Davids House

Pool Road, Harrow HA1 3YH
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9.7 66 Reviews
  • Davids House, Harrow
Davids House is a purpose-built home offering residential and residential dementia care located in a quiet residential area of Harrow with public transport, London Underground and national rail stations close by.

They pride themselves on providing a homely, personalised environment and ensure residents and their families are at the centre of everything they do, as are core values of dignity and respect. They believe in being open and fair and endeavour to meet residents' needs to enable them to live a fulfilled life in mind, body and spirit.

With comfortably furnished, en-suite bedrooms, Davids House residents can enjoy a service that respects their privacy and dignity, while enjoying numerous activities and personal interests supported by a friendly care team.

The home maintains strong links with the local community, including with groups that can further the activities of the home and also with related health professionals. A dedicated Chaplain provides pastoral support to both residents and their families, whatever their beliefs.

Davids House is part of MHA, an award-winning charity, providing connected care and support for over 19,000 older people across Britain every day.

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Care Provided by Davids House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Urmi John (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Davids House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,506
    • Self-Funded Residential Dementia Care £1,705 – £1,705
  • (these prices are only a guideline, please contact Davids House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site car park


Davids House Reviews (66)

Total of 66, showing 1-20
9.7

Davids House has a Review Score of 9.7 (9.708) out of 10, based on 21 reviews in the last 2 years. Over all time Davids House has 66 reviews.

Overall Experience

  • 52
  • 13
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Date Published

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Review from Wendy C (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Davids House organised a wonderful 100th birthday for our mum. They really went out of their way to make it a lovely day for her, and for our family. They set aside a space for us and decorated it beautifully, and provided a delicious cake and lots of food. We were very touched by the
effort everyone put in. We are so glad that we chose Davids House for our mum's care.

Reply from Ruth Woodford, Administration Manager at Davids House

We feel blessed to have been entrusted with Mum's wellbeing, she really is a joy to care for. The whole team were happy to do what they could to make sure Mum would enjoy her big day.


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Review from D D (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact, the staff at Davids House have been wonderful. They put people first and it is never too much trouble to listen and try to find a solution for a particular problem. As a family, we felt totally welcome on every occasion when we visited. They looked after my mum with compassion,
humour and great care and attention.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for making the time to provide a review - we always appreciate reading comments from friends and relatives. Mum was a very interesting, gracious lady and will be missed. We appreciated all the support and regular visits from all of the family.


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Review from Wendy F (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Davids House offered a caring home from home for our mum. They were understanding and skilled in their care and so welcoming to family and friends. We are very grateful she could be looked after here.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your comments - which we will share with all the staff. Mum had interesting life stories and was a caring person, she will be missed by many here at Davids House and by those whose lives she touched in the wider community.


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Review from N D (Sister of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Davids House since 02/09/2024. She suffers from Alzheimer's. Since she has been here I have noticed a big difference in her, she talks a lot more, enjoys interacting with the staff and enjoys the activities. The management and cares are really kind accommodating and very helpful.
I am really glad she is happy.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for sharing your experience - we feel very privileged to have been entrusted with your sister's care - she is a truly joyful soul and a pleasure to be around.


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Review from S R (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Davids House on the recommendation of a friend and our experience to date has been really positive. Mum-in-law moved in just over a week ago and seems to have settled in very well. All the staff we have met so far from management to other staff have been so welcoming and kind to us. More importantly,
we have seen how caring all the staff are to the residents themselves treating them with kindness, dignity and patience. The home is clean and comfortable, on a quiet road and surrounded by pretty gardens which are a lovely bonus for residents and visitors. The activities program is good and mum-in-law has already been taken out on a trip which she enjoyed a lot.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your positive review - we are very happy you have felt welcomed. We are blessed with staff who are very caring and they will be thrilled this has been acknowledged.


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Review from L F (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Davids House provided a home for my mother. The feeling of warmth and love in the house is real. Davids House provides safe, expert, loving and caring residential living for men and women with dementia - the team understood their resident's needs 100%

Reply from Ruth Woodford, Administration Manager at Davids House

We felt blessed to have been given the opportunity to care for your mother, and all the staff will be thrilled you felt the genuine warmth and love they show in caring for our residents. Thank you.


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Review from J G (Godson of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care home and the staff I have ever encountered. The garden is excellent.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you so much for your short, but sweet, review! The staff will be thrilled that their hard work has been noticed


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Review from H C (Daughter-in-law of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

David House is a brilliant care home. My mother-in-law has been a resident for some time now and is very well cared for. The staff are friendly and polite and it feels almost like a family home. The management are very good too and are interested in being involved in the care of their residents. We
always drive away knowing our relative is in the best place she could be given her health situation.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you so much for your review which is much appreciated, and will be shared with the team. We are so happy you feel we are "almost like a family home" - our aim is to care for each resident the same way as we would if they were our family. Thank you.


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Review from M D (Resident) assisted by family/friend published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely place. Small with caring professional staff who know the residents and treat them with sensitivity and consideration. There is also an attractive garden which is lovingly cared for.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your positive review - we love to share these comments with the staff so they can see their work is not only noticed, but appreciated.


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Review from Lesley C (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was bedridden from January 2024. The staff were wonderful in their care of Mum. They had to do everything for her when we visited, she was always freshly washed and dressed. They would spend time talking to us about Mum and let us know how she had been. Mum was also treated with dignity and respect
at all times. We couldn't thank the staff enough for all that they did for her and us.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your warm, positive review; mum was much loved by all.


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Review from J H (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, my mother's health deteriorated in March/April this year. We have always been completely satisfied with the care our mum receives from all the staff at Davids House and cannot thank them enough. During her last days, she was given exceptional care and compassion. When a loved one is in
care you have peace of mind and that's what Davids House gave us over the time she spent there.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your review and we are very pleased you put your trust in us to take care of Mum, she was "one of the family" and will be greatly missed by all of us.


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Review from K C (Sister of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Initially, my Brother was very hesitant to come but eventually, he realised he needed care. We believe he was well cared for. He was always well-dressed and presentable when we visited. He enjoyed the food and found it nourishing. He found the staff very compassionate and caring We would recommend David
House as a caring, loving, and all-encompassing wonderful place for those who require long-term care.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your review - I have passed on your comments to all the staff who greatly appreciate positive feedback. We will have lasting fond memories of your brother - he loved his chair next to the window, where he could people watch, and could always be relied upon to have a dance with the staff!


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Review from E H (Friend of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the resident regularly and have found the staff to be caring and helpful. They are welcoming to visitors. I cannot comment on areas such as rooms, food and drink and security, but have assumed they are satisfactory.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your positive comments and the high scores for Overall Experience and Care/Support - your comments have been shared with staff.


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Review from Susan D (Power of Attorney of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Davids House staff are always very welcoming and helpful, and nothing is too much trouble. My friend is usually cheerful, despite her advanced dementia. The home is clean and comfortable, and the outside areas have recently been greatly improved, which will be lovely in the summer.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your warm review which has been shared with the team. It's lovely to know the changes to the garden areas have been noticed, and appreciated, we are continuing to make improvements so that come summertime the residents will have a full sensory experience.


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Review from Silvia P (Sister of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and staff.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your positive review - and the lovely card you left for us. We felt privileged to be chosen to care for your sister and were very sad to see her leave us. She is such a special, lovely lady and we hope she will be very happy and well cared for in her new home.


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Review from Liz P (Daughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Davids House for some time now, and her dementia has steadily gotten worse. The staff here are so caring and attentive. It doesn't matter what time of day I arrive, Mum is always dressed, clean and well-looked after. If I phone first and ask to take her out, they make sure she is ready.
The continuity of staff and the size of the home makes it very personal and perfect for Mum's needs.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your review - it is always a boost for the team to know their hard work and care are noticed and appreciated.


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Review from J C (Wife of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to David's House for respite care. He settled in well and so I was able to go on holiday for one week and knew that he was being well looked after, not only physically but also mentally. The home is welcoming, it's clean, well decorated and his room is comfortable. The garden enables
a walk or a sit down under shade of the trees. He has stayed for in 6/52 total. All the staff, from the managers, senior nurses, carers, cleaners, catering staff and activity organisers are professional, caring and take time to listen and answer any questions.

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you for your warm review, I have made the staff aware of your kind comments. We loved having your husband stay with us, he was a real gentleman with a great sense of humour!


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Review from C C (Daughter of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Davids house in May and is already very settled and happy after some initial reluctance. The Staff are helpful and attentive and do all they can to keep Mum comfortable. Mum enjoys the many activities and is helped to join in if she needs it because she is registered blind.

Reply from Ruth Woodford, Administration Manager at Davids House

We are so pleased Mum has settled and is enjoying her new home, she is a joy to care for and a very considerate, well-liked "neighbour" to our other residents.


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Review from A M (Son of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

MHA - 'Enabling people to live later life better', well my Mother is living a better-enabled life with the team's support. Does exactly what it says on the tin!

Reply from Ruth Woodford, Administration Manager at Davids House

Thank you so much for your positive review - it means a lot to the staff to know their hard work and commitment is appreciated.


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Review from S S (Friend of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited our friend several times during the last 10 months, each time we have been made welcome and enjoyed our visits. I've noticed that Davids House staff have treated the residents with dignity and empathy. Davids House is always spotlessly clean and is a pleasure to visit.

Reply from Ruth Woodford, Administration Manager at Davids House

It was a joy to read your positive review - thank you for taking the time to submit it - it means so much to our staff to know their hard work is noticed and valued.


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Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Davids House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Davids House is calculated as follows: ( (186 Excellents x 5) + (55 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 250 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Davids House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (17)

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Meet the Team (0)

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Frequently Asked Questions about Davids House

What types of Care is Davids House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Davids House provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Davids House have?

There are 30 Single Rooms.

What are the Facilities & Services at Davids House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Davids House to the centre of Harrow?

0.8 mile(s) as the crow flies, distance by road may be significantly further.