Woodbury Manor

182 Clay Hill, Enfield EN2 9JA
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9.7 54 Reviews
  • Woodbury Manor, Enfield
Woodbury Manor is a nineteenth century building that has been converted into an elderly care home, suitable for a luxury care service in stylish surroundings.

Mature gardens add to the home's scenic qualities, with comfortable lounge areas and en-suite bedrooms allowing residents to live in both comfort and dignity.

Professional carers have extensive training and, as well as looking after personal care needs, look to support active lifestyles with the assistance of various activities and entertainments organised as part of the service.

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Care Provided by Woodbury Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Valentine Ogundipe (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Woodbury Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,450
    • Self-Funded Residential Dementia Care £1,300 – £1,450
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,800

  • These fees are only a guideline and are based on the requirements of the service users and the type of dependency level. Please contact the home directly to arrange for a tailored personal assessment.
  • (these prices are only a guideline, please contact Woodbury Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Woodbury Manor welcomes visitors at all times and have no set visiting times


  • Parking

  • Free parking is available on site.


Woodbury Manor Reviews (54)

Total of 54, showing 21-40
9.7

Woodbury Manor has a Review Score of 9.7 (9.728) out of 10, based on 11 reviews in the last 2 years. Over all time Woodbury Manor has 54 reviews.

Overall Experience

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Review from Richard P (Brother of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without a doubt, the care provided lengthened my sister's life. She soon accepted that Woodbury Manor was her new home. She loved the staff and right to the end of her life they gave her wonderful care and love. She passed away aged 87 on the 30th of August 2022.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Many thanks for taking the time to leave us a review, especially in light of your sister's recent passing. The staff and management of the home are delighted with your comments and feel equally just as proud to have been given the opportunity to care for your sister during her final years. We all wish you well for the future and thank you again for your kind words.


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Review from J R (Daughter-in-law of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident at Woodbury Manor Care Home for just over three years, some of which was in the Covid lockdown.
I can honestly say that even through the lockdowns the staff have been excellent, very friendly and attentive and my mother-in-law always felt at home and well cared for.
The staff go above and beyond to put on activities for the residents, which from the Facebook page always look great and everyone looks to be thoroughly enjoying.
I would definitely recommend Woodbury Manor and I would like to say thank you from all the family for being so kind and caring to my mother-in-law.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review. The staff and management are thrilled by your comments and we're all so proud to have been given the opportunity to care for your mother-in-law. Thank you again for such kind praise, especially considering the circumstances over the past few years. We wish you and your family well for the future.


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Review from J B (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at Woodbury Manor and he was very happy. He told any visitor it was like living in a 4-star hotel.
He enjoyed his time there and he always said they were very professional, caring and treated him with dignity, which is all I could wish for.
He was so happy he wanted to end
his days there instead of going to a hospice because he was well looked after.
I felt the staff were angels without wings. So kind and caring. Nothing was too much for my dad and he really appreciated it.
Thank you everyone at Woodbury Manor for looking after my precious dad until the end.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for your time to leave us a review, your comments are very much appreciated by the management and staff and we're so glad to have provided your father with care and happiness during his stay. We all wish you the very best for the future.


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Review from David W (Son of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is there at the moment, and he seems really happy. Every time I have been to see him, the staff have been very friendly and helpful. Always seem to be giving their best to look after my dad and make him comfortable. Nothing is to much trouble. Thank you so much.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review. We're delighted that your father has settled well at Woodbury and that you and your family are content with our service. We all look forward to seeing you again soon.


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Review from D C (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident since August 2020 so we haven't known the home in non-Covid times. Visiting has been understandably difficult but we are looking forward to being able to use the bar at some point! The staff have all been very friendly.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review, we're all very much looking forward to welcoming everyone back into the home with no restrictions very soon and we can't wait to show you what we've been doing at the home in anticipation of this!


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Review from Michael W (Son of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Woodbury Manor for a year now. She went into the home at a particularly challenging time for everyone - right in the thick of the pandemic. It has been a huge relief for me to know that she is being cared for professionally and with great sensitivity and that she has
continuous and warm human contact, which she had so missed during the lockdowns.
The staff are very good at communicating with relatives: I get a phone call whenever something has happened that I should know about, and these are always handled sensitively. The Covid restrictions have meant visiting is very difficult, but that is reassuring rather than concerning.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review. The management and staff are very appreciative of your comments and we are so happy that you and your mother are happy in our care. We're hopeful that, with Covid becoming less severe, restrictions can be lessened so we can welcome you and your family back into the home safely. Thank you again for your positive comments.


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Review from R M (Son of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Woodbury Manor since December 2020. I have found over this period his dementia slowly getting worse but the nursing staff are always comforting, patient and understanding towards Dad.
I’m sure his health has greatly improved due to the environment and excellent care
he receives at Woodbury Manor. Covid restrictions have made visiting difficult but I’ve always been met with a complete accommodating attitude from the staff. Now restrictions are easing and we are allowed back to visits inside, I have seen a spotless environment, his room is always warm and clean.
Dad is happy being at Woodbury Manor he always looks well dressed, clean, cared for and content.
I enjoy seeing the Facebook page of the residents enjoying activities, more frequent posts would be nice.
I’d always recommend Woodbury Manor to others.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Many thanks for taking the time to leave us a review. The management and staff are delighted with your comments and we are so glad that your father has settled well. As things start to return to normal after the pandemic we will certainly be looking to post more of our activities to Facebook and also involving friends and families too. We all look forward to seeing you again soon.


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Review from K H (Daughter of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Woodbury Manor in January 2021, followed by my father in March 2021. As a family, I can say that we have been very impressed with the care given to them by the staff. Mummy died in December, and everyone was very kind and made her last days as good as they could have been. Daddy
is there on his own now, which is hard for him, but again, the lovely staff are doing their best to support him. We are so grateful that there are people who dedicate themselves to what is a very demanding role, and we only have high praise for them.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Many thanks for taking the time to leave us a review, our sincere condolences for your loss however we are very appreciative of your comments considering the circumstances. We will continue to ensure your father receives the very best care that we can give. Thank you again and we all look forward to seeing you again soon.


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Review from Eileen G (Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to express how happy I am with the care that I received. I would highly recommend Woodbury Manor to anyone. However, my concern was the toilet seat that was shaky and one of my neighbours was always ringing and the staff going.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Many thanks for taking the time to leave us a review. We're sorry that there were some issues with your stay with us and we hope if you come back we can be given the opportunity to rectify these. We have an onsite maintenance team that would have been able to fix the issue with the toilet if they were made aware of the issue. In regards to your neighbour, it is sadly the case that some residents need more assistance than others but again, if we were made aware of the problem at the time we could have looked at alternative rooms for you to reside in. However, thank you again for your kind words and we would love to see you again soon.


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Review from Teresa N (Daughter-in-law of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were exceptional. The deputy manager facilitated a rapid admission and stayed late on so many occasions. A second COVID vaccination and eye test were quickly arranged. GP, district nurse and Care Home Assessment Team were involved in her care. Everyone was genuinely kind and caring even when my
mother in law became very confused and aggressive. We felt welcomed when we visited despite COVID restrictions. We were also able to call on the day if there were unbooked visits. Communication was excellent, senior staff remained in contact during hospital admissions and even after mother in law's death. The meals we saw looked appetising and were beautifully presented. Residents are treated with dignity and respect. The room was always clean and tidy. We were allowed to bring in an armchair from home. The grounds are lovely and we saw the activities coordinator running a session outside under the umbrellas. Overall we were extremely happy with the care received.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review. The management and staff are delighted with your comments and we're so glad that we were able to care for your mother-in-law. We hope to see you in future for one of our summer events (as and when restrictions allow for them).


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Review from Ann L (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough for the care and attention given to my mother who passed away on 14th February 2021. The staff have all of my family's thanks and appreciation for the very professional way they have concluded their day to day care duties.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review, your exceptionally kind comments are very much appreciated during such a difficult time and we are very proud to have provided care for your mother during her residence with us.


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Review from Guy B (Son of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident at Woodbury Manor from 2011 until her death in October 2019. Throughout that time she received the kindliest and best of care. The staff at Woodbury Manor were delightful and really cared about her and for her. I cannot recommend Woodbury Manor too highly. We looked at many care
homes before choosing Woodbury Manor, and we thought it was head and shoulders above the others and never regretted our choice.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Many thanks for taking the time to leave us a review. Your words are exceptionally kind, and the staff are delighted to have cared for your mother, and we are glad that their efforts were recognised. Thank you again for taking the opportunity to leave us your comments, they are indeed appreciated in these unprecedented times.


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Review from L U (Goddaughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godfather was resident at Woodbury Manor for 3 years, until he passed away in October 2019. He had Parkinson's disease and dementia, and the care and friendship he received during his time there was excellent. The staff are Woodbury's best asset. From the chef, cleaners, carers and management, they
all supported both my godfather and myself with clear information, compassion, interest and warmth. I cannot thank them enough for their care.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Many thanks for taking the time to leave us a review. The management and staff are delighted with your comments and we're so happy we had the opportunity to care for your godfather.


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Review from L S (Son of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Woodbury Manor in mid-2019, and she and all of her family have always found the complete package of care to be excellent.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review, the staff and management are delighted with your comments and we are happy that your mother, you and your family are happy with our service. We look forward to seeing you again soon.


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Review from Mary D (Daughter of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Woodbury Manor have treated Mum, who is visually impaired, with such kindness. They have treated her with dignity and respect even though her behaviour at times is challenging! Problems get sorted swiftly and we appreciate all the staff's efforts in making the day to day life for all
the residents as happy as it can be! Thank you!

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Many thanks for taking the time to leave us a review. The management and staff are delighted with your comments and we look forward to seeing you again soon.


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Review from Helen S (Daughter of Resident) published on 23 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been very happy with the level of care shown by the staff at Woodbury Manor. Mummy is in a secure and caring environment, which we were not able to provide at home.
It is always a difficult decision when you are unable to care for a loved one in your family, but we feel we are now part
of the wider Woodbury family, which is very reassuring.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review. The management and staff are delighted with your comments and we're glad you all feel part of the Woodbury family. We look forward to seeing you again soon.


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Review from Brian J (Son of Resident) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Residents spend most of their time seated. The majority cannot move from their seats without assistance. There are sedentary activities at times in the lounge, otherwise, the TV is on. Very few residents venture outside. There are no opportunities for trips, though the uptake would almost certainly
be very close or equal to zero. New residents rapidly drop down to a similar state as the others. The management is good but there appears to be a constant turnover of staff at the basic carer level.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Dear Brian, we are saddened to receive such feedback. Our residents are encouraged to ambulate freely around the home but many have conditions that require staff assistance to do so. Regarding activities, we have a varying in house program each week and recently had three trips to the seaside in August which residents enjoyed but your mother declined to attend. Staff turnover is currently at ~10% whereas the national average is over 30%, therefore we, unfortunately, disagree with your perception.


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Review from Pat W (Niece of Resident) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming to me and caring towards my uncle. His room is always clean and tidy and they help him whenever he needs it. He appears to be happy in the home and likes the attention of the staff. If I ever need to ask a question the staff are approachable and helpful.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review, your comments are very much appreciated.


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Review from Ken M (Brother-in-law of Resident) published on 7 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel Woodbury Manor's team is both caring and professional. Residents are far more than just customers.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time to leave us a review, your comments are very much appreciated.


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Review from A M (Daughter of Resident) published on 6 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been well looked after and I am happy she is here. The staff are mostly wonderful and really look after the residents well. It is best to take all valuables away from your loved ones as they have been known to go missing. However, my mother has been found with other residents' belongings
in her possession, so it is not something you can blame the staff for. They usually turn up in the end. Some of the staff here are exceptionally kind and considerate.

Reply from Luke Sargeant, Operations Director at Woodbury Manor

Thank you for taking the time for leaving us a review. Your feedback is appreciated and we will continue to review our valuables admission policy to ensure their safekeeping.


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Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for Woodbury Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Woodbury Manor is calculated as follows: ( (103 Excellents x 5) + (24 Goods x 4) ) ÷ 127 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Woodbury Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (1)

Valentine

Valentine Ogundipe

Job Title: Registered Manager

Joined: 2021

As a care home manager with over a decade of experience, Valentine's journey from care assistant to registered manager reflects personal growth and a commitment to elevating care standards. His leadership at Woodbury Manor earned a commendable ‘Good’ rating from the Care Quality Commission (CQC), with aspirations for an ‘Outstanding’ accolade. His unwavering dedication to delivering
excellent care and ensuring residents’ well-being is supported by a devoted team. In essence, Valentine's professional trajectory underscores personal and professional commitment to exceptional care at Woodbury Manor. His ambition, coupled with a genuine passion for residents’ well-being, positions Valentine as an effective leader in the care home management landscape. He believes every resident deserves exceptional care, and he continually work towards creating an environment fostering their health, happiness, and overall well-being. His journey is a testament to the transformative power of dedication, and he is excited about achieving milestones and contributing to the continuous improvement of care standards at Woodbury Manor.