Dell Field Court

1 Etchingham Park Road, Finchley, London N3 2DY
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8.4 23 Reviews
  • Dell Field Court, London
Dell Field Court is a warm and welcoming care home offering residential and dementia care within cosy surroundings. The kind and enthusiastic care team pride themselves on building relationships with everyone whilst getting to know individual personalities and preferences.

Throughout the home there are multiple relaxing communal areas where residents can meet and socialise throughout the day as they wish. Delicious fresh food is cooked on site each day, including fantastic Asian inspired cuisines.

The home offers a friendly and culturally diverse environment and has strong links to the local community. There is a lovely outdoor space for residents to enjoy at their leisure, including a sensory garden, ideal for people living with dementia.

Activities are a big part of life at Dell Field Court with singing, arts and crafts, gardening and a ‘sewing circle’ on offer for residents to enjoy.

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Care Provided by Dell Field Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Jayram Sauba (Registered Manager)
  • Admission Criteria
    • Private places as well as via London Borough of Barnet
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Dell Field Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,545 – £1,815
    • Self-Funded Residential Dementia Care £1,545 – £1,815
    • RESPITE Self-Funded Residential Care £1,780 – £2,085
    • RESPITE Self-Funded Residential Dementia Care £1,780 – £2,080

  • The weekly fee covers your care and accommodation including the supply and use of utilities, all meals, and snacks, together with limited insurance cover of £500 per individual for personal possessions. Residents are advised to arrange their own insurance for items which fall outside this cover. It does not include any other services, for example clothes, toiletries, newspapers, hairdressing or the cost of outings.
  • (these prices are only a guideline, please contact Dell Field Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Friends and family are always welcome to visit Dell Field Court and it operates an ‘open door’ policy to encourage regular visits while also being mindful of residents’ requirements for private, quiet time.


    Feel free to contact the home by phone if wishing to arrange a visit.


  • Parking

  • No allocated parking on the grounds, although parking can be found on the main road where the care home is located, as well as surrounding roads, but are some parking restrictions that operate at different times in different places.


Dell Field Court Reviews (23)

Total of 23, showing 1-20
8.4

Dell Field Court has a Review Score of 8.4 (8.425) out of 10, based on 3 reviews in the last 2 years. Over all time Dell Field Court has 23 reviews.

Overall Experience

  • 16
  • 5
  • 1
  • 0
  • 1

Date Published

23
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20

Review from M T (Wife of Resident) assisted by family/friend published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Dell Field Court for respite he is now a full-time resident here. The staff and carers are all amazing. Caring and very patient. I am happy with the overall care given.

Reply from Jayram Sauba, Registered Manager at Dell Field Court

Thank you for your kind words, I will share this with the team at Dell Field Court.


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Review from Lorraine D (Daughter-in-law of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dell Field Court has been nothing but helpful and caring to my father-in-law and to us as relatives. They helped us with the process of placing him into the care home and took a lot of stress away from us. Dell Field Court has been refurbished and is so fresh and clean. There are not too many residents
so they get individual care as well as communal. I would recommend Dell Field Court to anyone looking for a safe and caring home for a relative.

Reply from Jayram Sauba, Registered Manager at Dell Field Court

Thank you so much for your kind words.


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Review from Shane G (Son of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 81-year-old Mum recently moved in and has settled in very well.
The home/rooms are well kept - clean, warm and comfortable.
Managers/team leaders are kind, caring and approachable.
The care staff are also nice and friendly.
Very Good food both Asian and non-Asian
The rooms are a good size, bright,
clean and homely.
I highly recommend this nice, welcoming, care home.

Reply from Jayram Sauba, Registered Manager at Dell Field Court

Thank you so much for your kind words. Always a pleasure to meet you.


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Review from Anne U (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Dell Field Court are wonderful. They work really hard to provide a safe and caring environment for my mother, who has dementia. The food is very good, the staff are friendly, welcoming and very helpful. Management is great and very approachable. There are activities for residents to keep
them occupied, my mum's room is clean as is her bathroom. Thank you all!

Reply from Jayram Sauba, Registered Manager at Dell Field Court

Thank you so much for your kind words, I will pass this lovely review to our team at Dell Field Court.


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Review from F S (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid this care home at all costs.
No follow-up or ownership by management on any areas of concern or follow-up, also staff are incredibly rude and hostile to visitors if you ask any questions they do not want to answer.
Food is terrible and a total lack of support to address any issues.
Do not
be taken in when you first go and visit the home, there are huge failings by both staff and management which they refuse to deal with.

Reply from Jayram Sauba, Registered Manager at Dell Field Court

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.
We apologize that our service did not satisfy your expectations.


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Review from Jigneshkumar S (Respite Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service by the whole team. My father felt at home. All staff were brilliant and very helpful. I will be using them for any respite in future. This has given my family a good break and peace of mind.

Reply from Jayram Sauba, Registered Manager at Dell Field Court

Thank you for your kind words. I am happy your father felt at home.


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Review from Asish S (Friend of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were welcomed with a great smile, the staff were nice and very professional. My friend is well looked after and there is brilliant interaction between staff and residents. The home is clean and beautiful. We spoke to the manager who is very professional and has a good relationship with the residents.

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Review from K S (Friend of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been looking for my friend/business partner for many years and I finally found him at Dell Field Court by the council staff who were very nice and helpful.
I visited him at Dell Field Court and met with the manager. I was so impressed.
He took me personally upstairs to see my friend after many
years and the staff arranged a nice meeting for us, with lovely tea and a biscuit.
The atmosphere was so homely and comfortable, I was even planning to book a room for myself.
I was very happy seeing my friend really well looked after at Dell Field Court.
This home is highly recommended. I will visit again.

Reply from Jayram Sauba, Registered Manager at Dell Field Court

Thank you for your nice review, I am pleased you felt comfortable at Dell Field Court.


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Review from Sunil T (Daughter of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and aunt both have been very well looked after in this wonderful care home. The staff are attentive, caring and efficient. The place is kept clean and tidy. The management is absolutely on the ball.
We recommend this home highly to whomsoever would like to consider applying to stay or work
here.

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Review from Keith H (Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best home in the world. I love it. The staff are kind.

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Review from Keven H (Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best home in Finchley

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Review from Anna Y (Wife of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care of the staff. Unfailingly polite and friendly. The home is beautifully kept - clean, warm and comfortable.

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Review from Harish S (Son-in-law of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel blessed with your loving care for the past 3 years to my father-in-law. Despite the challenges, quirks and often resistance, we felt that everyone at the care home, management and staff on the 'Asian' ward, looked after him with compassion and kindness. The role you and your team provide the
patients is an irreplaceable asset to our community.

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Review from Joan A (Cousin of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderfully friendly staff. The home is clean and well managed.

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Review from Helen P (Respite Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The experience was entirely delightful, a great atmosphere. I would feel happy to recommend it for a short respite or longer stays. Would come back if we needed a short respite stay again.
My husband said on arrival he felt we needed two weeks not just one.
The carer are all helpful and interested
in us.

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Review from Terry M (Friend of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit now and again and I always feel welcome.
They offer me tea, which is nice.
I can't complain about anything. The staff are all pleasant and seem dedicated.

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Review from Monica D (Daughter of Resident) published on 24 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly and supportive staff. Very professional. Gold star in care. Staff go up and beyond what is expected. Have well-planned entertainment and activities for residents. Food is delicious. All staff and management are all very helpful and friendly. The home is very welcoming and staff are very
patient. My mum’s room is very homely and comfortable. Staff take extremely good care of my Mum. It is my 2nd home. Everyone is positive, polite and welcoming:).
Thank you and well done Dell Field Court:).

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Review from Nina P (Daughter of Resident) published on 14 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say that after visiting my Mother, I drove home feeling extremely happy and delighted at how she is being treated at Dell Field! After years of being at the home, my Mother who suffers from dementia is in a place where I can quite honestly say is "happy".


One particular carer

really takes care of the residents and has shown outstanding care towards all of them! For someone so young she has exceptional qualities that should be commended. I truly hope that she is told how good she is. Thank you also to all the management there!

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Review from Shirley L (Sister-in-law of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff really nice and friendly and helpful when I have visited. Very clean place.

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Review from Sylvia R (Sister of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This home does not cater for clients with learning disabilities as previously claimed when clients just arrived. No expertise to adapt to clients' needs or stimulus given. Personal care is random, dependent on which carer is on duty. Messages regarding care or clothing are often not passed on causing
problems. No offers of help with arranging/cancelling medical appointments, no initiative shown on some occasions. Lack of clients' needs passed on such as toiletries, clothing etc. Laundry, although labelled, going missing and other clients' clothing placed in the wrong room. Staff otherwise always polite and welcoming.

Reply from Stuart Robb, Business Development Executive at Dell Field Court

Dell Field Court provides care to older people whose primary care need is age related.
We welcome all feedback and are continually striving to improve our communications with visitors and relatives, your feedback will be shared with the team to ensure improvements are made in the future. Anita Armitage, Home Manager, Dell Field Court.


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Current Review Score: 8.4 (8.425)

Overview of Review Score

The Review Score of 8.4 (8.425) out of 10 for Dell Field Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Dell Field Court is calculated as follows: ( (30 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 35 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for Dell Field Court is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 3 Positive Reviews ÷ 8 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Jayram

Jayram Sauba

Job Title: Registered Manager - Dell Field Court

Joined: 2012

My name is Jayram Sauba, I am passionate about elderly care and ensuring that our residents receive the very best care and service available.


I work closely with my team to ensure that our residents feel supported and that our care is person-centred. It is important to me that each of our residents feel they are treated with respect and dignity.


I have worked at Dell Field Court since 2012, as a Team Leader and then was appointed as Home Manager in March 2022.


At Dell Field Court we provide Dementia Friendly Care, have a beautiful communal garden, En-Suite rooms, a strong resident community and CQC-rated Goods.


I look forward to welcoming you to our newly refurbished care home’.


Frequently Asked Questions about Dell Field Court

What types of Care is Dell Field Court registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dell Field Court provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Dell Field Court have?

There are 40 Single Rooms.

What are the Facilities & Services at Dell Field Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dell Field Court to the centre of London?

7.4 mile(s) as the crow flies, distance by road may be significantly further.