Eliza House

467 Baker Street, Enfield EN1 3QX
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9.4 6 Reviews
  • Eliza House, Enfield
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Care Provided by Eliza House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Peaceform Ltd
  • Person in charge
  • Padma Gujoo (Manager)
  • Admission Criteria
    • NHS,Private ,Partly funded referrals
    • Ages 65+
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • From 9am to 8pm daily.


  • Parking

  • Parking space for 6 cars at rear of the care home.Lot of parking spaces on the main road during daytime.


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Eliza House Reviews (6)

9.4

Eliza House has a Review Score of 9.4 (9.429) out of 10, based on 6 reviews in the last 2 years. Over all time Eliza House has 6 reviews.

Overall Experience

  • 6
  • 0
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Date Published

6
5
5
6
0

Review from D Y (Granddaughter of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and patient staff. Very accommodating. My grandma was very pleased when she first came. The Activities Coordinator provides the residents with lovely activities that keep them active and entertained. Overall lovely establishment. I would 100% recommend this home to anybody looking for one. The
staff keep everyone looking up to par and I'm always happy with the outfits they put my grandma in and how comfortable she looks in her clothes. You can tell they make sure that their residents are as happy as they can possibly be.

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Review from Sue H (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Eliza House for just over 3 years, having originally gone there for respite care. I would like to express my gratefulness to all the staff that looked after her there. She was treated kindly and everyone always had time to talk to the family if we had any questions. Mum particularly enjoyed
the baking activities on a Friday and the trips out and about.

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Review from Steve W (Son of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, was placed at Eliza House from July to December. From day one she was well looked after, and made to feel welcome. All the staff are very friendly and caring, and made the decision to place mum in to the home easier to bear. I would like to express my sincere gratitude to all the staff, and
thank them for all the kindness they have shown our family and mum.

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Review from Catherine M (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum a resident for 2.5 years. Has Alzheimer's. She's always treated with respect by the carers and even though awkward and moody, they know how to coax her into doing activities like cake making, crafts and day trips etc. Regular updates given to me on: how she has been; whether they have had to call
in a doctor; and also how they could decorate her room with family photos. They also regularly check with me on what food she likes/dislikes and what I recommend they cook for her. During visits she always says that the food is good and she is being looked after well. Yesterday was her 89th birthday - they provided tea, birthday cake, and chocolates for all the residents who sang happy birthday to her and her favourite film 'The Quiet Man' was playing. After looking after my mum for 4 years on my own - I can see that she is in a better place with people who are compassionate and have much more patience than I ever did with her and that she is looked after which gives me much comfort.

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Review from Juliana N (Friend of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend has been a resident at this care home for the past two years and has been receiving an excellent level of care, she's well looked after, participates in activities and is eating and sleeping well. The members of staff are always very positive and helpful and I get weekly phone calls with
updates.

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Review from Anne K (Wife of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was at Eliza House for 4 weeks on a respite placement. He has advanced dementia.
He is a difficult person to care for because he has lost his verbal skills, is mobile but prone to falls and in many ways physically strong. I have nothing but praise for the staff at Eliza House. Everyone I
met on my frequent visits was positive and caring with a ‘can do’ attitude. I appreciated the respite more than anyone can imagine and felt confident that my husband was well cared for while I needed a break.
Thanks to all staff.

Reply from Eliza House, Director at Eliza House

Thank You for your positive feedback. Your husband is always welcome back at Eliza house anytime. Eliza Management


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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Eliza House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Eliza House is calculated as follows: ( (59 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 70 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Eliza House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Eliza House

What types of Care is Eliza House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eliza House provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Eliza House have?

There are 26 Single Rooms.

What are the Facilities & Services at Eliza House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Eliza House to the centre of Enfield?

1.3 mile(s) as the crow flies, distance by road may be significantly further.