£1650 are rooms with a private terrace, all other rooms are £1550.
Visitors welcome at any time however, they ask that, if possible, visitors refrain from coming to the home around at meal times which are 12-2pm and 5-6pm.
Ebury Court has parking facilities both to the front and rear of the building.
Ebury Court Care Home has a Review Score of 10 (9.977) out of 10, based on 18 reviews in the last 2 years. Over all time Ebury Court Care Home has 64 reviews.
Review from Linda L (Daughter of Resident) published on 4 December 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
Thank you for taking the time to review us. We are delighted that you are so happy with our care.
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Review from L A (Son of Resident) published on 4 December 2018
Submitted via Postal Card •
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5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
It is more challenging to enable service users to settle and be happy within a short time period. So it is especially pleasing that you were all so delighted with the respite care which we were able to give your father.
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Review from Deidre G (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
We are so pleased that you continue to be delighted with the way in which we care for your Mum.
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Review from Sharon K (Daughter of Resident) published on 3 December 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
Thank you for taking the time to review our service.
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Review from Gareth B (Son of Resident) published on 30 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
We are so pleased that your experience of Ebury Court is so positive. Thank you for taking the time to express your view.
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Review from Ashley A (Niece of Resident) published on 30 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
We are delighted that you are so pleased with the quality of our care.
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Review from Stella H (Resident) published on 22 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
It is so pleasing that a resident has completed her own review and that she is so happy with every aspect of her care.
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Review from Coral M (Granddaughter of Resident) published on 15 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Registered Manager at Ebury Court Care Home
It has been a pleasure to care for your Grandmother for the last 9 years and we are delighted that you continue to be pleased with the quality of our care.
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Review from Jackie O (Daughter of Resident) published on 3 August 2018
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Manager at Ebury Court Care Home
We are delighted that you were so happy with all aspects of our care. Your message will be conveyed to all our staff as it will mean a great deal to them.
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Review from Erin P (Granddaughter of Resident) published on 16 January 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Registered Manager at Ebury Court Care Home
Thank you for your comments.
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Review from Louise S (Granddaughter of Resident) published on 16 January 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Since my grandmother moved in, I have not been disappointed with the level of care shown to her. My grandmother is very settled and happy and this is down to the commitment and care of the staff. The communication from the staff to myself is excellent, I am kept completely up to date on my grandmother's health and welfare. I couldn’t have picked a better home for my grandmother and cannot thank whole team enough.
Reply from Beverley Manzar, Registered Manager at Ebury Court Care Home
Your comments are very much appreciated.
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Review from J W (Son of Resident) published on 3 January 2018
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5.0 out of 5
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Review from L S (Daughter of Resident) published on 7 December 2017
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5.0 out of 5
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Review from Suzanne P (Daughter of Resident) published on 1 December 2017
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Registered Manager at Ebury Court Care Home
Thank you for your comments.
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Review from Denise S (Daughter of Resident) published on 27 November 2017
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5.0 out of 5
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Review from P B (Son of Resident) published on 30 October 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Manzar, Registered Manager at Ebury Court Care Home
We are delighted that you are so pleased with our care.
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Review from Graham B (Son of Resident) published on 4 January 2017
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5.0 out of 5
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Review from David P (Son of Resident) published on 4 January 2017
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5.0 out of 5
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Review from Janice R (Daughter of Resident) published on 22 December 2016
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5.0 out of 5
Tea and coffee
When I visit, I feel like this is dad's home and leave knowing he is safe and looked after well which means such a lot to me. Special events are always celebrated, especially birthdays. The management in this care home are very hands on.
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Review from Avril A (Daughter of Resident) published on 30 November 2016
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5.0 out of 5
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The Review Score of 10 (9.977) out of 10 for Ebury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.977 for Ebury Court Care Home is calculated as follows: ( (210 Excellents x 5) + (5 Goods x 4) ) ÷ 215 Ratings = 4.977
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ebury Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Dec 2018
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Job Title: Managing Director
Joined: 1982
Ebury Court is an independent family-run business, established by the Chairman, Mr Key (Senior), in 1981.
It is still very much a family concern. Richard has worked at Ebury Court for over 40 years and is now the Managing Director.
Richard is passionate about the quality of our service and keeping older people at the very centre of our care. He has a visible daily presence within the home, is involved in all aspects of the service and is committed to ensuring that, not just the care, but also, the physical environment is of the highest standard. To this end, he ensures that there is continued reinvestment in the business to enhance the quality of the residents' lives.
He is very interested in cutting-edge technologies. An example of this would be the sourcing, purchase and introduction of the Carendo shower chair which has truly transformed the lives of our residents.
He has extensive knowledge and understanding of the care environment necessary to ensure the highest standards. He oversaw all aspects of the design, procurement, construction and subsequent furnishings of our wonderful Orangery.
He is also unique in his commitment and support of new groundbreaking care initiatives, for example, Namaste Care and The Lavender Club.
Staff feel he is very approachable and supportive. He is actively involved in staff meetings and listens to their views before making important decisions. He also knows all the residents within the home and can often be seen socialising with them and their loved ones.
Job Title: Registered Manager
Joined: 2004
Beverley has been the Registered Manager at Ebury Court Care Home since 2004. She has worked in Health and Social Care for over 40 years in the fields of Mental Health, Child Protection and the elderly. She is a passionate advocate of the rights of older people and committed to ensuring that the intrinsic discrimination which is present within our society does not prevail at Ebury Court. She has a keen interest in cutting edge initiatives and has developed unique care programmes to meet the needs of both those with early and end stage dementia. She worked with Professor Ladislav Volicer on a research programme in relation to Namaste Care and her article was subsequently published in the American Journal of Alzheimers. Another ground-breaking initiative was the concept of Nursing Associates working in a residential setting. She supported a senior member of staff to complete the Nursing Associate degree and he is now practising within our home, one of the first ever to practice within a non-Nursing home environment – a true integration of health and social care.
Job Title: Care Manager
Joined: 1989
Ann is a very well respected and key member of our management team with over 33 years’ experience in social care. She has a considerable amount of expertise in relation to palliative care, together with her extensive knowledge, makes her an excellent Care Leader and outstanding role model. She shares her knowledges freely and shows staff the practical skills in relation to end of life care and also enables them to understand the emotional challenges involved for both the residents and their families. She is an excellent communicator and uses these skills to discuss advance care planning and DNAR with both residents and relatives ensuring that all documentation is in place thus supporting residents to die peacefully and pain free in a manner and place of their choosing. Ann works very professionally and efficiently with a range of other health and social care professionals including our GP. She co-leads the weekly in-house GP surgery, co-ordinates the practical aspects of the clinic and ensures that staff have a solid understanding of resident’s healthcare issues in order that these can be promptly identified and addressed. She is a very popular Care Leader and staff feel confident to approach her to discuss any aspects of resident’s care knowing they will be listened to and supported. Ann has the unique ability to not only lead staff but also to focus on keeping the residents care needs at the very heart of her care practice.
Job Title: Training and Development Manager
Joined: 1998
Debbie is a well-respected and key member of our management team with over 24 years of experience. She uses her knowledge and experience in her current role as a training and Development Manager. She has a key area of responsibility to oversee one area of our Ancillary Staff. She generously shares her knowledge with all staff, identifies their key skills and oversees their development and training. She is very supportive of junior staff and all staff feel confident to approach her and value her support and guidance. Debbie is very measured in her approach, a very good communicator and works professionally to a high standard with other health and social care professionals to ensure that our service is of the highest quality and meets the broad range of our individual service user’s needs. She has a solid knowledge and understanding of our residents and, together with our other Senior Managers, she focuses on keeping our resident's needs at the very heart of her care practice. Staff feel confident to approach Debbie to discuss any aspects of our residents’ care knowing they will be listened to and supported.
Job Title: Nursing Associate
Joined: 2004
In July 2004, Ajeesh came to the UK with the purpose of pursuing higher education with a view to working in the care sector. In October 2005, he successfully applied for a part time position at Ebury Court, commencing his career in December 2005. In 2009, he was offered a full-time position and continued in this post for 3 years taking up all training opportunities including achieving NVQ level 2 and 4 in Health and Social Care. In 2012, Ajeesh was promoted to the role of Senior and in 2014, Ebury Court recognised his outstanding qualities and created a post of Senior Care Co-ordinator for him. As part of these new responsibilities, he continued to grow and develop gaining significant qualifications including the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services ‘Adults Management. In this role, he has also taken the lead for co-ordinating end-of-life care. Since March 2020, he took full responsibility for overseeing and co-ordinating the COVID 19 testing. Working collaboratively with clinicians confirmed that he wished to become a clinician. However, he was hugely conflicted as he was committed to Ebury Court where he had worked and flourished for many years. The dilemma facing him was to choose between working in the Care home and an apprenticeship at the local hospital. However, thanks to a new pilot Apprentice Nurse Associate Programme, Ajeesh was able to do both, qualifying in September 2022. He has flourished within this role which culminated in him being awarded the Chief Nurse for Adult Social Care’s Silver Award. He is now able to use both his considerable skills as a Carer and a Nurse within Ebury Court – a true integration of Health and Social Care.
