Gate Lodge

1 Upper Woodcote Village, Purley CR8 3HE
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9.9 21 Reviews
  • Gate Lodge, Purley
Gate Lodge is a well-established, 21 bedded residential home for the elderly, which is registered by the London Borough of Croydon. The home was founded in 1984.

It is situated in a quiet residential area near the exclusive Webb estate, within a short distance from Purley town centre. It has a well kept front and back garden which is regularly used by the residents during the summer months. Gate Lodge specialises in both short and long stay care for frail, elderly people and also for those with short term memory loss.

The home is family run and provides a safe, warm environment in a homely atmosphere. Experienced, friendly and caring staff provides 24 hour cover.

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Care Provided by Gate Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Mr & Mrs P Chellun
  • Person in charge
  • Vickie Crouch (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Gate Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Residential Dementia Care £1,000 – £1,600
  • (these prices are only a guideline, please contact Gate Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Gate Lodge Reviews (21)

Total of 21, showing 21-21
9.9

Gate Lodge has a Review Score of 9.9 (9.891) out of 10, based on 13 reviews in the last 2 years. Over all time Gate Lodge has 21 reviews.

Overall Experience

  • 19
  • 2
  • 0
  • 0
  • 0

Date Published

21
6
13
13
8

Review from Susan O (Daughter of Resident) published on 11 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very nervous of having to put my dad into a home but I have found the staff to be so helpful and understanding that it has made me more relaxed and my dad feels a lot calmer. He now has company and is given the time to be more active in himself where at home he was on his own apart from my visits
daily and the carer. He is now kept to a routine for meals which is a good thing and I know that he is getting the nutrition that he needs. We were aloud to bring in personal things e.g T.V. Radio which made him feel more relaxed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Gate Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Gate Lodge is calculated as follows: ( (139 Excellents x 5) + (17 Goods x 4) ) ÷ 156 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gate Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Vicky

Vicky Crouch

Job Title: Manager

Joined: 2022

Hi, I'm Vicky Crouch – Manager of Gate Lodge Residential Care Home


At Gate Lodge we believe that every resident deserves to live their life to the fullest—just as they would at home. Leading this vision with kindness, dedication, and a heart full of joy is my daily mission at Gate Lodge.


With a passion for person-centred care, I ensure that each resident is treated with the respect, dignity, and individuality they deserve. I coordinate a fantastic team to provide the best possible support, always listening to residents, keeping them safe, and making sure every day is filled with warmth and happiness.


But care isn’t just about meeting needs—it’s about creating joyful experiences. I am committed to making Gate Lodge a place where families are not only welcomed but encouraged to be part of the journey. Whether it’s fun-filled activities during the day or special evening events, loved ones are always included, and communication remains open and reassuring.


With an incredible team of staff, fellow managers, and the support of the Gate Lodge proprietor, I lead with compassion, respect, and an unwavering commitment to ensuring that every resident lives their best life.