Davids House

Pool Road, Harrow HA1 3YH
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9.7 66 Reviews
  • Davids House, Harrow
Davids House is a purpose-built home offering residential and residential dementia care located in a quiet residential area of Harrow with public transport, London Underground and national rail stations close by.

They pride themselves on providing a homely, personalised environment and ensure residents and their families are at the centre of everything they do, as are core values of dignity and respect. They believe in being open and fair and endeavour to meet residents' needs to enable them to live a fulfilled life in mind, body and spirit.

With comfortably furnished, en-suite bedrooms, Davids House residents can enjoy a service that respects their privacy and dignity, while enjoying numerous activities and personal interests supported by a friendly care team.

The home maintains strong links with the local community, including with groups that can further the activities of the home and also with related health professionals. A dedicated Chaplain provides pastoral support to both residents and their families, whatever their beliefs.

Davids House is part of MHA, an award-winning charity, providing connected care and support for over 19,000 older people across Britain every day.

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Care Provided by Davids House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Urmi John (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Davids House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,506
    • Self-Funded Residential Dementia Care £1,705 – £1,705
  • (these prices are only a guideline, please contact Davids House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site car park


Davids House Reviews (66)

Total of 66, showing 61-66
9.7

Davids House has a Review Score of 9.7 (9.708) out of 10, based on 21 reviews in the last 2 years. Over all time Davids House has 66 reviews.

Overall Experience

  • 52
  • 13
  • 1
  • 0
  • 0

Date Published

66
4
12
21
45

Review from Uma F (Friend of Resident) published on 25 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the advocate for an elderly gentleman at David's House. He is treated with respect and dignity at all times and the place has a very homely and friendly atmosphere. The staff shows extreme patience and understanding to him even though he gets quite demanding and and bad-tempered at times. The support
and reassurance at all times, from Management, senior staff and carers are just superb, and it has helped my friend to settle down happily in David's house. He is now very friendly and helpful to the other residents. Yes I will recommend David's house to anyone who is looking for placement.

Reply from Deborah Langton, Area Manager at Davids House

Dear Uma


Thank you for reviewing the services provided at David's House and for giving such heart warming feedback. It is great to receive such wonderful praise for the whole team on the support they give to your friend whom you advocate for. It is also so pleasing to know that you would recommend David's House to others.


Kind Regards


Deborah


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Review from Karen W (Daughter of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was extremely well looked after. The carers always treat her with kindness and respect. The home is very clean and comfortable and a wide range of activities/entertainment are provided for those who can still enjoy it. The management and senior carers are very approachable should we have any concerns.
I always feel confident that mum is in a safe and loving environment.

Reply from Deborah Langton, Area Manager at Davids House

Dear Karen


What a wonderful review, I will feed this back to the team. I agree that Davids House is a warm caring home and I would be happy for my loved ones to choose this too. Such a homeley atmosphere though we are always looking for ways of improving and will be trying out new activities in the future. If you have any suggestions please do share.


Kind Regards


Deborah


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Review from Clive (Son of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at the home for 6 weeks now and has settled in well. He has put on weight thanks to the team encouraging him to eat. He is happy and has settled in well.

Reply from Deborah Langton, Area Manager at Davids House

Dear Clive


Thank you for completing this review of the services provided to your father at Davids House. It is great to hear how quickly he has settled and that with the support and encouragement he is now putting on weight.


I will share your feedback with the team and thank you once again for recognising some of the great qualities of this team.


Regards


Deborah


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Review from Christopher M (Friend of Resident) published on 4 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor to this home and over the course of several years I have established links with a number of residents. It is an excellent home, deserving its strong local reputation. It has friendly and committed staff with strong leadership and is excellent at dementia care, keeping up community
links and involving relatives.

Reply from Deborah Langton, Area Manager at Davids House

Dear Christopher


Thank you for expressing such a wonderful review of our services. It is good to know the hard work and dedication of the team is recognised as delivery of such a high quality service.


Regards


Deborah


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Review from Helen B (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident at David's House for a year now and I am so glad he is in such a happy and caring environment. He is treated with kindness by attentive and thoughtful staff and I can relax because I know his needs are being met. His quality of life is good - much better than when he lived
on his own and he, and all the residents, are treated as individuals. David's House has a pretty garden which dad enjoys in warm weather, and a very homely, friendly appearance. David's House is very special, it feels like a family and I know they genuinely care for dad.

Reply from Deborah Langton, Services Manager at Davids House

Dear Helen


Thank you for such wonderful words of praise for the team at Davids House. I am glad you are pleased with the care for your father there and agree that it is like a family environment.


I will pass your sentiments onto the team and thank you for kindly taking the time to complete this review.


Regards


Deborah


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Review from Toni S (Daughter-in-law of Resident) published on 19 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My in-laws have been residents @ David's House for 18 months after a move from another care home in the area. What a difference - it is staggering the difference in the quality of care. We are so relieved they are in good hands now. Many homes profess to be specialists in dementia, but this is not
always reflected in their care standards and training. David's House truly are specialists in dementia - their agenda of activities is geared to stimulating residents - Music Therapy, Exercise & Movement and regular visits from Pet Therapy charities. Despite it being a big effort they also have great outings to museums, gardens and seaside and encourage family to attend as well. Plan regular outings they welcome volunteers and as well as some great excursions. Things on the Activity Calendar actually happen - it is not printed just for show!


By far the biggest difference for us as a family is how they encourage and welcome our involvement - the Manager has an open door policy, you are always made to feel welcome. In the perfect world nothing would go wrong, but that is not realistic - so having a Manager and staff that listen is very important. As a family we feel well supported by David's House, the reputation of the organisation MHA is also reassuring for us.


Placing loved ones care into the hands of others is very difficult and scary, I wish we had found David's House first time around. My advice would be to look beyond the local management of the home, check the reputation of the holding company, performance at other homes, how well supported are the carers, when did they last receive a pay increase, how regularly do they review the care fees. Finally, talk to other relatives.


Reply from Deborah Langton, Regional Services Manager at Davids House

Dear Toni


Thank you so much for your wonderful comments, they really are appreciated. Davids House really does go that extra mile and I will share your excellent feedback with them.


Thank you once again.


Regards


Deborah


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Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Davids House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Davids House is calculated as follows: ( (186 Excellents x 5) + (55 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 250 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Davids House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (17)

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