Fairmount Residential Care Home

Mottingham Lane, Mottingham, London SE9 4RT
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47 Reviews
  • Fairmount Residential Care Home, London

Care Provided by Fairmount Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Violeta Sullivan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Fairmount Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,494 – £1,700
    • Self-Funded Residential Dementia Care £1,494 – £1,700
    • RESPITE Self-Funded Residential Care £1,494 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,494 – £1,700
  • (these prices are only a guideline, please contact Fairmount Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No visiting restrictions


  • Parking
  • Free parking on site


Fairmount Residential Care Home Reviews (47)

Total of 47, showing 1-20

Over all time Fairmount Residential Care Home has 47 reviews.

Overall Experience

  • 35
  • 11
  • 1
  • 0
  • 0

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Dad went to Fairmount 11/22 and I can truly say care from the start the team have the highest standards. The home is clean cosy and bright. Walking in feels like home. The team are welcoming and they genuinely care for the residents. We are part of the Fairmount family and the staff are happy to communicate
we feel, blessed that dad is here. The management team make time for residents to explain processes.


Very organised. Lots of staff to help residents with fun daily activities. Access to dedicated GP, podiatrist etc. Hygiene control is a high standard, and visiting times are well managed. Residents' dignity is paramount it's natural. Dad is in the safest place. The team always make time to chat and suggest items to bring for dad. Clothing is well cared for and cleaned daily. Catering goes above and beyond providing outstanding meals. Dad settled my last visit after 40 min said it's been lovely to see you I need to get back to the others. Went home with a happy heart knowing he is safe and well looked after. Well done Fairmount medals for outstanding commitment to your residents.


Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such an amazing review. We are very lucky to have such a great team at Fairmount Residential Home and we are very pleased you are happy with the high standard of care that your father is receiving. I will certainly pass on your lovely comments to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I find Fairmount Residential Care Home staff exceptional. The home has no smells and mum says how happy to live there.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. I will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My husband transferred to Fairmount following a fall. He has vascular dementia and following assessment remained in care. This year marks one year of his stay. At the start there were a few minor hiccups but they were rapidly sorted. Mainly due to my stress/guilt and being unaware of procedures. Fairmount
is an excellent home for my husband. The setting is homely but efficient for its purpose. My only problem is the location. I do not have a car and have difficulty visiting but that's personal. My husband's appearance is clean, groomed and cared for. His bedroom is faultless, as are the other areas in the home. Beautiful garden facilities and varied activities are regularly organised by a good activity team. The Fairmount team, from the manager, carers, and admin to background unseen staff are always welcoming and helpful and respond to requests or problems with efficiency and positivity. I feel safe and comforted to leaving my husband in Fairmount's excellent care and surroundings. Thank you to all.

Reply from Mandy Finn, Nursing Director at Fairmount Residential Care Home

Thank you for your review, I will pass on your kind words to the staff at Fairmount.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Fairmount for the past three years. I have always found the staff to be considerate, kind and polite when dealing with my Mother. During the Pandemic, the home made an effort to make sure that I was able to see my mother each week by means of window visits. My Mother
always appears to be in good spirits when I visit her. The staff are friendly and always have a smile on their faces. Her room is spacious and always tidy and clean. The areas where the residents sit are clean and warm and the gardens out the back have a big veranda where residents can sit in the Summer. My mother is 94 years old and sadly suffers with dementia. In my opinion, she has the best care at Fairmount.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such a lovely review. We are very lucky to have a great team at the home and we will pass on your lovely comments to the home.


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Overall Experience  Overall Experience 5.0 out of 5

On the recommendation of Princess Royal University Hospital in Farnborough Kent, my wife was placed in Fairmount Care Home for a period of six weeks following being discharged from hospital after completing surgery and treatment for a fall at home resulting in a damaged hip. My wife sadly suffers from
dementia. The care that my wife received was excellent. The buildings are spacious and very clean, but most importantly the staff are professional and very caring of their guests. My wife has now returned home having benefited hugely from her time spent at Fairmount and if in the future she should need to return to residential care I would be entirely happy for Fairmount to provide this.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such a lovely review. We are very pleased you were happy with the care your wife received and pleased she has benefited from her stay at Fairmount Residential Home. I will pass on your lovely comment to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say thank you to the staff and management for looking after my nan. Everyone has been so caring and considerate to both my nan and my family. We are all so grateful. It is so nice to see my nan smile and laugh.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Fairmount, after being in another care home and a very bad experience. I cannot praise this home and staff enough. My mother has a beautiful room and has been extremely well cared for. The staff are so helpful, and although we haven't been able to go in, we have been able to visit
regularly. We are kept updated on activities etc with a weekly email. Mum will be 96 in March and has dementia, so we were so relieved that she has settled and is happy. She has gained some weight and looks a lot healthier. Nothing you ask is too much trouble, and the manager and staff are always helpful. We are looking forward to going into the beautiful garden with mum soon.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased that your mother has settled in well at Fairmount and I will pass on your lovely comments to the Home Manager and staff.


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Overall Experience  Overall Experience 4.0 out of 5

My Mum has lived in Fairmount since May 2017. So far we are happy with everything in the home. She is well looked after and is as settled as she will every be considering her dementia. The home is clean and bright, it is a welcoming place to visit. The food is good and cooked on the premises. The care
is good and all residents are treated with dignity. There are many activities going on, group get-togethers, one to one and entertainment brought in.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care your mother is receiving. We will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely, a very cheerful environment.
There are lots of activities that the residents can partake in.
The bedrooms are decorated to a very high standard and are very comfortable.
The communal areas are also bright and airy.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We will pass on your lovely comments to the home.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went to Fairmount for 2 weeks respite care. She seemed to be treated very well. She was clean, tidy, well fed and entertained.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review, we will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

The kindness and compassion shown by the carers at Fairmount are what sets it apart from other care homes. Nothing is too much trouble for them. The place is spotless and the food always of a very high standard. The entertainment and activities organised at Fairmount are interesting and varied. Individual
interests are catered for with everyone being encouraged to join in at their own level. The family members are always welcome too. A wonderful home for my mum.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very fortunate to have such a great team of staff at Fairmount and we are pleased you are happy with the care your mother receives. We will pass on your lovely comments to the home.


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Overall Experience  Overall Experience 4.0 out of 5

I live in Ireland so do not get to visit as often as I could if I was local. However, on each visit, I have found the staff friendly and attentive, the home to be clean and welcoming and the residents happy. I really like the look and feel of the building. It is like a family home and not institutional
at all. All in all, I am happy that my mother is here.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care your mother receives and we will pass on your lovely comments to the home.


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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident for 2 years and she is happy and well cared for. The carers are the best I've seen. They look after nan and use humour and kindness. The entertainment team are brilliant. Always something going on and they always include all residents and us if we want too!

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care and entertainment your relative receives. I will pass on your lovely comments to the home.


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Overall Experience  Overall Experience 5.0 out of 5

I came to visit my best friend's mother who has been my family friend since childhood. The atmosphere and staff are amazing. I met the care home manager and I am so impressed with the love and care. I became emotional on seeing her room. It was beautiful. The extra special care on making each hallway
into different themes was incredible. The joke box bought back beautiful memories. Thank you.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very fortunate to have a great team at Fairmount and we will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has only recently arrived but the improvement in him is great to see. All the staff have gone out of their way to welcome us and get to know about dad. There is a lot of interaction with staff and residents which is such a positive thing to see. It feels like you are in a real home, not a care home.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased your father has settled in and that you are both happy. We try our very best to make Fairmount a home from home place. We will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Always greeted with a smile and made to feel my sister is well looked after. All of the carers are very kind to the people they care for. I could not ask for more.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care your sister is receiving at Fairmount Care Home. We are very fortunate to have such a good team. We will pass on your lovely comments to the Manager and staff.


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Overall Experience  Overall Experience 5.0 out of 5

If ever I need to go into a care home, I have told my family it must be Fairmount.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. Thank you for the lovely comments, we will pass this on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over a year. Her care is amazing. Staff are always available if you have any concerns. Very friendly care home and lots of activities to do for all residents with all different abilities.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are pleased you are happy with the care your relative is receiving. We are fortunate to have a great team. We will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 4.0 out of 5

My dad has been well looked after, always clean and tidy. He has enjoyed many activities, especially the music.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write this review. We will pass on your lovely comments to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Fairmount since July 2018. We are very happy with his care. He is always clean and seems happy. The home is very clean and has a genuine "happy" staff.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are pleased you are happy with the care your relative is receiving and we will pass on your comments to the staff.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 12 Apr 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Fairmount Residential Care Home

What types of Care is Fairmount Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairmount Residential Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fairmount Residential Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Fairmount Residential Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairmount Residential Care Home to the centre of London?

9.1 mile(s) as the crow flies, distance by road may be significantly further.