Downhurst Residential Home

76 Castlebar Road, Ealing, London W5 2DD
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11 Reviews
  • Downhurst Residential Home, London
Downhurst is the oldest residential care home in Ealing established in 1948. It is a well known and respected home providing top-quality care provided by a dedicated fully qualified care team.

A varied and nutritional diet is provided by two qualified chefs. Diets are provided specifically to the residents’ needs i.e. diabetic, allergies, gluten-free, dairy-free and vegan. A dietitian is available on request.

18 single rooms with a view of the garden, seven single ensuite shower/WC and one ensuite shower/WC family room.

The property has good wheelchair access with two lifts, 2 specialist Parker bathrooms and 2 wet rooms. There are separate toilets on each floor.

A ramp is provided at the front entrance as well as a ramp down to the patio area in the garden.

Podiatrist, dentist, optician visits on request.

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Care Provided by Downhurst Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Downhurst Residential Home Ltd
  • Person in charge
  • Angela Lovelace (Manager)
  • Admission Criteria
    • Subject to pre-assessment
    • Ages 65+
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Downhurst Residential Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,009
    • Self-Funded Residential Dementia Care from £1,009

  • Accommodation, 24 hour care
  • (these prices are only a guideline, please contact Downhurst Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting times


  • Parking

  • Limited parking


Downhurst Residential Home Reviews (11)

Over all time Downhurst Residential Home has 11 reviews.

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Review from Ursula M (Friend of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to both the manager as well as one of her team members for their immense patience and kindness when accepting and welcoming my friend into Downhurst. The commitment and care they showed went beyond anything I expected - it was simply outstanding. Anyone looking for
a residential home for their loved one would be hard pushed to find a better place.

Reply from Sunita Ramasawmy, Administrator at Downhurst Residential Home

Dear Ursula, thank you so much for your kind words. Your uplifting review will be passed on to the manager and her team.


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Review from Leila (Daughter of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to take this opportunity to thank all the staff at Downhurst for providing my mother with such superb care and kindness over the many years she has lived with you. You've given her a home, love and security and despite her dementia, have always recognised her as a very intelligent woman who
has led a full and active life. Your help is always so expertly and sensitively delivered in all aspects of her life. So is your encouragement and the sense of belonging that you've created which inspires such positivity and wellbeing. I've always been made to feel very welcome whenever I visit and will be forever grateful for all you do to make Mum feel so peaceful, comfortable and loved.

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Review from Linda (Friend of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at Downhurst since January 2020. Staff are warm and caring, the environment is lovely, and she is safe and well-cared for. I was surprised that she decided to stay after her initial 4-week trial as she is a very private and independent person, but she feels comfortable
and safe.
It is important that staff recognise her as an intelligent professional woman despite her dementia, and she is indeed treated with respect. She enjoys the range of activities available. Her only complaint concerns the catering, as she is not keen on 'traditional British' meals, preferring food that is lighter and more varied.


During the current lockdown, when I am sure everybody feels stressed, staff have continued to be friendly and helpful each time I've phoned and have done their utmost to keep 'residents' spirits up. I am very grateful to everybody there for taking such good care of my friend.


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Review from C T (Son of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nearly a year ago Mum's increasing dementia meant she could no longer stay in her own home. Reluctantly she moved into Downhurst, where the superb staff did an excellent job settling her in. She is now happier and much fitter physically. Downhurst has been everything we could have wished for when we
first inspected it and spoke to the staff. We were impressed with the open way and detail in which all our questions were answered. Everything promised has been delivered from visiting a dentist, optician and chiropody to a range of twice-daily activities during the week and additional special events both in and out of the home. The food is excellent. Most importantly, all the staff we have had dealings with have been patient, kind and caring. They, together with all the ancillary, office and management provide first-class care with kindness and professionalism. We are welcome to visit at any time and the atmosphere at the home is welcoming and calm. We would recommend it without hesitation.

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Review from V E (Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have already recommended Downhurst to friends and relatives. The staff are all very friendly and hard working. Most of them have years of experience of looking after elderly clients. The building and gardens exceed all expectations. It is warm and welcoming. I am content to be here now.

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Review from John P (Son of Resident) published on 3 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad have received wonderful care from the team at Downhurst over the last 6-months. Mum and dad are kept in very good health and well fed. They are both very happy at Downhurst.

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Review from Linda (Daughter of Resident) published on 20 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Downhurst for nine years. Her physical care, delivered with dignity and respect, is excellent, with very good food and close attention to medical welfare. There is a weekly programme of activities and social events which is imaginative, inclusive and fun. But my mother chose
Downhurst herself in the first place because of its welcoming atmosphere, and it is the warmth and empathy of the Care staff and the experience of the Management, which makes Downhurst an outstanding home. I know that my family and I are welcome to visit at any time, and the atmosphere will be relaxed, friendly and calm.

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Review from Peter O (Friend of Resident) published on 15 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are wonderful and look after the residents with tenderness, kindness, and great respect. There are activities every day, particularly two from mother and toddler groups.

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Review from Cathy S (Daughter of Resident) published on 13 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Downhurst care home for over 12 months now. We have seen all the seasons and activities over that period which are enjoyed by the residents and relatives alike - especially the Christmas festivities. I would have no hesitation in recommending Downhurst care home to anyone
looking for this type of care for either themselves or a relative. My mother and I have been extremely pleased with the level of care, dedication, friendliness and professionalism of all of the staff at Downhurst. Finally, a point of note that my mother had lost weight prior to moving into Downhurst but as a result of the healthy and well-balanced diet which Downhurst provides for the residents, my mother looks forward to all mealtimes. She has indeed put on weight since she moved into Downhurst which is a very welcome development. Thank you for everything Downhurst.

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Review from June T (Daughter-in-law of Resident) published on 13 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the home for over 12 months. They were very good about making adjustments to her room, making it the way she wanted it. She has settled nicely into a routine in the home and is happy and comfortable. She finds the staff helpful and friendly. She looks forward to the variety
of activities arranged by the coordinator, who is always very encouraging. My mother-in-law enjoys her meals and has put on weight since moving in. I’ve noticed how cheerful and caring all the staff are when dealing with the residents. And visitors are always made welcome.

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Review from Mary L (Sister of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness and warmth and true caring of each member of staff is shown to all residents. My sister is treated with great respect and I am reassured that she is being cared for in the best possible way.
The food is delicious! Home-cooked and baking without the washing up - Downhurst feels like a
true home. As I live in Canada I am grateful for the excellent phone communication too.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Downhurst Residential Home

What types of Care is Downhurst Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Downhurst Residential Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Downhurst Residential Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Downhurst Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Downhurst Residential Home to the centre of London?

6.9 mile(s) as the crow flies, distance by road may be significantly further.