live.

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Review from Kev P (Nephew of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing home run by amazing people. Clean, tidy and staff are so nice and attentive.
My aunt's life was saved by moving her and the caring owners and staff at Beechwood House. She is so well looked after and loved I cannot recommend Beechwood House high enough.

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Review from A M (Son of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after very well. All the staff are friendly. The home seems to be clean and tidy and very well run.

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Review from A D (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is looked after very well.
The carers are always cheerful.
And the food is very good.

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Review from Curis W (Grandson of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechwood House is a lovely warm, caring and safe place for our loved ones to stay. The staff are tentative and loving towards their residents, in both a professional and personal capacity. The home is always clean and tidy, more importantly, the nurses have individual connections with the residents,
which both comforts the residents and reassures the family that their loved ones are safe and happy.
I couldn't recommend highly enough.

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Review from Sarah S (Niece of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt always seems very happy when we visit. She is calm and very relaxed to speak with us. The staff always greet us with a smile and are extremely friendly and chatty. They are kind and always offer us tea that we can share with our aunt. The care home is kept very clean and offers a good variety
of activities.

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Review from Raymond (Son of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechwood House is an excellent care home run by caring, friendly, competent and hard working staff and managed well and efficiently by the owners. The home is always spotlessly clean and hygienic and always smells fresh. The staff, without exception, interact well with the residents and treat them
all with respect and dignity despite their difficulties associated with dementia. Residents are treated as individuals as I have watched staff deal calmly and efficiently with emergencies (for instance, when residents dress themselves or need the toilet) Staff never complain no matter what they are faced with. The home keeps you well informed of any changes in your relatives circumstances and my mother's well being has certainly improved in the 5 years she has been a resident.

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Review from Malcolm T (Son of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent warm and friendly care as always- smiley happy staff from the moment the door opens and father very happy and content today (as ever). The staff are all clearly fond of him and can't do enough to make sure we and him are comfortable. If we ever ended up needing a nursing home we would want
it to be like Beechwood House and it is very reassuring to know my father is in such good hands. Thank you to the excellent staff.

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Review from Janice (Daughter of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is treated with the utmost respect from members of staff. She is happy and content and treated with dignity at all times. Overall the care and wellbeing of my mum is of excellent quality.

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Review from Paul T (Son of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy at Beechwood House. He is cared for very well. The staff are friendly and caring. My father likes the food and enjoys some of the activities too. I think Beechwood is a lovely care home.

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Review from Roger W (Son of Resident) published on 4 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is well cared for in a competent and sympathetic fashion. His condition is managed effectively and his care is both individual and tailored to keep him as active and engaged as is possible with Alzheimers. He appears happy and is well fed and gets goo support from all the carers who look after him.
When visiting we are well treated and the facilities for outside, inside or in public areas are well maintained and pleasant.

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Current Review Score: 7.8 (7.810)

Overview of Review Score

The Review Score of 7.8 (7.810) out of 10 for Beechwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.250 for Beechwood House is calculated as follows: ( (8 Excellents x 5) + (15 Goods x 4) + (1 Poors x 2) ) ÷ 24 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.56 Points relating to the number of positive Reviews for Beechwood House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 2 Positive Reviews ÷ 4.6 = 0.435

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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