Greenmantle Care Home

20 Mornington Road, Woodford Green IG8 0TL
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15 Reviews
  • Greenmantle Care Home, Woodford Green
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Care Provided by Greenmantle Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Greenmantle Care Home Ltd
  • Person in charge
  • Rokeya Hussain (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Greenmantle Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
  • (these prices are only a guideline, please contact Greenmantle Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visit the care home between 9 to 7 on all the weekdays.


  • Parking

  • Plenty of parking in and around the premises. A personal driveway with ample space for cars to be parked.


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Greenmantle Care Home Reviews (15)

Over all time Greenmantle Care Home has 15 reviews.

Overall Experience

  • 10
  • 5
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15

Review from Sharyn K (Daughter of Resident) published on 16 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Greenmantle for just over five weeks. She has Alzheimer's and was vulnerable living alone. Greenmantle has turned her around in the short time she has been there she is flourishing. I think the staff are amazing so friendly and caring. I think she is extremely fortunate to be here.

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Review from K K (Son of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at the Greenmantle Care Home since late August 2020. It has obviously been a difficult time with the lockdown etc. but she has been reasonably happy there. She misses her family but tells me every time I call or visit that the staff are wonderfully caring which for me is the most
important thing. The home is in a nice quiet area of Woodford. It is a modified large house with space for 16 residents so is quite small and everyone knows each other. The bedrooms are ok, with decent beds and views. The facilities are a little tired but fully functioning. The staff were very welcoming and happy for me to change the bedroom a bit to make it more homely. The home has a large downstairs lounge with a TV and a nice eating area. It also has a reasonably sized garden and new hairdressing area which have not been used due to covid but looks good. The food is generally good and staff will take special requests into account. It is obvious the staff care about the residents.

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Review from Ashley P (Grandson of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother who is 102 has been in this home for a number of years now. She suffers from advanced dementia. I am extremely happy with the care that she receives, nothing is ever too much trouble and the staff are extremely attentive to her and they think the world of her. The home is always clean
and I know that she received the best care possible. I could not imagine her being in a different home and I know that they always do their upmost for her care and welfare.

Reply from ROKEYA Hussain, Director at Greenmantle Care Home

Thank you for the good words, staff are thankful and will always give their utmost care and respect to the residents here at Greenmantle.


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Review from Malcolm S (Son of Resident) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the Covid lockdown, my mother suffered a minor stroke then tested positive for Covid. The care and attention she received was impeccable. From being an extremely sick 95-year-old, she is now up and eating extremely well. I am kept regularly informed via text and little videos on her progress.
Well done everyone at Greenmantle for all the love and care you give my mum.

Reply from Rokeya Hussain, Director at Greenmantle Care Home

Thank you for your support given to the home, and understanding the measures the home has put in place to be able to keep everyone safe and healthy.


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Review from Mary F (Daughter of Resident) published on 30 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Greenmantle Care Home since October 2017. Over the past 6-months, I have been unable to visit her as the care home is in lockdown due to COVID. During this period, I have received regular text messages, photographs and updates from the home regarding my mum. They very
kindly allowed me to visit on the day of my mother's 84th birthday. I parked on their driveway and could see my Mum in a wheelchair in the hallway, from a safe distance. I am so grateful for all that they do for her. It truly is a family centred establishment, that provides sensitive, personal care. Thank you.

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Review from Helen W (Niece of Resident) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie became a resident of Greenmantle on the recommendation of a hospital doctor. During the months that my auntie lived at Greenmantle, she was treated with the utmost professional care and attention. Greenmantle manages to achieve a lively yet peaceful atmosphere without becoming chaotic. Whenever
I visited the home I was impressed by the kindness shown to all the residents by all the staff, as were my own elderly parents and my aunties friends who also, made visits. The managers are excellent, I was very grateful for the help of the manager on the day of my aunties transfer to the home, she helped with the administration which involved social services handover. Whilst in the home, my auntie remained under the overall supervision of a hospital team. Greenmantle managers and staff were outstanding in keeping up-to-date with my auntie's changing needs and administering her medication. Furthermore, the manager attended hospital with my auntie on more than one occasion.

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Review from P M (Son of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Greenmantle for about two and a half years. I have always found it to be clean and staff helpful and friendly. My only concern is occasionally she would be wearing someone else's jumper or top, but it must be difficult to keep tabs on each resident's items of clothing.
Unfortunately, my mother is now in a bad way and is not expected to lie much longer. I cannot praise the staff enough. They have treated my mother extremely well and nothing is too much trouble. We have been able to visit my mother at any time, day or night.

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Review from Penny (Daughter of Resident) published on 4 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a small, friendly care home. The staff know all the residents and are aware of their individual preferences, which they try to accommodate where possible. The atmosphere is comfortable and homely, with friendly staff who give hugs if that is what the resident wants. They keep me informed of
any problems Mum has.

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Review from Siobhan (Daughter of Resident) published on 4 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the decision for a loved one to move into a care home is an extremely difficult one and then finding one is even harder. Greenmantle had something the others we saw didn’t. A wonderful homely feel about the place struck a chord with us and we knew that my Mum would be very happy there. The staff
and owners have bent over backwards to ensure that she is happy and safe. We never thought we would see her walking again but with support and encouragement, she is on the move again. It’s wonderful to see Mum smile again.

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Review from Richard O (Son of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been in Greenmantle Care Home she seems to be very happy and we as a family are happy that she is being looked after very well.

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Review from Patricia M (Daughter of Resident) published on 13 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

l live in Spain and my mother is resident and l know she will be well looked after. l feel the home has improved in many ways since my mother came here.

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Review from Chloe (Granddaughter of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I come to visit my Nan at Greenmantle the staff are all very friendly and attentive. She has seemed very happy since being here and has settled in well. In recent months her health and overall spirit has been very good and she has been making improvements. Having her here gives me peace of
mind and I enjoy coming to visit her at Greenmantle. Thank you!

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Review from Terry S (Son of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new management team has arrived there have been many positive improvements to the decor and furniture in the home along with a significant increase in activities and entertainment for residents . With a stable friendly workforce and high hygiene standards I believe that this care home offers
good value for money.

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Review from Ann D (Daughter of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is just 15 bedded, small and is not overwhelming for the residents. Family friendly !!

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Review from Ravi S (Nephew of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very cordial management took a very good care of my uncle who was suffering from dementia. I would surely recommend the care home for the best care of people suffering from similar health issue.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 25 Sep 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Greenmantle Care Home

What types of Care is Greenmantle Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenmantle Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Greenmantle Care Home have?

There are 13 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Greenmantle Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Greenmantle Care Home to the centre of Woodford Green?

1.1 mile(s) as the crow flies, distance by road may be significantly further.