Review from Geraldine J (Wife of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience

My husband was only at Bennetts Castle Care Centre for a short while but the care he received was amazing.

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Review from M W (Daughter of Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience

My dad was taken care of superbly. The staff at Bennetts Castle are like family. We felt totally at ease trusting him to be treated with love, kindness, care and dignity. He received all of the above in abundance! We couldn't have asked for more.

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Review from Anthony S (Son of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience

Whilst Mum was in here we cannot fault how she was looked after. She was very happy with all aspects - the staff, food, her room and all the care she received. Thanks to all the staff for looking after our mum!

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Review from John S (Son of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience

The staff were fabulous, so helpful and so nice. Mum was so happy here. A big thank you for how all the staff looked after Mum.

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Review from Lin R (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience

My mother-in-law was a resident in this home for two years. We were so happy with her care there and the way the staff went out of their way to care for her. The palliative care and end-of-life care were exemplary, and we have nothing but praise for the staff there.

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Review from Debbie C (Niece of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience

My uncle is safer and happier than at his home, as he wasn't being looked after by some services. This is less stressful for his family. He loves the food and staff. Thank you.

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Review from S U (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience

Very welcoming and very clean and tidy. Nurses are very good. The residents have plenty of entertainment and things to keep occupied.

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Review from C W (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience

Staff always friendly.
All areas are clean and tidy.

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Review from Angela M (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience

We had high hopes for this care home after I visited and spent a long time with the manager and staff. When my mum went there for respite in February 2022, sadly the home did not meet our expectations. The quality of Mum’s meals were often not acceptable. On one occasion Mum was given just mash and

spaghetti hoops as her main meal, sometimes we had to ask for more nutritious items. I spoke to the cook and nursing staff at length but things did not improve. Many meals were also not hot or not satisfactory due to content. Our mum’s hair wasn’t combed every day, I had to ask or I did it myself. There were several visits when Mum didn’t have proper undergarments on. Mum caught Covid on the second week of her stay and was treated successfully thankfully, for it and sepsis in hospital. However, home staff did keep us informed when Mum became unwell and acted swiftly. Most of the staff however, were nice and even cleaning staff stopped to chat to our mum. The home is kept clean and tidy.

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Review from Julie W (Daughter of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience

Overall, the home is satisfactory and well maintained. They put on a variety of activities and do try to get all the residents involved. The care home needs to relate to the family more - what is the resident's care plan. The staff member who writes about residents to relatives should read as they seem

to make mistakes with personal information.

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Review from B W (Grandson of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience

First impressions, staff were extremely helpful and polite. Home is clean. So good first impressions.

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Review from J A (Godson of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience

Pleasantly surprised - seems fantastic with the residents.

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Review from Joan C (Sister of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience

My sister entered Bennetts Castle in October 2021 in a state of very poor health. She has early-stage dementia and a history of frequent falls. She is 84 and was living alone. Most of her family, including myself (next of kin) live in Ireland. I give credit to Bennetts Castle for restoring my sister

to good health with their special care, both nursing and social care. This is a family business, and the atmosphere is warm and welcoming. I am grateful for their support of me and my family, as well as my sister.

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Review from V F (Daughter of Resident) published on 6 April 2022
Submitted via Website • Report

Overall Experience

Unfortunately, my dad was only in Bennett’s castle for 2-days. Those 2-days he was treated with compassion and with the care he deserved.
The staff were friendly and welcoming, even though we had only just met and in such terrible circumstances. The manager was extremely caring and was able to give

me all the time I needed.
After coming out of the hospital straight to the home, I felt that the room was light, airy with a great garden (which he loved always) to end his final days.
Nothing was too much for them. I could call mornings, afternoon and night just to see how Dad was.
On the last day, the staff were very empathetic, and the nurse who looked after him stayed with us until we were ready to leave. I can not thank them enough for the support to not only my dad but also us during this time.

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Review from K A (Son of Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience

Overall I'm satisfied that my dad is being well cared for. Generally, the staff are helpful and diligent. As a family, we've had one or two issues but they were resolved to our satisfaction. I would recommend this care home to others if asked. I feel that the management is striving to continually make

improvements and that is very reassuring.

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Review from R P (Son of Resident) published on 12 March 2022
Submitted via Postal Card • Report

Overall Experience

Staff are very helpful all the time.
Always smiling.

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Review from Paul D (Son of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience

From the moment my father was transferred from the hospital through to his passing, the care and attention he received was everything we hoped it could be. Dad was treated with compassion and courtesy, despite being a challenging patient owing to his condition. The family considers ourselves lucky that

Bennetts Castle Care Center was able to accommodate Dad and wish to thank them for their professionalism in challenging circumstances; they excelled, and we wish to thank them unreservedly.

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Review from P P (Wife of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience

I have always found the staff very pleasant, they take good care of my husband, he is always smart and clean.

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Review from M S (Husband of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience

Very kind in every way.

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Review from M T (Friend of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience

I was very impressed when I first visited approximately 2 months ago, clean, modern building. The staff are helpful, intelligent and keen to please.
I have mentioned this care home to several people and said how nice it was.

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Bennetts Castle Care Centre

Care Provided by Bennetts Castle Care Centre

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Funding & Fees Guide for Bennetts Castle Care Centre

Facilities