Aahana House

97 Woodcote Grove Road, Coulsdon CR5 2AN
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8.1 1 Review
  • Aahana House, Coulsdon
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Care Provided by Aahana House

  • Primary Care Categories
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 13 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment

Good to Know

  • Person in charge
  • Chloe Appleton (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (9)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Aahana House Reviews (1)

8.1

Aahana House has a Review Score of 8.1 (8.052) out of 10, based on 1 reviews in the last 2 years. Over all time Aahana House has 1 review.

Overall Experience

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  • 1
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Date Published

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Review from Lee P (Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I think this place is a nice place to live. The staff here are well organised and reliable and they know how to work with the residents. The food here is the only flaw here, it's cheap as chips, I think they could make the food more enjoyable. I have been a resident here since December 2023 after moving
from a care home in Littlehampton, I got kicked out of there because of a drug habit, I lived there for just over ten years, I think Aahana House is a better care home than my previous care home. I like the area here, there's no trouble in this town (Coulsdon). The rooms are nice and roomier with nice furniture. There is a smoking area which is handy to have. The food is cooked well but there are some meals I do not enjoy, when there's food I don't enjoy served I eat Weetabix as an alternative, there are two set meals here per day; one decently sized lunch, a reasonable meal for dinner time and there is a snack time allocated, for breakfast I could write more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.1 (8.052)

Overview of Review Score

The Review Score of 8.1 (8.052) out of 10 for Aahana House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Aahana House is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.385 Points relating to the number of positive Reviews for Aahana House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 13 registered maximum number of service users is 2.6. 1 Positive Reviews ÷ 2.6 = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Aahana House

What types of Care is Aahana House registered for?

Older Person Care, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aahana House have?

There are 9 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Aahana House?

Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aahana House to the centre of Coulsdon?

0.7 mile(s) as the crow flies, distance by road may be significantly further.