These fees are only a guideline and are based on the requirements of the service users and the type of dependency level. Please contact the home directly to arrange for a tailored personal assessment.
Woodbury Manor welcomes visitors at all times and have no set visiting times
Free parking is available on site.
Woodbury Manor has a Review Score of 9.7 (9.728) out of 10, based on 11 reviews in the last 2 years. Over all time Woodbury Manor has 54 reviews.
Review from Deborah T (Daughter of Resident) published on 7 March 2025
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Reply from Valentine Ogundipe, Registered Manager at Woodbury Manor
Thank you for taking the time to share your experience at Woodbury Manor.We are truly sorry for your loss and send our deepest condolences to you and your family again. It means a lot to hear that our team was able to support your mother with kindness and care throughout her stay, especially during her final days.We understand how important it is to create a welcoming and homely environment, and we are grateful that you were supported and involved in your mum's care. Your words are a testament to the dedication of our staff, and we will be sure to share your feedback with them.
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Review from B H (Daughter of Resident) published on 17 December 2024
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Reply from Valentine Ogundipe, Registered Manager at Woodbury Manor
Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and pleased to hear that you and your family feel reassured and happy with the care your mum is receiving. Our dedicated team works tirelessly to create a calm, warm and nurturing environment where residents feel safe, happy and engaged. It's wonderful to know that this effort is being reflected in your experience. Your words of encouragement mean a lot to us and I will share this with the team, who will be inspired to know their hard work and compassion are making a positive difference. Thank you once again for taking the time to share your experience.
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Review from Keith G (Son of Resident) published on 24 September 2024
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Reply from Valentine Ogundipe, Registered Manager at Woodbury Manor
Thank you so much for your heartfelt and thoughtful feedback. On behalf of the entire team at Woodbury Manor, I want to express our deepest condolences for the loss of your mother. It was an honour and privilege to care for her during her time with us, and we are touched by your kind words. We also appreciate your understanding that while no place can be perfect, we are committed to continuous improvement. It's encouraging to hear that our open-door policy and responsiveness to feedback helped ensure that your concerns were addressed along the way. Once again, thank you for your feedback, and for trusting us with your mother's care over the years.
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Review from Sarah F (Granddaughter of Resident) published on 4 September 2024
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Reply from Valentine Ogundipe, Registered Manager at Woodbury Manor
Thank you for your heartfelt review and for sharing your experience with us. We are deeply touched by your kind words and honoured to have been part of your nan's journey. It was a privilege to care for her, and we're so pleased to know that she felt comfortable and loved during her time with us. Your nan's memory will forever remain special to us, and we extend our deepest condolences to you and your family. We are grateful for your recommendation and will continue to do our very best for all our residents and their families. Thank you once again for your trust and support.
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Review from Deborah C (Power of Attorney of Resident) published on 19 August 2024
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Reply from Sara Gallagher, Head of Nursing at Woodbury Manor
Thank you so much for your review. We really appreciate your comments, and it is lovely for staff in the home to read this very positive feedback about their team.
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Review from Laura C (Daughter of Resident) published on 9 April 2024
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Review from Helen H (Sister-in-law of Resident) published on 2 April 2024
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Review from Alison K (Daughter of Resident) published on 2 October 2023
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Reply from Valentine Ogundipe, Manager at Woodbury Manor
Thank you for your heartfelt review. We are deeply sorry for your loss and sincerely appreciate your kind words. We are incredibly proud of our team's dedication to providing compassionate care, particularly for residents with dementia. Your mum's happiness and feeling of Woodbury Manor being her home means the world to us. We strive to provide a nurturing environment where residents feel safe, valued, and supported, and it's clear from your words that we achieved that for your mum. Knowing that she felt content and cherished here is the highest praise we could receive. Your mum's memory will continue to inspire us to provide the best care possible for all our residents.
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Review from M D (Daughter of Resident) published on 11 September 2023
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Reply from Valentine Ogundipe, Manager at Woodbury Manor
Thank you for sharing your positive experience at our Family Barbecue in our beautiful garden. We're delighted you enjoyed the live music, food, drinks, and children's activities. It's heartwarming to hear that our staff's happiness in hosting these events was evident, and we appreciate your recognition of their efforts to ensure residents had a memorable day. Building connections among residents, families, and friends is important to us, and we're glad you had the opportunity to meet others. We're truly grateful for your kind words, especially for our hard-working Activity Coordinators, who contribute greatly to our residents' enjoyment. Looking forward to more enjoyable moments together in the future.
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Review from Sharon K (Niece of Resident) published on 8 September 2023
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Reply from Valentine Ogundipe, Manager at Woodbury Manor
Thank you for your heartwarming feedback about Woodbury Manor. We are delighted to hear that your family had a wonderful time at our barbecue event, and we appreciate your kind words about your auntie's care since her arrival in January. It's great to know that you feel relaxed during your visits and that our staff work seamlessly as a team while attending to residents' individual needs. We are especially grateful for the positive feedback regarding our manager and the entire staff. Your encouragement motivates us to maintain our high standards of care and support.
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Review from Pat M (Wife of Resident) published on 30 May 2023
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for your kind words! We're delighted to hear that you find our staff welcoming and that the cheerful ambiance of our building resonates with you. Ensuring the wellbeing of your husband is our top priority and we're thrilled to know that he feels well looked after. It's wonderful to hear that he enjoys his meals as well. Your satisfaction and trust in our care mean a lot to us.
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Review from John G (Friend of Resident) published on 3 March 2023
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for taking the time to leave us a review, it's very much appreciated.
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Review from Clare M (Daughter of Resident) published on 9 February 2023
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for taking the time to leave us a review. We are absolutely delighted with your comments and so very happy that your mother has settled in well and that you are content with our service. We all look forward to seeing you soon.
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Review from L G (Daughter of Resident) published on 23 January 2023
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for taking the time to leave us a review.
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Review from S M (Son of Resident) published on 19 January 2023
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for taking the time to leave us a review and your praise of our staff, however clearly we are disappointed with your comments. In terms of communication, we will ask the manager to liaise with you directly on this but please rest assured now that we are coming out of the pandemic we will be able to reinstate our relative meetings which we feel really help with general communication around the home. In terms of activities in the dementia wing, we find that difficult to understand as we have a very large and varied activity program throughout the day in both the residential and dementia wings (which can be evidenced from the posts on social media) - therefore perhaps you have not seen this first hand which can happen should your normal visits be more in the evening than during the day. However, as you have raised this as a concern we will again ask the manager to speak to you in this regard to see how we can improve. Thanks again for your review, we hope to improve on this.
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Review from Raziye Y (Daughter of Resident) published on 19 January 2023
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for sharing your positive experience with Woodbury Manor. We are thrilled to hear that your mother has settled in well and has built a lovely rapport with the team. It is great to hear that her welfare is of the utmost importance to the staff and that any issues are discussed with the family. We are glad to hear that the assurance this gives you as a family is immeasurable. We will continue to strive to provide the best care for our residents. Thank you for your kind words and support.
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Review from Roger B (Husband of Resident) published on 17 January 2023
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for taking the time to leave us a review, your comments are very much appreciated by the management and staff alike and we are very proud to have been given the opportunity to care for your wife. We all look forward to seeing you again soon.
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Review from Mark T (Brother of Resident) published on 13 December 2022
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for taking the time to leave us a review, the staff and management are extremely grateful for your praise and positive feedback. It was an honour to care for your brother during his stay with us and we all wish you and your family well in the future.
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Review from Denis C (Son of Resident) published on 12 December 2022
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Thank you for taking the time to leave us a review, we're absolutely delighted with your comments and we're both proud and privileged to have been given the opportunity to care for your mother. Wishing you and your family all the best for the future.
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Review from Foluke E (Daughter of Resident) published on 15 November 2022
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Reply from Luke Sargeant, Operations Director at Woodbury Manor
Many thanks for taking the time to leave us a review. We're delighted with your comments and we hope your mother settles well at her new home. Thank you again for the opportunity to care for your mother, it was indeed a pleasure. All the very best to you and your family.
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The Review Score of 9.7 (9.728) out of 10 for Woodbury Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Woodbury Manor is calculated as follows: ( (103 Excellents x 5) + (24 Goods x 4) ) ÷ 127 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.917 Points relating to the number of positive Reviews for Woodbury Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Dec 2019
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Job Title: Registered Manager
Joined: 2021
As a care home manager with over a decade of experience, Valentine's journey from care assistant to registered manager reflects personal growth and a commitment to elevating care standards. His leadership at Woodbury Manor earned a commendable ‘Good’ rating from the Care Quality Commission (CQC), with aspirations for an ‘Outstanding’ accolade. His unwavering dedication to delivering
excellent care and ensuring residents’ well-being is supported by a devoted team. In essence, Valentine's professional trajectory underscores personal and professional commitment to exceptional care at Woodbury Manor. His ambition, coupled with a genuine passion for residents’ well-being, positions Valentine as an effective leader in the care home management landscape. He believes every resident deserves exceptional care, and he continually work towards creating an environment fostering their health, happiness, and overall well-being. His journey is a testament to the transformative power of dedication, and he is excited about achieving milestones and contributing to the continuous improvement of care standards at Woodbury Manor.