Sahara House

477/481 Cranbrook Road, Ilford IG2 6ER
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8.2 4 Reviews
  • Sahara House, Ilford
Sahara House consists of two care facilities that specialise in looking after up to nineteen people who suffer from learning disabilities, with the physically disabled also able to experience long-term care here.

The aim of staff is to encourage service users to develop their own sense of independence, whilst allowing residents to enjoy a pleasant social environment with all their health concerns considered.

Residents are given a versatile outlook on the living environment, being able to personalised an environnment that is already fully-furnished for comfort.

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Care Provided by Sahara House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 19 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sophie Coster (Service Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sahara House Reviews (4)

8.2

Sahara House has a Review Score of 8.2 (8.172) out of 10, based on 1 reviews in the last 2 years. Over all time Sahara House has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
1
1
3

Review from Nazira P (Mother of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Sahara Care. My son has been going there since March this year and absolutely loves it and has made a lot of new friends. He enjoys all the indoor and outdoor activities they provide for all the residents. My son looks forward to going there every weekend. The carers look after
my son and all the residents very well and the house is kept clean and well maintained. They have been great with keeping me updated on my son and have had a really good experience with all my dealings with them. I would definitely recommend Sahara Care to others. Thank you for looking after my son well whilst in your care.

Reply from Alan Betts, Director of Operations and Nominated Individual at Sahara House

Thank you so much for your wonderful review and for sharing your positive experience with Sahara Care. We are delighted to hear that your son enjoys his time with us and has made many new friends. It's heartening to know that our indoor and outdoor activities are engaging for him and that he looks forward to spending his weekends here. We take great pride in maintaining a clean and well-kept environment and we are pleased that you have noticed our efforts. Our support workers are dedicated to providing the best possible care for the people we support and your kind words are a great encouragement to our team. Keeping families updated is a priority for us, and we are glad to hear that you have had a good experience with our communication. Thank you for recommending Sahara Care to others and for entrusting us with your son's care. We truly appreciate your feedback and are grateful to have you as part of our community.


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Review from J S (Brother of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I have gone to see my brother in Sahara House, he has seemed very happy with the care he receives. The staff have been friendly and very helpful. My brother has been well looked after and is very happy in Sahara.

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Review from F W (Mother of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been living at Sahara House since 2005. He has learning disabilities. I am very happy with the care Sahara House provides to my son.

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Review from J A (Mother of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love for my daughter to be here. She is really looked after well with support from the staff. The staff are really nice. My daughter is involved in lots of activities.

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Current Review Score: 8.2 (8.172)

Overview of Review Score

The Review Score of 8.2 (8.172) out of 10 for Sahara House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Sahara House is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.263 Points relating to the number of positive Reviews for Sahara House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 1 Positive Reviews ÷ 3.8 = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Sahara House

What types of Care is Sahara House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sahara House provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Sahara House have?

There are 19 Single Rooms.

What are the Facilities & Services at Sahara House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Sahara House to the centre of Ilford?

1.0 mile(s) as the crow flies, distance by road may be significantly further.