Bullsmoor Lodge

35/49 Bullsmoor Lane, Enfield EN3 6TE
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9.8 64 Reviews
  • Bullsmoor Lodge, Enfield
Bullsmoor Lodge is a purpose-built care home, located close to Waltham Cross in Enfield, Middlesex. It forms part of the AgeCare group, an elderly care provider that aims to provide outstanding care in luxurious five star hotel standard accommodation.

The care home is designed to cater for elderly people requiring standard residential or dementia care. Every bedroom has en-suite facilities, a private telephone, television and emergency call system. All rooms are fully furnished but residents may bring their own furniture as they wish.

The home prides itself on having a professional, caring and considerate team of staff that will always go above and beyond to ensure their residents' comfort, safety and wellbeing. A full programme of activities is run throughout the week for residents to enjoy and participate in.

Bullsmoor has a variety of amenities to offer, such as hairdressing salon, a quiet lounge, a bar and so on. They strongly urge you to visit when looking for residential elderly care to see the difference they make to people’s lives.

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Care Provided by Bullsmoor Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Coombs (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (42)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2023
    • Number of floors: 4

Funding & Fees Guide for Bullsmoor Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,450
    • Self-Funded Residential Dementia Care £1,300 – £1,450
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,800

  • These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
  • (these prices are only a guideline, please contact Bullsmoor Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bullsmoor Lodge Reviews (64)

Total of 64, showing 61-64
9.8

Bullsmoor Lodge has a Review Score of 9.8 (9.840) out of 10, based on 18 reviews in the last 2 years. Over all time Bullsmoor Lodge has 64 reviews.

Overall Experience

  • 55
  • 8
  • 1
  • 0
  • 0

Date Published

64
6
7
18
46

Review from Barbara O (Daughter of Resident) published on 3 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 2 years now. I am extremely happy with the home, the staff work hard and are very caring to all the residents and nothing is too much trouble. The menu choice is very varied and caters for everyone’s needs at the home. It is homemade and fresh and my mum always clears her
plate.
I love spending time at Bullsmoor and I have got to know the staff very well as built up nice relationships with them. The home is always clean and smells fresh and has recently had some great renovations done. I would happily become a resident myself later in life.


The bedrooms are decorated lovely and feel very homely. My mum is very happy at Bullsmoor and I wouldn’t change a thing.


Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Thank you for your kind words, the team at Bullsmoor are thrilled to receive them.


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Review from Jennifer A (Granddaughter of Resident) published on 3 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy with the service the Home provides, my Nan loves the staff and we enjoy spending time there on a regular basis.

Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Thank you for your kind words, we are so happy that your Nan, as well as you and your family, are happy with our service.


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Review from Christine C (Niece of Resident) published on 6 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but praise to say about Bullsmoor Lodge. Staff and their genuine kindness and care are wonderful to residents and their families. Visitors are always made welcome and their questions whenever possible are answered and requests dealt with.

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Review from Remi O (Friend of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, tidy and a friendly atmosphere. Staff appeared focus and attentive to residents needs. The atmosphere was relaxed and derived of background noise. Would have been nice to have some background music in the garden.

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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Bullsmoor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for Bullsmoor Lodge is calculated as follows: ( (183 Excellents x 5) + (27 Goods x 4) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 212 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bullsmoor Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (3)

Lisa

Lisa Coombs

Job Title: Registered Manager

Joined: 2012

With over 12 years of dedicated experience in the healthcare sector, Lisa has built a remarkable career, starting as a Care Assistant and advancing into managerial roles. Notably, her time at AgeCare Minchenden Lodge resulted in achieving the highest Care Quality Commission (CQC) rating of ‘Outstanding,’ highlighting her steadfast commitment to excellence in healthcare administration.


Lisa's managerial approach thrives on empowering her team and creating a collaborative and supportive work environment. Her unwavering dedication extends to the residents under her care, ensuring the consistent delivery of high-quality care. Beyond the healthcare facility, Lisa actively seeks to strengthen community bonds, recognising the significance of building meaningful relationships. In essence, her professional journey stands as a testament to her resolute commitment to elevating the standard of care within the healthcare sector. Lisa's expertise positions her as an invaluable asset not only to
Bullsmoor Lodge but also to the broader healthcare community.


Shirley

Shirley Pearce

Job Title: Care Coordinator

Joined: 2008

Shirley began her care journey in her teens, volunteering in various care sectors. After gaining valuable knowledge and confidence in the profession, she officially joined Bullsmoor Lodge in 2008, where she achieved an NVQ Level 3 in Health & Social Care. Over the years, Shirley has progressed through various roles, eventually becoming Care Coordinator in 2017. In this role, she works closely with management, ensuring the delivery of high-quality care. Shirley thrives on challenges and enjoys taking on new projects. Her leadership skills have greatly contributed to the success of the home and its staff team.


Maggie

Maggie Jackson

Job Title: Care Coordinator

Joined: 2009

Maggie has worked in the care industry for 15 years, beginning her career at Bullsmoor Lodge. She progressed from Care Assistant to Senior, and since 2017, has held the role of Care Coordinator, working closely with the Manager. Maggie holds an NVQ Level 3 in Health & Social Care, as well as a Level 5 qualification as a Health Care Practitioner. Although qualified in Phlebotomy, she chose to remain in the care sector, driven by her passion for making a positive difference in residents' lives. Maggie is dedicated to providing excellent care and enhancing the well-being of those she serves.